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Customer Service - Call Center in Spain

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Category:Customer Service - Call Center

Sales Project Coordinator64665716187011120

Sales Project Coordinator

Step into our world of creativity and joy! Sales Project Coordinator Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Sales Project Coordinator \- Your future position? **Overall mission:** As a Sales Project Coordinator you will support the daily work of our Key Account Managers in our client portfolio in Spain and Portugal. You will be based in Barcelona (Spain) and reporting to Senior Key Account Manager. **You will:** **Project coordination** * Coordinate multiple sales projects * Be knowledgeable of our client portfolio in Spain and Portugal and the current projects * Request sample, industrial order; search and communicate prices * Follow up on samples and dispatch according to the brief * Follow up on briefs in collaboration with Key Account Managers * Help evaluate the submissions * Keep the project status updated in collaboration with the KAM **Client Liaison** * Be a main contact and back up for KAM in answering requests of our clients * Follow up on projects (submission in time, ordering samples) **Pricing** * Partner with KAM to get prices for submissions or for new business * Maintain all pricing files according to the portfolio using SAP **You:** * University degree * 3\+ years of experience in a customer service environment * 3 or more years of experience within the fragrance and beauty industry * Fluent in Spanish and English, French is valuable * Been exposed to an international environment * Hands\-on experience in direct client contact (phone, written, and face\-to\-face) * Comfortable handling numerical data and using different PC applications * Mastered the skills of dealing with priorities between different tasks * Experience balancing multiple sales opportunities * Work with different partners and mastered the skills of adapting to different needs and styles of communication **Our benefits:** * Continuous training and professional development program. * Collaborative and safety\-oriented work environment. * Growth opportunities within a global company. * On\-site medical assistance. * Accident insurance. * Language courses (free English and French). * Support for public transportation. * Purchase of perfumes and access to special discounts. * Employee Assistance Program. \#LI\-Onsite At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives. You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. **Remote working:** Hybrid

Carrer de Empordà, 3, 08470 Sant Celoni, Barcelona, Spain

Negotiable Salary

Fraud Activity Agent (French-speaking) - On-site BM0164665520639234121

Fraud Activity Agent (French-speaking) - On-site BM01

**Experience the power of a game\-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a **Fraud Activity Agent****in Barcelona (on\-site)**, you will be part of our team of game\-changers who are powering the brands of the future in the Tech industry. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a **Fraud Activity Agent**on our team, you will: * Fraud Investigation \& Verification \- Initiate investigations on suspicious fraud cases using internal tools and defined macros. \- Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud. * Manage cases within defined pending periods, ensuring timely follow\-up and resolution. * De\-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures. **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix is a great match if you:** * Are proficient or bilingual in French and advanced in English * Strong interpersonal skills including active listening, empathy, and adaptability * Advanced customer service and conflict resolution abilities * Skilled in troubleshooting and resolving complex, non\-standard issues * Provides clear root\-cause analysis and insights * Proficient with extended tools and operational systems (e.g., CRM, parcel tracking) * Technically proficient in OS\-level topics (iOS, Android, Windows) * Proactively identifies and leads improvement initiatives * Supports efficiency and optimization of service\-level agreements (SLAs) * Has access to and effectively uses extended tools * Possesses deep knowledge of internal processes and workflows Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s** **in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. * Full time 39 hours/week contract * Salary 22000 euros gross/year \+ up to 2400 euros gross/year in bonus * Great office location in Barcelona * Friends hunting (referral) bonus * Full paid training about the company and the project you will be working on * Career development program and specialized courses **Experience the best version of you****!** At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're* *proudly* *united as one* *team, one company, globally.* *We're* *committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.*

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 22,000/year

Live Expert (Dutch-speaking) – On-site – High Tech Industry - HE0364665520672258122

Live Expert (Dutch-speaking) – On-site – High Tech Industry - HE03

**Experience the power of a game\-changing career** Passionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a **Live Expert in Barcelona (On\-site),** you will be part of our team of game\-changers who are powering the brands of the future in tech. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a **Live Expert** on our team, you will: * Demonstrate products and features on a video call * Increase sales and market share through your interactions * Deliver excellent customer service on each call by answering queries efficiently and confidently * Maintain an expert understanding of products * Merchandising, maintaining, and reporting on inventory * Scriptwriting and translations * Creating and presenting training content * Support for filming tasks as required including potential out of hours working **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix is a great match if you:** * Are proficient or bilingual in Dutch and advanced English or Spanish * Have previous customer service and/or sales experience * Have passion or previous work experience within technology * Are friendly and have an engaging personality * Are comfortable working in a training and sales environment * Are comfortable working on camera * Are personable, energetic, self\-motivated, positive, team player, and eager to tackle challenges and change * Have strong communication skills Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your **unique lifestyle:** * Full\-time 39 hours/week permanent contract: Monday to Friday 9:00 to 18:00 * Salary 19\.494 euros gross/year \+ up to 3\.000 euros gross/year in bonus, private medical insurance * Friendly office location in Barcelona * Full paid training on the company and the project you'll be working on * Career development programs, language classes and specialized courses **Experience the best version of you!** At **Concentrix**, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1644601

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 19,494/year

HVAC Product Specialist –EMEA64665520525698123

HVAC Product Specialist –EMEA

**HVAC Product Specialist –EMEA** ================================= At Johnson Controls we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering. Today, Johnson Controls offers the world\`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry. **What will your role be?** The HVAC Product Specialist EMEA will play a crucial role in enhancing sales effectiveness and supporting technical and marketing initiatives across the region. By fostering collaboration between sales, product management, and cross\-functional teams, this role contributes to the company’s long\-term growth and success. Join Johnson Controls and be part of a dynamic team shaping the future of sustainable HVAC solutions! **Key Responsibilities** * **HVAC Content Development and Product Portal:** support HVAC competitive benchmarking and assist in the creation of battlecards in collaboration with product management, which leads this initiative. Own the development of Key Wins (internal audience) and customer reference cases (external audience) for successful projects, maintaining a repository in the product portal (Solution Navigator) Assist in the creation of literature materials (marketing: brochures, catalogs, promotional videos; technical: engineering guide, installation manuals, etc.) by working with subject matter experts. Support regional marketing initiatives, including LinkedIn posts, and creation of digital content (articles, videos, infographics) to be used in professional social media. * **HVAC Training \& Knowledge Sharing:** develop and deliver effective presentations to communicate HVAC knowledge to sales channels. Create and present short technical lessons. Recommend and highlight relevant webinars, podcasts, and YouTube training videos to enhance industry knowledge. * **HVAC Selection Software Support:** assist in the transition to upgraded tools for both Direct and Indirect sales channels across the EMEA region. Support the implementation of new selection software tools. Support access and usage selection tools for Direct and Indirect sales channels. * **HVAC Internal Communications:** develop and distribute the EMEA Product Newsletter (EPN) to ensure clear and consistent messaging across Johnson Controls teams. Support and participation in Product Informative Calls ensuring visibility and information exchange across business units, fostering a collaborative environment. Partner with product management, sales, marketing, and operations teams to align strategies, messaging, and objectives. **Position Requirements** Bachelor’s degree in Industrial Engineering preferably Thermomechanical or a related field within the HVAC industry. 3\-5 years of experience in technical or marketing role within HVAC sector. Excellent communication skills with the ability to create compelling content and present ideas effectively. Fluent in English (written and spoken); additional languages are a plus. Proficient in Microsoft Office Suite (PowerPoint, Excel, Word). Advanced skills in Excel and Power BI for data analysis are a plus. Familiarity with graphic design tools (e.g., InDesign, Illustrator, Photoshop, Premiere) is beneficial. Experience in analyzing technical marketing data and publications. Strong project management skills with the ability to handle multiple projects and deadlines effectively. Proactive, self\-motivated, and results\-driven with a passion for excellence. **What Do We Offer?** Johnson Controls offers a competitive compensation package based on your qualifications and experience. You will enjoy an attractive benefits package, including life and accident insurance, as well as the option to participate in our Flexible Compensation Plan. In addition to our salary policy, we provide job stability, continuous training, opportunities for professional development, and an excellent work environment—all part of our employee benefits package. By working with us, you will become part of a global company that embraces diversity, rewards great work, and inspires people to achieve their best. In a constantly evolving environment, we lay the foundation for you to build a career path as unique as you are. As a member of our team, you will have the opportunity to make a real difference. The world is waiting for you—and so are we. **Who We Are** At Johnson Controls, we transform the environments where people live, work, learn, and play. From optimizing building performance to enhancing safety and comfort, we deliver the outcomes that matter most. Committed to protecting the environment, we fulfill our promise across industries such as healthcare, education, data centers, and manufacturing. With a global team of 105,000 experts in more than 150 countries and over 130 years of innovation, we are dedicated to supporting our customers’ missions. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Sensormatic Solutions, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul®, and Grinnell®. For more information, visit www.johnsoncontrols.com. This job posting has been written with impartiality and non\-discrimination in mind, regardless of gender, race, ideology, or any other factor. Specifically, it respects current laws on gender equality (Law 3/2007\). The company is committed to equal opportunities in accordance with its policies and code of conduct. \#LI\-CG1 *\#LI\-Hybrid*

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

Inside Sales Representative (French-speaking) - On-site - High Tech Industry HE0464665520541057124

Inside Sales Representative (French-speaking) - On-site - High Tech Industry HE04

**Experience the power of a game\-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an **Inside Sales Representative in** **Barcelona (On\-site)****,** you will be part of our team of game\-changers who are powering the brands of the future in tech. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an **Inside Sales Representative** on our team, you will: * Provide expert assistance to the list of clients and partners using a consultative approach to account management * Create the business environment for sustained growth on the account * Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity * Research new sales opportunities within the existing portfolio of accounts \- Prepare commercial and technical service proposals \- Focus on driving profitability through proactive management \- Execute and achieve sales quota and targets * Track, manage, and report ongoing activity relative to sales pipeline. * Timely response and resolution of incoming customer or partner calls **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix is a great match if you:** * Are proficient or bilingual in French with intermediate English level * Have a solid sales background and previous experience in Sales B2B * Have strong communication skills * Are achievement and goal oriented, motivated and self\-starter * Have previous experience working with channel * Are dynamic and energetic Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s** **in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: * Full\-time contract, 39 hours/week: Monday to Friday 09:00 to 18:00 * Salary offer: 21\.000 euros gross/year and bonus up to 7\.000 euros gross/year * Friends hunting (referral) bonus * Great office location in Barcelona * Full paid training about the company and the project you will be working on * Career development program and specialized courses * Opportunities for a career abroad through the International Mobility Program **Experience the best version of you****!** At **Concentrix**, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're* *proudly* *united as one* *team, one company, globally.* *We're* *committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1669189

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 21,000/year

Inside Sales Representative (Dutch-speaking) - On-site - High Tech Industry HE0464665520556930125

Inside Sales Representative (Dutch-speaking) - On-site - High Tech Industry HE04

**Experience the power of a game\-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an **Inside Sales Representative in** **Malaga (On\-site)****,** you will be part of our team of game\-changers who are powering the brands of the future in tech. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an **Inside Sales Representative** on our team, you will: * Provide expert assistance to the list of clients and partners using a consultative approach to account management * Create the business environment for sustained growth on the account * Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity * Research new sales opportunities within the existing portfolio of accounts \- Prepare commercial and technical service proposals \- Focus on driving profitability through proactive management \- Execute and achieve sales quota and targets * Track, manage, and report ongoing activity relative to sales pipeline. * Timely response and resolution of incoming customer or partner calls **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix is a great match if you:** * Are proficient or bilingual in Dutch with intermediate English level * Have a solid sales background and previous experience in Sales B2B * Have strong communication skills * Are achievement and goal oriented, motivated and self\-starter * Have previous experience working with channel * Are dynamic and energetic Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s** **in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: * Full\-time contract, 39 hours/week: Monday to Friday 09:00 to 18:00 * Salary offer: on\-target earnings 28,000 euros gross/year * Friends hunting (referral) bonus * Great office location in Malaga * Full paid training about the company and the project you will be working on * Career development program and specialized courses * Opportunities for a career abroad through the International Mobility Program **Experience the best version of you****!** At **Concentrix**, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're* *proudly* *united as one* *team, one company, globally.* *We're* *committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1666240

C. Adelfa del Sauce, 11, 29631 Benalmádena, Málaga, Spain

€ 28,000/year

Inside Sales Representative (Flemish/French-speaking) - On-site - High Tech HT0564665520573187126

Inside Sales Representative (Flemish/French-speaking) - On-site - High Tech HT05

**Experience the power of a game\-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Inside Sales Representative in Malaga (On\-site), you will be part of our team of game\-changers who are powering the brands of the future in tech. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an **Inside Sales Representative** on our team, you will: * Provide expert assistance to the list of clients and partners using a consultative approach to account management * Create the business environment for sustained growth on the account * Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity * Research new sales opportunities within the existing portfolio of accounts \- Prepare commercial and technical service proposals \- Focus on driving profitability through proactive management \- Execute and achieve sales quota and targets * Track, manage, and report ongoing activity relative to sales pipeline. * Timely response and resolution of incoming customer or partner calls Your qualifications We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix is a great match if you:** * Are proficient or bilingual in Flemisha and French with intermediate English level * Have a solid sales background and previous experience in Sales B2B * Have strong communication skills * Are achievement and goal oriented, motivated and self\-starter * Have previous experience working with channel * Are dynamic and energetic Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: * Full\-time contract, 39 hours/week: Monday to Friday 09:00 to 18:00 * Salary offer: on\-target earnings 21,100 euros gross/year plus 7\.400 euros bonus gross/year \+ private medical insurance * Friends hunting (referral) bonus * Great office location in Malaga * Full paid training about the company and the project you will be working on * Career development program and specialized courses * Opportunities for a career abroad through the International Mobility Program Experience the best version of you! At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. **R1680593**

C. Adelfa del Sauce, 11, 29631 Benalmádena, Málaga, Spain

€ 21,100-28,500/year

Customer Representative (French -speaking) - On-site LP0264665520590849127

Customer Representative (French -speaking) - On-site LP02

**Experience the power of a game\-changing career** Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a **Customer Service Representative in Barcelona or Valencia (Hybrid),** you will be part of our team of game\-changers who are powering the brands of the future in the automotive industry. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a **Customer Service Representative** on our team, you will: * Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands * Log call details onto call management systems and provide response and resolution within SLA * Maintain service and product knowledge and expertise * Escalate potential service issues * Guide customers through the claims process * Monitor and report on customer service performance * Keep up to date with all the latest products, processes and policy changes **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix is a great match if you:** * Are proficient or bilingual in French plus fluent in English * Have good disposition to work in a customer service environment * Have customer care skills – ability to listen to and understand the customers’ need * Can take ownership of, and progress calls to resolution or to escalate call to resolution **It will be a plus if you have:** * Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your **unique lifestyle:** * 39 hours/week permanent contract: Monday to Friday: 08:30 to 17:30 * Salary 18900 euros gross/year \+ up to 1\.200 euros gross/year in bonus * Central location in either Barcelona or Valencia * Full paid training on the company and the project you'll be working on * Career development programs and specialized courses **Experience the best version of you!** At **Concentrix**, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1672812

Avinguda del Cardenal Benlloch, 16, Camins al Grau, 46021 València, Valencia, Spain

€ 18,900/year

Client Support Specialist (French-speaking) - On-site BM0164665520606850128

Client Support Specialist (French-speaking) - On-site BM01

**Experience the power of a game\-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a **Client Support Specialist** **in Barcelona (on\-site)**, you will be part of our team of game\-changers who are powering the brands of the future in the Tech industry. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a **Client Support Specialist** on our team, you will: * Respond to seller queries in a timely and accurate way, via email. * Identify needs and help them use specific features. You play a key role in educating our seller base. * Be a mediator between internal stakeholders and sellers. Communicate in a clear and concise way, adapting your answers to the needs of each seller. * Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users). * Update our internal databases with information about technical issues and useful discussions with sellers. * Inform sellers about new features and functionalities. Assist content managers in improving our FAQ, aiming to reduce the overall contact rate by providing qualitative self\-help to our sellers. **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix is a great match if you:** * Are proficient or bilingual in French and advanced in English * Proven project management experience with success in managing deadlines, customers, and schedules. * Demonstrated ability to resolve issues and maintain strong relationships with customers. * Excellent written and verbal communication skills. * Service orientation with the ability to break down complex concepts for anyone to understand. * Knowledge of important Support KPIs. \- You are tech\- and data\-savvy. * You learn new tools quickly and deeply, and are always tracking down new ways to streamline and gain efficiency. * You exhibit extreme attention to detail and meticulous organizational habits. * Superb listening skills, service mindset and the proven ability to dig deeper to solve problems. * Time management skills and a strong sense of urgency, ownership and accountability, you will need to be able to prioritize constantly. Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s** **in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. * Full time 39 hours/week contract * Salary 22000 euros gross/year \+ up to 2400 euros gross/year in bonus * Great office location in Barcelona * Friends hunting (referral) bonus * Full paid training about the company and the project you will be working on * Career development program and specialized courses **Experience the best version of you****!** At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're* *proudly* *united as one* *team, one company, globally.* *We're* *committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.*

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 22,000/year

Backship Support Agent (French-speaking) - On-site BM0164665520622593129

Backship Support Agent (French-speaking) - On-site BM01

**Experience the power of a game\-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a**Backship** **Support** **Agent** **in** **Barcelona (on\-site)**, you will be part of our team of game\-changers who are powering the brands of the future in the Tech industry. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a **Backship** **Support Agent** on our team, you will: * Coordinate customer return requests, generating labels and arranging shipping. * Inspect inbound returned items, tracking them through the warehouse and documenting their condition. * Sort returns for refurbishment, repair, or recycling, and update inventory records accordingly. * Communicate with customers, providing status updates and resolving discrepancies. * Manage carriers and partners, resolving shipment issues and auditing performance. **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix is a great match if you:** * Are proficient or bilingual in French and advanced in English * Have experience in a comparable role * Strong interpersonal skills including active listening, empathy, and adaptability * Advanced customer service and conflict resolution abilities * Skilled in troubleshooting and resolving complex, non\-standard issues * Provides clear root\-cause analysis and insights * Proficient with extended tools and operational systems (e.g., CRM, parcel tracking) * Technically proficient in OS\-level topics (iOS, Android, Windows) * Proactively identifies and leads improvement initiatives * Supports efficiency and optimization of service\-level agreements (SLAs) * Has access to and effectively uses extended tools * Possesses deep knowledge of internal processes and workflows Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s** **in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. * Full time 39 hours/week contract: * Salary 22000euros gross/year \+ up to 2400 euros gross/year in bonus * Great office location in Barcelona * Friends hunting (referral) bonus * Full paid training about the company and the project you will be working on * Career development program and specialized courses **Experience the best version of you****!** At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're* *proudly* *united as one* *team, one company, globally.* *We're* *committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.*

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 22,000/year

Inside Sales Representative (Italian-speaking) - On-site - Automotive Industry JL01646655204289311210

Inside Sales Representative (Italian-speaking) - On-site - Automotive Industry JL01

**Experience the power of a game\-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an **Inside Sales Representative** in Barcelona (on\-site), you will be part of our team of game\-changers who are powering the brands of the future in the Automotive industry. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an **Inside Sales Representative** on our team, you will: * Lead structured follow\-up and support calls with prospective customers after they’ve expressed interest in a product * Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction * Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences * Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams * Maintain consistency and relationship continuity by managing both follow\-up and offer\-related calls with the same prospects * Ensure all customer interactions align with the quality standards and premium positioning of the brand. **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: * Are bilingual or proficient in Italian and English * Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies * Bring experience in customer service or sales — ideally within the automotive or luxury sectors * Communicate clearly and confidently, especially with executive\-level or high\-end clientele * Demonstrate a strong interest in the automotive industry and premium products * Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers * Are comfortable following a detailed, scripted call approach and submitting written reports post\-interaction. Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s** **in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. \- Full\-time 39 hours/week permanent contract: Monday to Saturday rotative 9:00 \- 20:00 * Salary 19\.484 euros gross/year \+ up to 3\.000 euros gross/year in bonus * Central location in Barcelona \- Bring\-a\-friend (referral) bonus opportunities * Full paid training on the company and the project you'll be working on * Career development programs, specialized courses **Experience the best version of you!** At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1679530

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 19,484/year

Customer Service Representative646655204444181211

Customer Service Representative

**PORTWEST**, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Customer Service Representative for Italian markets, in our office in Errentería, The Basque Country, Spain, on a full\-time contract,reporting to the Customer Service Team Lead**.** Founded in 1904, Portwest has become one of the fastest growing workwear companies in the world currently employing over 5,100 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities. We're on a mission to become the world's most requested PPE and Safety Wear Brand. **JOB SUMMARY:** As Customer Service Representative, you will act as a point of contact for Portwest customers in a designated region. This role will provide timely customer support and query resolution services as well as escalating significant issues as appropriate. **KEY RESPONSIBILITIES:** * Assist Portwest customers in a specific region with general queries * Respond to all queries in a timely fashion in accordance with agreed KPIs * Provide proactive updates to customers on their issues and use communication skills to minimise the occurrence of delays * Utilise a range of communication mechanisms such as telephone, email and online systems to collaborate with internal and external stakeholders * Update internal systems with record of customer interactions, communications and complaints * Communicating and coordinating with colleagues as necessary * Provide feedback on efficiency of customer service process * Gather intel on common flaws or problems and co\-ordinate feedback to relevant department to stop future issues from happening **REQUIREMENTS:** * Previous customer service experience (e.g., retail, hospitality, call centers). * Fluency in **Italian** is essential, both written and spoken. * Good level of English is essential. * Strong I.T. skills in Microsoft Word, Microsoft Excel, Email and experience using other internal systems * Experience working with customers * Positive and proactive attitude \#LI\-AA1 **COMPANY** **AWARDS** * Great Place To Work 2024 * Private Irish Business of the year – Export Industry Awards 2025 * Silver Ecovadis Sustainability Rating 2025 Applicants must have a right to live and work in the relevant jurisdiction. Portwest is an equal opportunity employer. All applicants will be considered for employment without attention to age, gender, race, religion, sexual orientation, civil status, veteran status, family status, disability status or membership of a minority group.

Cristina-Enea Parkea, 3, 20012 Donostia / San Sebastián, Gipuzkoa, Spain

Negotiable Salary

Telemedicine Doctor646655204769311212

Telemedicine Doctor

Ready to revolutionize healthcare, making it faster and more accessible than ever before? **How we started:** Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth. **Where we are now:** We've earned the trust of millions of people worldwide through our top\-selling products and well\-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in\-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (200% year\-on\-year growth). We're looking to do the same in 2025; move into new territories and further accelerate our growth journey. **There's never been a more exciting time to join HeliosX.** **Where we're going:** Over the next five years, you'll support our goal to become a world\-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! **About the role** We are looking for licensed Doctors based in Portugal who are fluent in English \& German to join the establishment of the EU online prescribing service. This is an exciting role for a Doctor to be involved in our EU Digital Health and weight loss service. You will be responsible for remotely evaluating and assessing asynchronous patient consultations and issuing prescriptions when requirements have been met for safe supply. This role will be part of a team that specialises in prescribing GLP1 weight loss treatments to patients based in Europe \- initially in Germany. **What you'll be doing:** * Use our asynchronous online platform to evaluate patient consultations and determine whether patients should be prescribed treatment. * Prescribe treatment in accordance to the clinical protocols set by HeliosX and, if applicable, the local regulations of your country of registration. * Request further information from patients where needed to safely prescribe, and complete concise notes on patient records in English where required. * Complete own work efficiently and in accordance with the designated rota, supporting the team to meet customer demand. * Engage in team meetings \& training sessions. * Keep up to date with prescribing requirements to maintain Independent Prescriber rights. * Keep up to date with any independent training required to ensure clinical competency in respective areas of prescribing. * Work closely with our Customer Support team to provide patient support via email, phone call or video consultation * If needed, provide correspondence to other health care professionals **Who you are:** * Based in **Portugal / Poland / Estonia or Spain** * Registered doctor from the Order of Physicians (*The Ordem dos Médicos*) / Supreme Medical Chamber of Poland (*Naczelna Izba Lekarska*) or Estonian Medical Association (*Eesti Arstide Liit*) * Managed obesity and type 2 diabetes; experience on GLP1s is a big advantage * Experience working in digital health or telemedicine environment * Experience prescribing according to pathways/protocols * Experience using Customer Service tools such as Zendesk * Fluent in written and spoken English * Fluent in written and spoken German is advantageous * Computer literate * Excellent attention to detail \#LI\-remote

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Global FI Sales Manager646655204933141213

Global FI Sales Manager

Global FI Sales Manager Country: Spain **IT STARTS HERE** Santander ( www.santander.com ) is evolving from **a global, high\-impact brand** into a **technology\-driven organization** , and our people are at the heart of this journey. **Together** , we are driving a **customer\-centric transformation** that values bold **thinking, innovation** , and the **courage to challenge** what’s possible. This is more than a strategic shift. **It’s a chance for** **driven professionals** **to grow, learn, and make a real difference** . Our mission is to contribute to help more **people and businesses prosper** . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. **Santander Corporate \& Investment Banking (Santander CIB)** is Santander's global division that supports some of the world's most complex and sophisticated corporate and institutional clients, offering customized services and value\-added wholesale products to best meet their needs. **THE DIFFERENCE YOU MAKE** **Santander Corporate \& Investment Banking** is looking for a **Global FI Sales Manager** based out of **Madrid** . We are looking for an experienced Global FI Sales manager to join our Corporate \& Investment Banking division. The successful candidate will be in charge of covering Santander’s Platinum bank relationships with the aim to grow these by executing our growth strategy within Cash Management and Trade \& Working Capital solutions, becoming a key member of an existing and highly motivated diverse sales team. We’re **shaping the way we work** through innovation, cutting\-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: **Commercial Origination \& Client Engagement** * Identify and originate new cash management and transaction banking mandates within the NBFI portfolio, including asset managers, insurance companies, pension funds, PSPs, and Fintech companies * Develop and maintain strong relationships with C\-suite and Treasury executives of NBFI clients, acting as the primary contact for all transaction banking needs. * Define and implement the global sales strategy for Cash Management and Trade \& Working Capital solutions in alignment with the teams’ growth objectives * Lead the origination effort by identifying new opportunities, contributing to client proposals, RFP’s and leading strategic discussions. * Advise clients and structure tailored financial solutions across the transaction banking product suite, which may include cash and liquidity management, and trade and working capital services. * Represent the bank in key client meetings, industry conferences, and global forums to strengthen market positioning. **Cross\-Functional Collaboration** * Partner closely with the Cash and Trade local \& global product teams within GTB as well as with the different FIG teams under Banking \& Corporate Finance * Lead cross\-border deal teams and coordinate global execution for Cash \& Trade Finance transactions * Work closely with Financial Control, Risk, Legal and Compliance to ensure seamless execution and governance **Team Development \& Culture** * Inspire, mentor, and develop a diverse global team of commercial professionals. * Foster a culture of collaboration, accountability, and continuous improvement **WHAT YOU’LL BRING** Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re **enabling teams to go beyond** by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Professional Experience** * Over 6 years of experience in sales within the corporate banking world (Required) * Ideally proven experience in the GTB product suite (Preferred) * **NBFI Sector Knowledge:** Deep understanding of the NBFI sector dynamics, including the specific needs and regulatory landscape of asset managers, insurance companies, pension funds, PSPs, and Fintech companies (Required) * **Product Knowledge:** Strong technical knowledge of transaction banking products, such as payment systems, liquidity products, cash management and trade finance solutions. (Required) **Education** * Bachelor’s degree (Required) **Languages** * Fluency in English (Required) and in Spanish (Preferred) **Hard Skills** * Strong technical knowledge of GTB products (Required) **Soft Skills** * Strong Sales \& Relationship management skills (Required) * Excellent communication and influencing skills, with the ability to engage senior executives and global clients (Required) **WE VALUE YOUR IMPACT** **Your contribution matters** , and it’s recognized. You can expect a fair, competitive reward package that reflects **the impact you create** and the value you deliver. But we know rewards go beyond numbers. * We’re **enable our teams to go beyond** through global opportunities and broad career paths. * Flexibility that works. Enjoy a **hybrid working models** —some days remote, some days onsite with your team—along with flexible hours. * **Learning for life** . Access hundreds of courses on our platforms, including exclusive access to our global learning space: **Santander** **Open Academy** (www.santanderopenacademy.com) * Competitive rewards. Receive a **highly competitive salary with performance\-based bonuses,** motivating you to keep growing with us. * Financial advantages. Benefit from **preferential banking terms, special interest rates** on loans, life insurance, and more. * Your health is our priority. Through **BeHealthy,** our global wellness programme, we promote **Holistic wellbeing.** * We know **family is everything** . That’s why we offer childcare support and family\-friendly programmes tailored to each life stage. * **Always by your side.** Get access to **Santander Contigo** , our program for employees and their families offering legal, emotional, and administrative advisory services. * **Extra benefits** . Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. **And that’s only the beginning—we’ll tell you more when you join!** We’re here to **keep you motivated** , help you reach your goals, and celebrate your progress, every step of the way. **LOCAL COMPLIANCE** Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates. **WHAT TO DO NEXT** If this sounds like a role you are interested in, then please apply. **READY TO TAKE THE NEXT STEP IN YOUR JOURNEY?**

Ctra.Majadahonda-Av.Adolfo Suárez, 28660 Boadilla del Monte, Madrid, Spain

Negotiable Salary

Subscription Management Associate - Hospitality Solutions646655205098271214

Subscription Management Associate - Hospitality Solutions

**Job Title** Subscription Management Associate \- Hospitality Solutions**Summary of the Role** Join our transversal team supporting the activation and management of subscriptions for leading hospitality solutions (Business Intelligence, Service Optimization, Sales \& Catering). As a Subscription Management Associate, you’ll help ensure smooth onboarding and ongoing support for customers, working closely with internal teams and contributing to a welcoming, team\-focused culture. **Main Responsibilities** * Carry out subscription activations and deactivations for multiple hospitality products. * Complete pre\- and post\-implementation tasks, including collecting and validating customer information and making adjustments after go\-live. * Use internal tools (Salesforce, Confluence) to track, document, and manage assigned projects. * Communicate effectively with customers and internal stakeholders, mainly through email, ensuring timely and accurate responses. * Collaborate with sales, commercial, and project office teams to resolve issues and escalate when needed. **About the Ideal Candidate** **Essential Requirements** * High sense of accountability and ability to work independently. * Good attention to detail and ability to follow structured processes. * Collaborative mindset and ability to work effectively with others. * Clear written and verbal communication skills. * Ability to prioritize and adapt to changing business needs. * Proficiency in English and Spanish. **Preferred Qualifications** * Experience with Salesforce and Confluence is helpful but not required. * Experience in hospitality or related customer service environments. * Background in customer support or ticket\-based systems. * Motivated to learn and adapt to new products and processes. **What we can offer you** * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A hybrid working model \- We want our employees to do their best work, however the hybrid model works best for them. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. * A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Carrer de la Granada del Penedès, 4, Sarrià-Sant Gervasi, 08006 Barcelona, Spain

Negotiable Salary

Pentester (Web) - 100% Remote646655201809931215

Pentester (Web) - 100% Remote

1 Opening Barcelona ### **Role description** **We are looking for the very Top Talent…and we would be delighted if you were to join our team!** More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35\.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large\-scale technologic solutions to big companies. **What we look for?** We are looking for **Web** **Pentester**who will be responsible for identifying and helping to resolve security vulnerabilities in web applications, computer networks, and systems. This role includes conducting vulnerability assessments, simulating cyberattacks, supporting the development team in analyzing detected vulnerabilities and identifying similar ones within the web application code, and cooperating with other security professionals to protect the organization's digital assets. **Main tasks and accountabilities will be:** * Perform vulnerability scans and basic penetration testing on networks, web applications, mobile applications, and other systems. * Identify common vulnerabilities (e.g., OWASP Top 10\) and misconfigurations in IT infrastructure. * Collaboration with the development. * Participate in penetration testing exercises. * Utilize automated tools and manual techniques to exploit potential vulnerabilities. * Update and manage penetration testing tools and software. * Assist in setting up and maintaining test environments. **What do we expect from you?** * Strong Knowledge of web applications vulnerabilities * Understanding of common vulnerabilities and security testing methodologies. * Familiarity with basic networking concepts, operating systems (Windows, Linux), and programming/scripting languages (Python, Bash, etc.). * Exposure to penetration testing tools (e.g., Burp Suite, Nmap, Metasploit, Wireshark). * Experience in web programming * English B2\+ **What can we offer?** 23 days of Annual Leave plus the 24th and 31st of December as discretionary days! Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances). Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan…) Free access to several training platforms Professional stability and career plans UST also, compensates referrals from which you could benefit when you refer professionals. The option to pick between 12 or 14 payments along the year. Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…) UST Club Platform discounts and gym Access discounts **If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you!** **In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability \& Inclusion, so we are interested in hiring people with disability certificate.** . ### **Skills** * WEB Pentester * Penetration Testing, * Vulnerability, * Linux ### **About UST** UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future\-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Hairdresser646655201484831216

We are seeking a **professional hairdresser** to work **Monday through Friday**, from **10:00 to 14:00** and **17:00 to 21:00**, and **Saturdays from 10:00 to 14:00**. Responsibilities will involve providing hairdressing services offered by the establishment. Position type: Full-time, Permanent contract Salary: €1,241.00 per month Work location: On-site employment

Rúa Largo Caballero, 3, 15670 O Burgo, A Coruña, Spain

€ 1,241/month

Finance Director Assistant646655201648661217

Finance Director Assistant

Company Information COSTERTEC, S.A. Job Description Vacant Position **Finance Director Assistant** Location Torelló Region Osona Number of Positions 1 Category Finance Director Assistant Department Finance Working Hours Flexible schedule: arrival between 8:00 a.m. and 9:00 a.m., departure between 5:00 p.m. and 6:00 p.m. Friday intensive shift until 2:00 p.m. Salary Competitive remuneration, negotiable Contract Type Permanent Contract Duration Permanent Company Description A multinational company in the metallurgical sector, currently undergoing expansion, seeks a Finance Director Assistant to perform Financial Controller and Cost Management functions, reporting directly to the Finance Director and collaborating with other members of the Administration Department to carry out the following responsibilities: - Monthly and annual reporting for the group’s parent company - Monthly reporting and preparation of ad-hoc information for Management - Monthly sales and order reporting - Annual budgeting, variance analysis versus budget and prior years - Monthly cash flow forecasting and annual cash flow projection - Preparation of information for audit and compilation of annual financial statements - Cost control. Cost breakdowns. Monitoring of material losses and machine efficiency. Inventory provision calculations. - Product profitability analysis - Inventory and working capital control - Customer and supplier aging reports, overdue accounts monitoring, and credit insurance management - Monthly accounting closings: journal entries and provisions - Bank reconciliations. Accounting for payments and receipts. Direct debit payment monitoring. Payment batch preparation. Payment processing. - Preparation of monthly and annual tax returns, SII (Immediate Supply of Information), INE (National Statistics Institute) reports. - Issuing customer invoices - Intercompany reconciliations - Capex procedures - Enhancement of internal control systems - Improvement of ERP SAP procedures We offer: - Competitive market-based remuneration. Performance-based salary enhancements. Overtime hours compensated if required. - Excellent working environment within the Finance Department and across the entire company - Flexible working hours; option to have lunch at the company within a 30-minute break and leave at 5:00 p.m. - Friday intensive shift until 2:00 p.m. - Stable employment opportunity—this is a long-term project Publication Date 12/05/2025 Requirements Qualifications Preferred - SAP ERP knowledge Required - University degree: Bachelor’s or Graduate Degree in Business Administration and Management - Advanced Excel user. High-level Excel proficiency is essential, including experience handling large data volumes, pivot tables, and complex formulas. - Hands-on profile, capable of performing additional functions as needed due to departmental requirements - Positive, proactive individual with strong work ethic, versatility, meticulousness, commitment to continuous improvement, discretion, and confidentiality - English: B2 level / First Certificate, primarily for writing and reading emails and communicating with colleagues at the parent company - Residence in Osona, Garrotxa or Ripollès regions - Availability to start within a maximum of 30 days Mandatory Other Requirements

El Coll, 08570 Torelló, Barcelona, Spain

Negotiable Salary

Access Controller646655200244511218

Access Controller

The main responsibilities include receiving visitors, managing site access, and handling door opening and closing. The role also involves controlling access cards and reporting any incidents that arise. For this position, a high level of Catalan and basic user-level computer skills are required. Prior experience in similar roles is considered an advantage, and flexible availability is essential. The working schedule is full-time, with a rotating shift from Monday to Friday, alternating between 15:00–21:00 and 09:00–14:00, including corresponding weekly rest days. The contract type is temporary, intended to cover a leave due to temporary disability.

Rambla Nova, 92, 43001 Tarragona, Spain

Negotiable Salary

Civil Engineering Project Technician646655200718091219

Civil Engineering Project Technician

We are seeking a Civil Engineering Project Technician with experience in the Civil Works Department for our offices in Alberic or Valencia. Your main responsibility will be drafting civil works projects, including detailed measurements and budgeting. Additionally, you will conduct thorough analyses of tender documents, projects, and all technical documentation related to tenders. Occasionally, you may carry out site visits to ensure proper monitoring and correct execution of projects. Working hours will be from Monday to Thursday, 08:00–14:00 and 15:00–17:30, and Fridays from 08:30–14:00. Salary will be determined according to the applicable collective agreement. **Experience:** Minimum of 6 months **Minimum educational level:** University Diploma **Maximum educational level:** University Degree **Regulated qualifications:** Civil Engineer (specializing in roads, canals, and ports) Master’s Degree in Geological Engineering Applied to Civil Works Higher Technical Diploma in Civil Works Projects

Pl. Matadero, 2, 46260 Alberique, Valencia, Spain

Negotiable Salary

Backhoe Operator646655200087071220

Backhoe Operator

We are seeking two operators with specific experience operating backhoes to join a wooden walkway installation project. The primary responsibility will be to skillfully and safely operate the machinery, creating openings in the beach sand for the proper placement of structural support piles. Additionally, the ability to precisely position walkway sections using slings is required. Proven experience operating backhoes and possession of a valid corresponding certification are mandatory. Experience working in beach environments will be valued, as the work will take place in such settings. This is a temporary position with an estimated duration of one month, though extension is possible depending on project progress and requirements. Working hours are scheduled from Monday to Friday. On Mondays, the schedule is split: 10:15–14:00 and 15:00–19:00. From Tuesday to Thursday, the schedule is 08:00–14:00 and 15:00–19:00. On Fridays, work is from 08:00–14:00. The hourly gross remuneration is €9.46. Personal vehicle required. Proven experience operating backhoes. Valid backhoe certification. Immediate availability to start.

Pl. Quintero Báez, 10, 5º, 21003 Huelva, Spain

Team Leader646655200401941221

**We are a global leader in the swimming pool and wellness sector** ----------------------------------------------------------------------------------- Fluidra, a multinational group listed on the Spanish stock exchange, is a global leader dedicated to the swimming pool and wellness sector. Founded in 1969, Fluidra has extensive experience in developing innovative services and products for the residential and commercial swimming pool market worldwide. Fluidra’s mission is crystal clear: **to create the perfect swimming pool and wellness experience—responsibly**. Fluidra operates in more than 47 countries through its own subsidiaries. We have **over 135 commercial offices** and **36 production centers** around the world, as well as logistics platforms strategically distributed to support both production and distribution centers. Our human team comprises **more than 6,500 employees**, highly skilled professionals from over 45 countries. **Mission:** Coordinate and supervise work within the section and the team members assigned to it, ensuring production orders are fulfilled on time and to the required quality standards. **Your Responsibilities:** * Coordinate and supervise the team under your responsibility. * Collaborate with the section head to distribute and assign the workload among all section members, taking into account instructions from the shift supervisor and the planning department. * Resolve incidents arising within your section. * Monitor daily production and manage picking, replenishment, stockouts, movements, and inventories. * Provide support in any production process position, as required by production needs. * Support the section head in carrying out their various duties. * Document truck loading and unloading operations. * Report order status to the team leader of the next shift. * Coordinate, train, and develop the entire team under your supervision. * Report personnel-related incidents occurring during your shift to your manager. **To succeed in this role, you must have a positive and dynamic attitude, along with the following qualifications:** * Availability to work fixed shifts from 8 a.m. to 5 p.m., and possible rotating shifts from 6 a.m. to 2 p.m. and from 2 p.m. to 10 p.m. * Higher vocational training (FP superior) is an asset. * Minimum 2 years of experience in a similar position. **Your Benefits:** * Permanent contract with the company. * Competitive salary. * Positive working environment

QHMM+88 Sant Feliu de Buixalleu, Spain

Negotiable Salary

Permanent Security Guards646655201026581222

Permanent Security Guards

**Description:** ---------------- Iman Seguridad is a specialist company ensuring comprehensive protection of facilities, assets, and people, delivering effective and cutting-edge solutions for our clients’ peace of mind. We require a Security Guard holding a valid TIP (Private Security Identification Card) issued by the Ministry of the Interior for a client located in the Terrassa–Rubí area. Responsibilities: * Monitoring the client’s facilities. * Controlling access to the client’s facilities. * Performing duties inherent to the position. * Ensuring compliance with the client’s internal regulations. MANDATORY: Possession of a valid TIP issued by the Ministry of the Interior. We offer: * Contract type: Permanent. * Full-time schedule. * Salary: According to the Private Security Collective Agreement. * One afternoon shift security guard: 2:00 PM to 10:00 PM. * One night shift security guard: 10:00 PM to 6:00 AM. * Salary: According to the Private Security Collective Agreement. A VALID TIP (PRIVATE SECURITY IDENTIFICATION CARD) IS MANDATORY. If you wish to join a nationally established security company with over 30 years of experience, do not hesitate to apply. We want to meet you! At Iman Seguridad, we have over 30 years of national experience in the security sector. At Iman Seguridad, we are committed to gender equality; therefore, this recruitment process will be conducted in accordance with the principles of non-discrimination and equal opportunity, based solely on candidates’ merits and competencies. **Requirements:** --------------- Valid TIP (Private Security Identification Card) is mandatory. Residence in Terrassa, Rubí, or nearby areas is desirable. Personal vehicle for commuting to the workplace (industrial estate).

Carrer de la Creu Gran, 75, 08221 Terrassa, Barcelona, Spain

Negotiable Salary

Building glazier646655199923211223

Building glazier

We are looking for a person to carry out glazing work, glass polishing, and cleaning tasks. An indefinite-term contract is offered, with a daily working schedule of 6 hours, from 08:00 to 14:00. The monthly gross salary is 1,036 euros. Previous experience of at least 6 months in similar positions is valued.

C. de la Fuente, 8, 28939 Arroyomolinos, Madrid, Spain

€ 1,036/month

Customer Service and Cross-Selling Teleoperator (Individuals) – Telecommunications646634550932501224

Customer Service and Cross-Selling Teleoperator (Individuals) – Telecommunications

**Description:** ---------------- With 47 years of experience, Servinform has grown with a clear mission: transforming businesses through innovative technological solutions. Today, we are leaders in developing technologies such as RPA and IDP, delivering customized solutions across multiple sectors. We employ over 6,000 professionals and know that our team is the driving force behind our success. If you wish to join a dynamic, highly skilled, and globally oriented environment, join us! You will be part of an established project we have managed since 2020 for one of the country’s leading telecommunications operators, providing service to residential customers and helping them efficiently and professionally resolve their inquiries and incidents. * **Responsibilities:** * Handle inquiries and complaints related to billing, contracted products and services, or basic technical issues (network, mobile devices, configuration, etc.). * Inform customers about available promotions, discounts, and upgrades, promoting cross-selling and customer retention. * Process modifications or updates to services. **If you seek to continue or begin your professional career within a stable project offering a salary that may increase based on your performance results, and a part-time schedule allowing you to combine it with other activities, this opportunity is for you:** * Permanent contract within a stable service. * Weekly shifts of either 30 or 25 hours, scheduled during the AFTERNOON (between 3:00 PM and 9:00 PM). Public holidays (national and local) are covered on a rotating basis. A limited number of morning-shift vacancies may also be available. * Pre-employment training (unpaid and selective): 8 days, mornings from 9:00 AM to 3:00 PM. Hybrid format (several days online). Start date: December; exact dates to be confirmed. * Collective agreement for Contact Centers; job classification: Teleoperator. * Fixed monthly salary according to the Contact Center collective agreement: €1,063 gross/month for 30 hours, or €886 gross/month for 25 hours. * **INCENTIVES** for cross-selling: commissions starting from the first sale, with no earnings cap. * Location: Torrejón de Ardoz, easily accessible by public transport from Renfe’s Soto del Henares station (with company shuttle), and convenient parking for those arriving by car. **We look forward to welcoming you at Servinform! Join a growing company that values talent and offers real development opportunities.** *\*\*No sector of our society can be understood without gender equality and the inclusion of people with disabilities. Therefore, at Grupo Servinform, we regard equality and diversity as fundamental drivers of social progress, working daily toward achieving this goal.\*\** **Requirements:** --------------- * Experience handling incoming calls with sales management (customer retention, loyalty, and cross-selling); call reception with high call quality, customer management, and resolution of the caller’s purpose. * Proficiency in computer systems, Microsoft Office suite, and proprietary call-center tools; agility in using systems. * Strong communication skills, verbal fluency, active listening, and excellent pronunciation. * **Desirable:** Experience in the telecommunications sector or in sales; familiarity with systems such as Siebel, MySIm, Agents, Genesys

Av. Premios Nobel, 7, 28850 Madrid, Spain

€ 886-1,063/month

HR Technician (Mid-Level) with Disability Certificate (≥33%)_REFT16646293462736671225

HR Technician (Mid-Level) with Disability Certificate (≥33%)_REFT16

HR Technician (Mid-Level) with disability certificate (≥33%); Higher Vocational Training Diploma in Administration and Finance / Bachelor’s Degree in HR; minimum 3 years’ experience in Personnel Administration; advanced Excel skills and prior experience with payroll systems (e.g., Meta4). Permanent contract. Hybrid work model. Full-time position. Working hours: Monday–Thursday 09:00–18:00, Friday 09:00–14:00. Salary: €2,000 gross per month × 14 payments. Manage employee onboarding and offboarding, as well as contract administration. Manage employee attendance (vacation balances, leave requests, etc.). Maintain up-to-date employee information across all HR systems. Stay current on legislative changes and implement them accordingly. Handle all mandatory and corporate monthly procedures (e.g., maternity leave, paternity leave, medical leave, vacation management). Address employee inquiries collaboratively and support internal and external audits. 3 years’ experience in the Personnel Administration department. * Permanent employment contract * Full-time position * Gross monthly salary: €2,000

Ctra. Antiga de Montjuïc, 25, Sants-Montjuïc, 08038 Barcelona, Spain

€ 2,000/month

Customs Operations Analyst646293464448011226

Customs Operations Analyst

REQ ID 96921 POSTED Nov 26, 2025 FUNCTION Manufacturing \& Logistics LOCATION Barcelona Hub, B, ES, 08018 ABOUT THE DEPARTMENT The Global Customs \& Trade Compliance Team as part of supply chain – logistics department provides customs and trade compliance expertise to the regional sites and transport network and drives governance across regions. It translates global compliance and optimization targets into regional framework and guidelines to support operational continuity. This includes standardization of global key tasks (classification, embargo control, automation), implementing periodic controls and coordinating global projects. Its primary goal is securing compliance and monitor governance while also contributing to supply chain optimizations. Team works in close connection with a.m. functions such as Tax, Finance, Procurement, Regional Logistics, Manufacturing, IT and Customer Service to seek alignment on best practices including data collection and analytics. THE ROLE We are seeking a motivated and detail\-oriented professional to join our Global Customs \& Trade Compliance team as a Customs Analyst. By leveraging your expertise in customs procedures, including import/export compliance, preferential origin determination, and tariff classification—as well as your analytical skills, you will help drive governance execution. This position reports to the Sr. Manager Customs Operations, and involves close collaboration with internal and external stakeholders, including IT, Transport, Distribution Centers (DCs), Tax, Finance, Procurement, and other key business functions. ROLE AND RESPONSIBILITIES **In this role you will:** Conduct tariff classification and review reports to ensure all goods are correctly classified and entered the system. Identify recurring exceptions in the customs routing process and investigate root causes of failed auto\-classifications. Provide data and support for Intrastat and CBAM reporting. Manage origin data, including the procurement and follow\-up of Long\-Term Supplier Declarations (LTSDs). Review and maintain broker monthly catalogues, ensuring alignment with global and local customs requirements. Collect customs data from sites and brokers (e.g., import/export reports). Perform basic checks on submitted data (HS codes, origin, values) to ensure accuracy and escalate inconsistencies. Collaborate with cross\-functional teams (Master Data, IT, Transport, Tax, Finance, Procurement, and DCs) to ensure alignment, accuracy, and compliance. WHAT YOU’LL BRING To be successful in this role, you will bring expertise in customs matters, understanding that customs is an area with high impact on the business from an operational as from a compliance point of view. Key Requirements Professional degree, preferably in Economics, Law or similar. Experience related to customs compliance preferably in business areas involving manufacturing and distribution. Sound understanding of customs processes including determination of origin and classification. Solid analytical and data management skills (Excel, reporting tools, dashboards). Hands\-on mentality. Solution\-oriented behavior and proactively seeking improvement. Sense of urgency and ability to prioritize. Team player and able to build a good network both internal and external. Fluent in English, additional languages are a plus. Working knowledge of SAP and ability to work with ERP integrations. OUR BENEFITS Our competitive remuneration and perks will be matched with your experience and knowledge. As our Customs Operations Analyst some of the benefits you will be entitled to, are: Flexibility/Hybrid working model (flexible working time and work from home up to 50%) Ticket restaurant (daily diet for meals) Company products / Access to the company shop Health insurance RECRUITMENT PROCESS Screening with Recruitment team A first online/in\-person interview with hiring managers A second interview (optionally) Feedback, Verbal offer You will receive a proposal with the terms of employment. ABOUT COTY Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive, and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

Carrer de Sancho de Ávila, 110, Sant Martí, 08018 Barcelona, Spain

Negotiable Salary

Customer Service Manager - Benelux646293463210251227

Customer Service Manager - Benelux

REQ ID 96794 POSTED Nov 10, 2025 FUNCTION Customer Service LOCATION Barcelona, B, ES, 08018 **Location:** Barcelona THE ROLE The Customer Service Manager Dutch Speaking oversees the day\-to\-day operations, ensuring the efficient delivery of high\-quality Customer Service across multiple markets. This role focuses on creating a customercentric culture, optimizing team performance, and driving continuous improvement initiatives whilst ensuring alignment with service level agreements (SLAs), customer satisfaction goals, and organizational standards. CORE RESPONSIBILITIES * Assess the effectiveness of collaboration between the customer service hub and other departments. * Put in place a regular communication plan within the CS Team in the hub and with other stakeholders inside Supply Chain and in the Markets to review KPIs and align on central vs market strategies. * Lead the resolution of problems escalated by the Customer Service Representatives that cannot be solved by their intervention, by creating mitigation plans and engaging the team to the solutions, following the relevant process, and escalating further where appropriate. * Measure the adoption and effective use of customer service new technologies and tools in the hub. * Align the Hub’s activities with the strategic goals through customer delivery creation priorities, exception management, order management, delivery of new launches and end of quarter review recognition. * Lead the DDS calls for the cluster and participate in the overall Customer Service Hub DDS. * Control documentation and approvals required by auditors, contribute in SOX Audit meetings with internal and external auditors by providing all relevant documentation and provide all answers to questions. * Responsible for the execution of the shipment plans of orders on hand to deliver the revenue. * Champion a customer centric culture in the cluster, ensuring the highest service is delivered according to the customer tiering definition. * Monitor customer feedback and implement strategies by leading the improvement action plan to improve customer satisfaction and loyalty. * Manage resource allocation and workforce planning to meet business needs and seasonal demands. * Utilize data and analytics to track performance metrics, identify trends, and drive informed decision making. Ensuring simplification, standardization and the automation agenda is adhered to in the cluster. LEADING THE TEAM * Define and set individual and team goals and KPIs ensuring stretch and accountability to deliver. * Ensure a culture of inclusivity and development within your team. * Role model the meaningful review of performance through the annual appraisal process and continuous touch points throughout year. • Ensure team members are onboarded and set up for success in their role. * Build the capability of the team, and the members individually, through coaching and development. * Ensure 100% completion of your direct reports and the wider team for all people initiatives (such as goal setting, performance reviews, mandatory training completion, Code of Conduct). CONTINUOUS IMPROVEMENT * Champion the development and improvement of processes and tools using analytical and critical thinking skills. * Foster a culture of continuous improvement by encouraging the team to develop their ideas/ways of working. * Identify improvement opportunities, gain buy in and lead the implementation successfully by engaging the team. KEY INTERFACES * Supply Chain Market leadership * Customer Service Manager (Market) and Customer Collaboration teams * Finance * Planning Hub • Logistics * Global \& Local Transport teams * Shared Service Centre team * Global Business Service team * Customer Service Global Capabilities team * External authorities ESSENTIAL SKILLS \& EXPERIENCE * Degree (or equivalent work experience) in Business Administration, Supply Chain Management, or a related field. * Excellent communication skills in Dutch and English. * Proficient or Native level in French is a plus * Proficiency in Customer Service software, CRM systems and data analytics tools. * Knowledge \& technical understanding of SAP for Order Processing * Established Customer Service experience including Customer Service Management. * Coaching team members. * Delivering KPIs – self and through others. • Effective communication and influencing skills at a mid\-management level. OUR BENEFITS Our competitive remuneration and perks will be matched with your experience and knowledge. As our Customer Service Manager Dutch Speaking, some of the benefits you will be entitled to, are: Flexibility (flexible working time and work from home up to 50%) Ticket restaurant (daily diet for meals) Company products / Access to the company shop Health insurance RECRUITMENT PROCESS A screening call with the recruiters A first online/in\-person interview with hiring managers A second interview (optionally) Feedback, verbal offer Hiring ABOUT COTY Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive, and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

Carrer de Sancho de Ávila, 110, Sant Martí, 08018 Barcelona, Spain

Negotiable Salary

Customer Success NOA - Hybrid646293463052821228

Customer Success NOA - Hybrid

**Company Description** **Doctoralia is Spain’s leading digital health platform and has been part of the Docplanner Group since 2017—a multinational present in over 13 countries.** **With more than 3,000 passionate collaborators united by a shared mission: helping people live longer, healthier lives. ❤️** **How do we do it? Through our marketplace and mobile app, we enable users to search for private-sector healthcare professionals and/or clinics, read reviews from other patients, check availability, and book appointments online.** **But we go further. With our SaaS solution, we help healthcare professionals and medical centers optimize their operations using tools such as digital scheduling, electronic health records, and patient communication. Moreover, with Noa Notes—our first AI-powered solution—we simplify physicians’ workflows so they can fully focus on patient care. ✨** **Doctoralia has been part of the Docplanner Group since 2017, a multinational present in over 13 countries.** **Our core values guiding our daily work are:** * **Think like an owner** * **Learn and be curious** * **Focus on results** * **Keep it lean, keep it simple ✨** * **Be respectful and radically honest** **Job Description** **We’re seeking a Customer Success Specialist to support our clients from day one: leading their onboarding, proactively tracking their progress, and ensuring they maximize the value of Noa Notes. Your mission will be to build trusted relationships that drive continuous adoption and foster long-term client retention within the Doctoralia ecosystem.** **Accompany clients during onboarding, guiding them step-by-step to integrate Noa Notes into their daily workflow and ensuring they derive maximum value from the tool from the outset.** **Build trust-based relationships with clients by offering personalized, effective solutions to ensure their long-term satisfaction.** **Proactively monitor clients to guarantee optimal platform usage and improve retention.** **Resolve incidents in close coordination and constant communication with the Support team.** **Collect and relay client feedback to the Product team to enhance the user experience.** **Collaborate closely with Sales, Marketing, and Product teams to optimize processes and maximize Noa’s impact.** **Requirements** **✅ Minimum 2 years of experience in Customer Success, Account Management, or commercial roles involving direct client interaction.** **✅ Native or advanced Spanish proficiency (B2 English is a plus).** **✅ Advanced English proficiency.** **✅ Nice-to-have: experience with HubSpot and Salesforce.** **✅ Passion for technology and the digital world, with the ability to consultatively persuade clients about Noa’s value.** **✅ Comfortable working toward conversion and retention goals without aggressive sales tactics.** **✅ Strong communication and negotiation skills, and the ability to guide clients toward the best solution for their business.** **✅ Active listening and empathy to understand client needs and deliver effective recommendations.** **✅ Organizational skills, autonomy, and the ability to prioritize tasks in a dynamic environment.** **✅ Enthusiasm for giving and receiving feedback to continuously improve.** **Additional Information** **Competitive salary aligned with your experience.** **Most importantly: an exceptional team ready to support and accompany you on your journey.** * **️ Private health insurance (Adeslas).** **A paid birthday leave day to spend with loved ones.** **Free language classes.** **Unlimited access to iFeel chat for mental health and emotional well-being support.** **Hybrid work model with a minimum presence of one day per week at our Barcelona offices.** **Hiring Process:** **Interview with TA (30 min)** **Interview with hiring manager (60 min)** **Business case (60 min)** **Brief conversation with our Head of Customer Success** We promote and embrace equal opportunities in our selection process, and also every day at work. When you apply for our openings, you will receive the same treatment regardless of your age, disability, gender reassignment, marital or civil partnership status, pregnancy or paternity status, race, color, national origin, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human diversity. If you need additional support in your selection process, we encourage you to let us know. Behind these words that you are reading, there is a person (hello!) who has already helped a candidate adapting the interviews, and now we are lucky to have this person with us. So even if you've never asked before, let this serve as a sign that, now, you can. We can only be truly equal if we adapt to each other. "We believe that all humans, in all their beautiful diversity, should have the same rights, dignity and respect. period. " Mariusz Gralewski, CEO” \_ \_ \_ \_ \_ \_ \_ \_ \_ \_ \_ \_ Data Controller: DOCTORALIA INTERNET, S.L. Purpose: To manage job applications and contact candidates when suitable positions become available. Legal Basis: Legitimate interest. Recipients: The Data Controller and other companies within the DocPlanner Group, as well as external data processors solely for the purposes indicated. Rights: Access, rectification, and erasure of your data, as well as other rights outlined in our privacy policy.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Customer Service Teleoperator and Sales Auditor with Catalan646282931171861229

Customer Service Teleoperator and Sales Auditor with Catalan

Aplicalia is a company specializing in comprehensive services for the insurance sector, recognized for its commitment to quality, efficiency, and continuous improvement. With a solid track record and a constantly growing team, we are currently undergoing expansion and seeking professionals who wish to develop within an innovative, dynamic, and customer-oriented environment. In your day-to-day role, you will be responsible for: \- Providing personalized customer service via telephone and other communication channels. \- Managing and resolving incidents, ensuring an excellent customer experience. \- Auditing and evaluating the quality of sales calls. \- Analyzing the validity of verbal contracts generated by the sales team. We are looking for someone who brings: \- Prior experience in customer service and administrative functions. \- Knowledge of the insurance sector is valued but not mandatory. \- Goal orientation, analytical thinking, and teamwork skills. Minimum requirements \- Previous experience in customer service and administrative tasks. \- Knowledge of the insurance market (desirable). \- Excellent communication and persuasion skills to interact effectively. \- Goal-oriented mindset. \- Ability to work collaboratively in a team. \- Ability to audit and evaluate the quality of sales interactions. \- Bilingual proficiency in Catalan and Spanish. Position type: Full-time, permanent contract Salary: €18,092.14 per year Work location: On-site employment

C. Luxemburgo, 25, 28521 Rivas-Vaciamadrid, Madrid, Spain

€ 18,092/year

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