Administrative Assistant - Admissions Department

Description

Job Summary: We are seeking an administrative assistant for the hospital's Admissions Department to ensure effective, approachable, and respectful service to users. Key Responsibilities: 1. In-person and telephone assistance to patients and users 2. Management of appointments, admissions, and hospital documentation 3. Interdepartmental collaboration for clinical processes The person appointed to this position will join the Admissions Department team at Sant Joan de Déu Inca Hospital, contributing to delivering efficient, approachable, and respectful administrative support to the center’s users. **Main Responsibilities:** * Provide in-person and telephone assistance to patients, family members, and users. * Register and update personal and clinical data in the hospital management system. * Manage scheduling of appointments, admissions, and referrals. * Inform users about administrative procedures and hospital services. * Collaborate with other departments to coordinate clinical processes. * Archive, digitize, and safeguard documentation in compliance with current regulations. * Perform other duties typical of the administrative area within the Admissions Department. **We Offer:** * Job stability (permanent contract). * Continuous training opportunities. * Flexible compensation plan (private health insurance for you and your immediate family, meal card, childcare allowance, and transportation allowance). * **FetB** is a program designed to enhance staff well-being through professional care. It promotes physical activity, healthy nutrition, internal communication, camaraderie, and participation in solidarity initiatives, thereby strengthening staff engagement and well-being. * Qualifications: **Vocational Training Level II – Administrative**, **Higher Vocational Training Cycle**, or **High School Diploma**. * Service-oriented attitude, strong communication skills, and empathy. * Organizational and multitasking abilities. * Problem-solving skills. * Proficiency in office software tools. * Knowledge of foreign languages is desirable. * Commitment to the hospital’s institutional values.