Customer Service and Commercial Development Manager

Description

**Description:** ---------------- **CE Consulting Canarias** is seeking to hire a Customer Service and Commercial Development Manager to strengthen its customer service and commercial activities in Las Palmas de Gran Canaria. **Main Responsibilities** * Coordinate and supervise customer service, ensuring agile, effective, and high-quality service. * Manage and track inquiries, incidents, and complaints. * Coordinate communication with other departments to ensure proper customer service. * Identify and drive improvements in processes and procedures. * Promote customer loyalty and growth of the client portfolio. * Develop, propose, and implement the commercial plan for the department. * Monitor commercial opportunities, proposals, and sales. **Requirements** * Degree in Business Administration and Management, Commerce, or related field. * Minimum 3\-5 years of experience in customer service, commercial management, or business development roles; experience in coordination or leadership positions is highly valued. * Customer-oriented mindset, strong communication skills, and ability to build trust-based relationships. * Must reside in Las Palmas de Gran Canaria. **Preferred Qualifications** * Initiative, proactivity, and autonomy in team management. * Organizational skills and attention to detail. * Experience in developing and executing commercial plans and customer loyalty strategies. **Offer** * Permanent full-time contract, immediate start. * Working hours: Monday to Thursday, 08:00\-16:00, and Friday, 08:00\-15:00. * Salary range: €20\.000 \- €25\.000 gross per year, depending on qualifications and experience. * Opportunity to join an established consulting firm. * Professional development and continuous training.