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Control Center Agent
Indeed
Full-time
Onsite
No experience limit
No degree limit
Av. del General Perón, 36, Tetuán, 28020 Madrid, Spain
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Description

If there is one thing that drives and inspires us at Telpark, it is talent. OVERVIEW Empark is the leading company in the Iberian vehicle parking sector, operating in both Off-Street and On-Street segments, with revenues of approximately €200 million. Thanks to Empark’s experience and best practices, the company has achieved significant growth over the past decade, demonstrating strong resilience during recessionary periods and becoming a digital leader in the mobility market across the Iberian Peninsula. If you are interested in developing your professional career in the mobility sector, experiencing a transformation process within a market-leading company, and enjoy doing new things, this position may interest you. KEY RESPONSIBILITIES * Remote management of our car parks, acting as the sole point of contact when on-site staff are absent. * Management and control of intercom and remote supervision tools. * Customer service, as a fundamental part of the customer experience in our car parks. * Management of parking reservations. * Rotating shifts, 7x24. PROFILE Education – High School Diploma or Vocational Training Level II (FP II) * Proficiency in Microsoft 365 – Minimum 2 years’ experience in customer service roles. – Rotating shift experience is valued. * Portuguese language knowledge is valued. Mandatory: * Proficiency in MS Office 365 SKILLS * Customer service * Problem solving * Digital competence * Planning and organization * Teamwork Job type: * Full-time * Temporary contract Benefits: * Offered language courses Education: * Medium-level Vocational Training (Mandatory) Experience: * Customer service: 2 years (Mandatory) Language: * Spanish (Mandatory) * Portuguese valued If you want to join a growing company undergoing full digital and cultural transformation, now is your moment.

Source:  indeed View original post
David Muñoz
Indeed · HR

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