Billing Assistant

Description

Job Summary: We are seeking an administrative billing professional with customer service skills for ALS, a global leader in analytical and laboratory services, valuing integrity, excellence, and collaboration. Key Highlights: 1. Professional development within a company committed to continuous improvement. 2. Positive impact on society and the environment. 3. An inclusive and diverse work environment. ALS is a global leader in analytical and laboratory services, committed to delivering high-quality, precise solutions to clients across diverse industries. With over 40 years of experience, we provide a broad range of services including testing, analysis, and technical consulting in areas such as mining, environmental science, food, energy, and more. Our mission is to deliver reliable results that help our clients make informed decisions, driving sustainability, safety, and innovation in their operations. At ALS, we value integrity, excellence, and collaboration, and strive to create an inclusive and diverse workplace where every team member can contribute to collective success. As part of our team, you will have the opportunity to advance professionally within a company dedicated to continuous improvement and making a positive impact on society and the environment. We seek to incorporate into our Salamanca team an administrative professional for the billing area with strong customer service aptitude. **Main Responsibilities:** * Management of billing-related documentation * Advanced use of Excel and its tools * Contacting customers to resolve incidents, complaints, and inquiries * Consistent invoice processing * Telephone and email communication management **Requirements:** * Intermediate-level vocational training or FP qualification in Administration or related field * Prior experience in administrative tasks (experience in Billing is advantageous) * Proficiency in office software (Excel, Word), billing systems, and new technologies (AI, Office 365, etc.) * Organizational ability, attention to detail, and teamwork skills * Intermediate English proficiency (desirable) * Immediate availability to join * Flexibility in working hours on closing days * Strong customer service orientation and teamwork skills Employment Type: Full-time Benefits: * Support for professional development * Offered language courses * Company events * Training programs Work Location: On-site employment