60 Customer Service - Customer Facing in ES lowest at $8400.0+ | ok.com

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Customer Service - Customer Facing in Spain

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Customer Service - Customer Facing

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Category:Customer Service - Customer Facing

Customer Service Role64043445608578120

OK Hiring Company

Customer Service Role

Employment Needs: We are seeking motivated and hardworking individuals to join our hospitality team as waiters/waitresses. The ideal candidates will provide excellent customer service and ensure guests have a pleasant dining experience. Job Responsibilities: Welcome and seat customers politely Take food and beverage orders accurately Serve meals and drinks promptly and professionally Maintain cleanliness of tables and dining area Handle payments and issue receipts Support kitchen staff with coordination when needed Requirements: Previous experience in restaurants or cafés preferred Basic English or Spanish communication skills Positive attitude and strong teamwork skills Ability to work flexible hours, including weekends and holidays Legal authorization to work in Spain We Offer: Competitive salary and staff meals Friendly multicultural work environment Training and growth opportunities

Adolfo Suárez Madrid-Barajas Airport

€ 1,500-2,500/month

Customer Service Representative (Romanian - speaking) - On-site NW0264665520263426121

Customer Service Representative (Romanian - speaking) - On-site NW02

**Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a **Customer Service Representative in Barcelona (****On\-site****),** you will be part of our team of game\-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. **Career growth and personal development** We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a Customer Service Representative on our team, you will: * Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands * Log call details onto call management systems and provide response and resolution within SLA * Maintain service and product knowledge and expertise associated with applications specific to individual customers * Escalate potential service issues initially with Mentor * To follow all the processes and procedures of the project * Ensure contractual SLA is maintained **Your qualifications** Concentrix is a great match if you: * Have a proficient or bilingual level of Romanian and advanced level of English * Have good disposition to work in a customer service environment * Have customer care skills – ability to listen to and understand the customers’ need * Can take ownership of, and progress calls to resolution or to escalate call to resolution **It will be a plus if you have:** * Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. **What’s****in it for you** In this role, we offer benefits that help you support your **unique lifestyle:** \- Full\-time 39 hours/week permanent contract: Monday to Saturday rotative 9:00 \- 20:00 * Salary 20\.328 euros gross/year \+ up to 2\.000 euros gross/year in bonus * Central location in Barcelona * Full paid training on the company and the project you'll be working on * Career development programs, specialized courses, and language classes **Experience the best version of you!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're**proudly**united as one**team, one company, globally.**We're**committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1682477

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 20,328/year

Customer Service Representative (Swedish-speaking) - On-site NW0264665520279170122

Customer Service Representative (Swedish-speaking) - On-site NW02

**Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a **Customer Service Representative in Barcelona (On\-site),** you will be part of our team of game\-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. **Career growth and personal development** We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a Customer Service Representative on our team, you will: * Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users’ demands * Log call details onto call management systems and provide response and resolution within SLA * Maintain service and product knowledge and expertise associated with applications specific to individual customers * Escalate potential service issues initially with Mentor * To follow all the processes and procedures of the project * Ensure contractual SLA is maintained **Your qualifications** Concentrix is a great match if you: * Have a proficient or bilingual level of Swedish, and advanced level of English * Have good disposition to work in a customer service environment * Have customer care skills – ability to listen to and understand the customers’ need * Can take ownership of, and progress calls to resolution or to escalate call to resolution If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role. **What’s in it for you** In this role, we offer benefits that help you support your **unique lifestyle:** \- Full\-time 39 hours/week permanent contract: Monday \- Friday, 09\.00 \- 18\.00 * Salary 22,237 euros gross/year \+ up to 2,000 euros gross/year in bonus * Central office location in Barcelona * Full paid training on the company and the project you'll be working on * Career development programs, specialized courses, and language classes **Experience the best version of you!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1682496

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 22,237/year

Customer Service Representative (Norwegian-speaking) - On-site JE0164665520295041123

Customer Service Representative (Norwegian-speaking) - On-site JE01

**Experience the power of a game\-changing career** Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a **Customer Service Representative in Barcelona (On\-site)**, you will be part of our team of game\-changers who are powering the brands of the future in the coffee industry **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: * Provide with accurate information to our customer * Logging and follow up of correct and Valid Orders or requests * Ensure the highest level of Customer Satisfaction Surveys Scores * Delivery of high caliber Customer Service on Post\-Sales requisitions **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: * Are proficient or bilingual in Norwegian plus an advanced level English * Have excellent communication skills in a variety of customer facing situations * Are a good team player with drive for success **It will be a plus if you have:** * Previous experience in similar position Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. \- Full time, 39 hours/week permanent contract: Monday \- Friday, 09\.00 \- 18\.00 * Salary 18\.978,62 euros gross/year \+ up to 1,500 euros gross/year in bonus * Central office location in Barcelona * Full paid training on the company and the project you'll be working on * Career development programs and specialized courses **Experience the best version of you!** At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” **Concentrix is an equal opportunity employer** *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1660906

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 18,978/year

Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS0364665520197251124

Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03

**Experience the power of a game\-changing career** Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a **Customer Service Sales Representative in** **Barcelona (On\-site),** you will be part of our team of game\-changers who are powering the brands of the future in tech. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** As a **Customer Service Sales Representative** in our team, you will: * Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests * Handle outbound calls when necessary to solve issues with customers and different internal business units * Quote creation and follow up with cross selling / up selling and a proactive and service attitude * Ensure personal knowledge of the Store portfolio and Post sales process´s are maintained * Initiate \& manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: * Have a proficient or bilingual level of Swedish and are advanced in English * Have, minimum, 1\-year relevant experience * Have strong communication, customer facing and customer care skills * Have knowledge of sales techniques (up\-/cross\-selling, objection handling, etc) * Are achievement and target oriented, customer driven and motivated to work in sales * Have IT knowledge and technical understanding * Have real capability to listen to customers * Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your **unique lifestyle:** * Full time 39 hours/week permanent contract: Monday to Friday, from 09\.00 to 18\.00 * Base salary of 20 000 euros per annum \+ up to 2000 euros in bonus per annum * Great office location in Barcelona * Friends hunting (referral) bonus * Full paid training about the company and the project you will be working on * Career development program and specialized courses **Experience the best version of you!** At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer *We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1552090

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 20,000/year

Customer Service Representative (Spanish&English - speaking) – Remote - KL0164665520213378125

Customer Service Representative (Spanish&English - speaking) – Remote - KL01

Experience the power of a game\-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative (Remote from Spain), you will be part of our team of game\-changers who are powering the brands of the future in the fashion industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: * Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users’ demands * Log call details onto call management systems and provide response and resolution within SLA * Maintain service and product knowledge and expertise associated with applications specific to individual customers * Ensure contractual SLA is maintained Your qualifications We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: * Are proficient or bilingual in Spanish and English * Have good disposition to work in a customer service environment * Have customer care skills – ability to listen to and understand the customers’ need * Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: * Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: \- Full\-time 39 hours/week temporal contract: Monday to Friday 15:00 \- 0:00 * Salary 18\.978 euros gross/year \+ up to 2\.000 euros gross/year in bonus * Central location in Barcelona \- Bring\-a\-friend (referral) bonus opportunities * Full paid training on the company and the project you'll be working on * Career development programs, specialized courses Experience the best version of you! At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1678368

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 18,978/year

Customer Service Representative (Italian– speaking) – On-site TE0664665520247683126

Customer Service Representative (Italian– speaking) – On-site TE06

**Experience the power of a game\-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well\-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an **Customer Service Representative** **in Barcelona (On\-site)**, you will be part of our team of game\-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies. **Career growth and personal development** This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting\-edge technologies, and the continuing support you’ll need to succeed. **What you will do in this role** In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Inside**Customer Service Representative** on our team, you will: * Answering high volume incoming calls/emails/web chats from customers * Dealing with call queries, questions and escalations from each channel * Providing 1st line advice to customers and other parties on general issues * Accurate and consistent record keeping and updating notes on the database * Taking care of all customer complaints and escalating as and when necessary to senior management * Assist senior management by identifying trends and issues * Act as duty manager to aid effective running of the departmen **Your qualifications** We embrace our game\-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. **Concentrix** is a great match if you: * Are bilingual or proficient in Italian plus fluent in English * Previous experience in an inbound customer services or technical support role * Technically astute * Ability to problem solve and work under pressure \- MS Office \- particularly Excel * High level of accuracy and attention to detail * Ability to act on own initiative, within set guidelines to support customers * Experience providing advice, guidance or technical support over the telephone * Team player * Empathetic with genuine care to support Teya's merchants Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. **What’s** **in it for you** We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long\-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your **unique lifestyle:** * Base salary of 20,000 euros gross/year \+ up to 1,562 euros gross/year in bonus and private medical insurance * Full\-time 39h/week Spanish contract: Monday to Friday, from 09:00 to 18:00 * Full paid training for the company and the products you will be working on * A modern centrally placed office in Barcelona **Experience the best version of you!** At **Concentrix**, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.” *Concentrix is an equal opportunity employer* *We're* *proudly* *united as one* *team, one company, globally.* *We're* *committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1683415

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

€ 20,000/year

Customer Service Teleoperator64617506745345127

Customer Service Teleoperator

**Company Description** Do you want to work as a **Customer Service Teleoperator** for Europe’s leading digital automotive platform? Do you have experience in the automotive sector? Autohero is seeking a Customer Service Teleoperator for our offices in Madrid, with customer service experience and strong motivation to continue growing within the sector. **Job Description** * Receiving and making calls to customers, as well as managing the incident and complaint mailbox. * Resolving customer inquiries regarding payment processes, financing options, and warranties. * Coordinating vehicle deliveries with customers. **Requirements** * Prior customer service experience, preferably within the automotive sector. * Excellent communication skills and effective negotiation ability. * A motivated, proactive, organized individual with strong attention to detail. * Basic knowledge of vehicles and related documentation is desirable. **Additional Information** * Permanent contract. * Working hours: Monday–Friday, 10:00–19:00. * Work location: Plaza Castilla / Cuzco / Valdeacederas. * Flexible remuneration + company benefits.

Joan Maragall - Rosario Pino, Tetuán, 28020 Madrid, Spain

Negotiable Salary

Customer Service64551219672835128

Customer Service

**Summary** Especialistas Frenos is a company dedicated to the distribution and reconstruction of braking and clutch systems, we are currently expanding nationwide and are looking for someone to help us in the customer service department. **Job responsibilities:** \- In-person and telephone customer service. \- Identifying the appropriate spare part according to needs. \- Receiving, preparing, and delivering goods. \- Basic order management and use of computer tools. **We offer** Full-time continuous working hours, permanent contract (after passing the trial period), job stability, training in the automotive sector, a good working environment, and opportunities for growth within the company. **Desirable qualifications** Computer proficiency, Mechanical knowledge, Dynamic, organized, and responsible attitude. INTERESTED PARTIES SEND CV TO: roberto@especialistasfrenos.com Job type: Full-time Salary: 1,100.00€\-1,800.00€ per month Work location: Onsite employment

C. los Coteros, 19, 39608 Cacicedo, Cantabria, Spain

€ 1,100/month

Customer Support Expert - FR64551219655553129

Customer Support Expert - FR

Customer Support Agent \- FR speaker At SumUp, we are driven to empower small businesses across the globe by de\-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first\-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In this role, you will be supporting our French speaking merchants. ### What you’ll do * Manage, prioritize, and resolve customer requests with care and efficiency * Deliver a consistently high\-quality support experience across all interactions * Handle a variety of queries across multiple channels (calls, emails, chats) * Communicate clearly and effectively, especially during complex or high\-impact incidents * Collaborate with internal teams to ensure smooth resolution of major issues ### You’ll thrive in this role if you are * Fluent in French and English * A natural problem\-solver with a proactive mindset * An outstanding communicator who genuinely enjoys helping customers * Comfortable in a fast\-paced, start\-up environment * Flexible and open to working on a rotating shift schedule * Excited to work onsite at our Barcelona HQ Why you should join SumUp Opportunity to work with SumUppers globally on large\-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office\-first setup. Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced A dedicated annual L\&D budget of €2000 for attending conferences and/or advancing your career through further education Restaurant tickets 30 Days Sabbatical: Enjoy the unique opportunity to take a well\-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team About SumUp We believe in the everyday hero. Small business owners are at the heart of all we do, so we create powerful, easy\-to\-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team\-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. *SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.* *SumUp will not accept unsolicited resumes from any source other than directly from a candidate.* Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Technical Customer Support Specialist645512196894751210

Technical Customer Support Specialist

HappyRobot is the AI\-native operating system for the real economy—a system that closes the circuit between intelligence and action. By combining real\-time truth, specialized AI workers, and an orchestrating intelligence, we help enterprises run complex, mission\-critical operations with true autonomy. Our AI OS compounds knowledge, optimizes at every level, and evolves over time. We’re starting with supply chain and industrial\-scale operations, where resilience, speed, and continuous improvement matter most—freeing humans to focus on strategy, creativity, and other high\-value tasks. You can learn more about our vision in our Manifesto. HappyRobot has raised $62M to date, including our most recent $44M Series B in September 2025\. Our investors include Y Combinator (YC), Andreessen Horowitz (a16z), and Base10—partners who believe in our mission to redefine how enterprises operate. We’re channeling this investment into building a world\-class team: people with relentless drive, sharp problem\-solving skills, and the passion to push limits in a fast\-paced, high\-intensity environment. If this resonates, you belong at HappyRobot. **About the Role** As a **Customer Support Engineer**, youʼll be on the front lines of our customer experience. Youʼll work directly with customers to quickly triage issues, debug problems, and ensure theyʼre getting the most out of HappyRobotʼs AI platform. This role is a hybrid between technical support and customer engineering: youʼll diagnose issues, design and test quick solutions, and collaborate closely with both engineering and product teams to make our platform even stronger. Youʼll also apply **prompt engineering skills** to help customers fine\-tune their AI workers, ensuring accuracy, reliability, and speed across real\-world logistics workflows. This role is ideal for someone with strong technical fundamentals who wants to grow into a more senior customer engineering or product\-facing position over time. **Tech Profile** ================ * Comfortable Full\-Stack: **Python, React, TypeScript, Node.js.** * Experience managing **APIs** and integrations with third\-party systems. * Some exposure to infrastructure and cloud deployments. * Familiarity with **LLM prompting** and tuning of voices/transcribers; eager to experiment and iterate. * Strong debugging and problem\-solving skills — quick at identifying the root cause of issues. **Must Have** ============= * Excellent written and verbal communication skills in **English** — able to explain technical concepts clearly to non\-technical stakeholders. * Strong ability to **triage, prioritize, and resolve** issues independently under tight deadlines. * Curiosity and adaptability: you can learn customer workflows quickly and propose solutions. * Self\-starter mindset — comfortable working independently, with a bias toward action. * Passion for delivering outstanding customer experiences. **Why Join Us?** ================ * **High\-Growth Startup:** Backed by a16z and YC, on track for eight\-figure ARR * **Ownership \& Autonomy:** Take on real responsibility, with room to grow fast. * **Compensation \& Benefits:** Competitive salary \+ equity, with healthcare, dental, and vision. * **Learn from the Best:** Work alongside a world\-class team of engineers, operators, and builders. * **Impact:** Help redefine how the logistics industry communicates. **Our Operating Principlies** ============================= **Extreme Ownership** — We fix whatʼs broken, no excuses. **Craftsmanship** — Details matter; we sweat them. **We are “majosˮ** — Be kind, genuine, and collaborative. **Urgency with Focus** — Move fast, but in the right direction. **Talent Density** — Work with A\-players who raise the bar. **First\-Principles Thinking** — Reimagine problems from the ground up.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

Customer Support Market Lead645225195590411211

Customer Support Market Lead

Customer Support Market Lead At SumUp, we are driven to empower small businesses across the globe by de\-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first\-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! We are looking for a Market Lead to drive growth and lead high\-performing teams in a fast\-paced, KPI\-driven environment. You’ll balance strategic vision with operational execution while ensuring outstanding experiences for both merchants and team members. ### What you’ll do: * Lead and mentor Team Leads to build motivated, results\-driven teams. * Manage and grow large teams in customer support, sales, or other KPI\-driven functions. * Oversee onboarding and support fast\-paced team expansion. * Use data to guide decision\-making and performance improvements. * Collaborate effectively with stakeholders at all levels of seniority. ### You’ll be a great fit if you have * Minimum 3 years of experience managing Team Leads. * Proven success managing large, KPI\-driven teams. * Experience in team growth and onboarding in scaling environments. * Strong ability to make data\-driven decisions. ### Nice to have * Experience in fintech or tech\-driven environments. * Knowledge of EU market dynamics. * Strong adaptability in fast\-changing environments. * Visionary mindset with passion for merchant and people experience. * Fluency in English and another European Language Why you should join SumUp Opportunity to work with SumUppers globally on large\-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office\-first setup. Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced A dedicated annual L\&D budget of €2000 for attending conferences and/or advancing your career through further education Restaurant tickets 30 Days Sabbatical: Enjoy the unique opportunity to take a well\-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team About SumUp We believe in the everyday hero. Small business owners are at the heart of all we do, so we create powerful, easy\-to\-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team\-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. *SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.* *SumUp will not accept unsolicited resumes from any source other than directly from a candidate.* Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Customer Support Expert - IT645225195755551212

Customer Support Expert - IT

### Customer Support Agent — Italian Market Location: On\-site in our vibrant Barcelona HQ At SumUp, we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible. As part of our international Customer Support Team, you’ll be the voice of SumUp for our Italian\-speaking merchants, helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day. This is more than a support role — it’s an opportunity to make a real impact, develop your skills in fintech and customer experience, and grow within one of Europe’s most dynamic tech companies. ### What you’ll do * Be the first point of contact for our Italian merchants — helping them succeed with empathy, patience, and a problem\-solving mindset. * Manage, prioritize, and resolve customer requests efficiently through calls, emails, and chats. * Deliver a best\-in\-class customer experience across a range of topics (Banking, Invoicing, CNP, and more). * Collaborate closely with internal teams to ensure smooth resolutions and constant process improvement. * Continuously learn about our products and services to provide accurate, up\-to\-date support. ### You’ll thrive in this role if you are... * Fluent in Italian and English (C1 or above) — communication is your superpower. * Passionate about helping people and solving problems. * Curious and eager to learn — whether it’s new tools, fintech trends, or customer engagement strategies. * Comfortable working in a fast\-paced, international environment where every day brings something new. * Excited to join an office\-first culture in Barcelona, where collaboration and growth go hand in hand. * Flexible with a rotating schedule and open to new challenges. ### Why you should join SumUp At SumUp, you’ll be part of a company that’s growing fast — and so will you. We’ll give you the tools, training, and community to build your career in tech and customer experience from day one. Here’s what we offer: * Work with talented SumUppers across the globe on fintech products used by millions of businesses worldwide. * A dedicated €2,000 annual learning \& development budget — invest in courses, conferences, or certifications that excite you. * A culture that celebrates diversity, inclusion, and belonging — we want you to bring your whole self to work. * Meal vouchers and perks to make your everyday life easier. * 30\-day sabbatical after 3 years at SumUp — time to recharge, travel, or pursue a personal goal. * Referral bonuses — bring great people with you on the journey! ### Ready to make an impact? If you’re looking for a role where you can grow, learn, and help small businesses succeed — we’d love to hear from you. Join us, and let’s shape the future of fintech together. About SumUp We believe in the everyday hero. Small business owners are at the heart of all we do, so we create powerful, easy\-to\-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team\-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. *SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.* *SumUp will not accept unsolicited resumes from any source other than directly from a candidate.* This job is on\-site. About SumUp *We believe in the everyday hero.* *Small business owners are at the heart of all we do, so we create powerful, easy\-to\-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team\-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.* *SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.* *SumUp will not accept unsolicited resumes from any source other than directly from a candidate.* Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Customer Support Expert - DE645225195909141213

Customer Support Expert - DE

Customer Support Agent \- DE speaker At SumUp, we are driven to empower small businesses across the globe by de\-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first\-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In this role, you will support our POS users! What you’ll do: * Guarantee the management and prioritisation of the customer demands and solve them * Offer an unwavering quality to our customers * Manage diverse requests * Ensure an adequate communication and accompany the internal teams in case of major incidents * Be in contact with the customers in different channels (calls, emails, chats) You’ll be great for this position if you’re: * Fluent in German and English * Problem\-solver * Outstanding communicator and customer\-oriented * Keen to evolve in a start\-up environment * Flexible working on a Shift rotating schedule * Happy to work at our Barcelona HQ Why you should join SumUp? Opportunity to work with SumUppers globally on large\-scale fintech products used by millions of businesses worldwide, from our Barcelona office. This involves an office\-first setup. Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced A dedicated annual L\&D budget of €2000 for attending conferences and/or advancing your career through further education Restaurant tickets 30 Days Sabbatical: Enjoy the unique opportunity to take a well\-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team About SumUp We believe in the everyday hero. Small business owners are at the heart of all we do, so we create powerful, easy\-to\-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team\-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. *SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.* *SumUp will not accept unsolicited resumes from any source other than directly from a candidate.* Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Carrer d'Aribau, 66, L'Eixample, 08011 Barcelona, Spain

Negotiable Salary

Customer Service French/English645224820537631214

Customer Service French/English

**Claro Consulting is helping Momabikes hire a person for their Customer Service and After-Sales Support department who is fluent in English and French.** Momabikes is a company experiencing rapid international expansion, with a strong presence on European marketplaces and undergoing a digital transformation process. Its culture combines passion for the product with continuous improvement of the customer experience. **Your mission** Using English and French, you will be responsible for managing after-sales inquiries and issues, supporting the customer throughout the entire process after purchase. Your role will be key in ensuring close, professional, and efficient service by coordinating with internal departments (logistics, warehouse, administration) and actively contributing to service improvements. **Responsibilities** Respond to customer inquiries regarding products, orders, and shipments Process returns, exchanges, refunds, and after-sales issues Coordinate with logistics and warehouse teams to ensure proper resolution of each case Inspect returned products and follow up until the issue is resolved Manage tickets through platforms such as Zendesk Conduct customer satisfaction surveys and contribute to continuous service improvement **Requirements** Previous experience in customer service or after-sales support Proficiency with customer service tools (Zendesk or others) Strong organizational skills, attention to detail, and problem-solving orientation Fluent in Spanish, English, and French Empathetic attitude, solution-oriented, and eager to contribute in a dynamic environment **What Momabikes offers** Stable project within a company growing across Europe Opportunity to develop within a dynamic and innovative environment Excellent work environment with a close-knit and collaborative team **Would you like to become part of a purpose-driven company experiencing rapid growth with international ambitions?** **Send us your application.** This recruitment process is managed by **Claro Consulting**. As a consultancy specialized in strategy, organization, and talent, we conduct recruitment processes free from discrimination based on age, gender, sexual orientation, religion, ethnicity, or any other condition. We promote an inclusive environment where talent and potential are the true focus.

Carrer dels Madrazo, 48, Sarrià-Sant Gervasi, 08006 Barcelona, Spain

Negotiable Salary

Customer Support Agent - French/Italian Speaker645224820074261215

Customer Support Agent - French/Italian Speaker

**Job Title** Customer Support Agent \- French/Italian Speaker**Job Description Summary** Shape the Future of Hospitality Support at Amadeus! Join our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higher! Our award\-winning Customer Support team provides first\-line assistance to a worldwide network of hotels—ensuring smooth operations and outstanding service every day. **Your Main Responsibilities:** * Deliver clear, professional, and timely support to our global customers via verbal and written communication; * Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction; * Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization; * Collaborate across departments to manage escalations and secondary investigations, ensuring seamless resolution; **About the Ideal Candidate:** * Proven experience in Customer Support or a related service environment; * A proactive problem solver who takes ownership and delivers results; * Strong customer focus with the ability to navigate technical and communication challenges; * Comfortable working with tools like Salesforce and Microsoft Office; * Previous experience in travel, hospitality, or airline industries is a plus; * Fluent in English; * Fluent in Italian or French \- one of them is mandatory. **What we can offer you:** * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A flexible working model \- We want our employees to do their best work, wherever and however it works best for them. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. * A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. \#LI\-EMEA **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Carrer de la Granada del Penedès, 4, Sarrià-Sant Gervasi, 08006 Barcelona, Spain

Negotiable Salary

Customer Support Representative - French/Italian Speaker645224820238091216

Customer Support Representative - French/Italian Speaker

**Job Title** Customer Support Representative \- French/Italian Speaker**Job Description Summary** Shape the Future of Hospitality Support at Amadeus! Join our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higher! Our award\-winning Customer Support team provides first\-line assistance to a worldwide network of hotels—ensuring smooth operations and outstanding service every day. **Your Main Responsibilities:** * Deliver clear, professional, and timely support to our global customers via verbal and written communication; * Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction; * Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization; * Collaborate across departments to manage escalations and secondary investigations, ensuring seamless resolution; **About the Ideal Candidate:** * Proven experience in Customer Support or a related service environment; * A proactive problem solver who takes ownership and delivers results; * Strong customer focus with the ability to navigate technical and communication challenges; * Comfortable working with tools like Salesforce and Microsoft Office; * Previous experience in travel, hospitality, or airline industries is a plus; * Fluent in English; * Fluent in Italian or French \- one of them is mandatory. **What we can offer you:** * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A flexible working model \- We want our employees to do their best work, wherever and however it works best for them. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. * A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. \#LI\-EMEA **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Carrer de la Granada del Penedès, 4, Sarrià-Sant Gervasi, 08006 Barcelona, Spain

Negotiable Salary

Dynamics Customer Services Workspace / Unified Service Desk Consultant - 100% Telework645224820387851217

Dynamics Customer Services Workspace / Unified Service Desk Consultant - 100% Telework

DESCRIPTION We are expanding the team!!! We are looking for you at Azertium IT!!!! We are seeking a Dynamics Customer Services Workspace / Unified Service Desk Consultant to join our team with great challenges, career path, and professional growth. We offer: * 100% Telework * Indefinite contract with Azertium IT * Stable project * Professional development REQUIREMENTS Proven experience in CSW (Customer Services Workspace) and/or USD (Unified Service Desk) Skills valued: Knowledge of Ms Dynamics Customer Services, Omnichannel, .net At least 5 years of experience in other technologies, with Dynamics CRM and .NET or Contact Center being valued

Negotiable Salary

Customer Support Agent - Tuesdays to Saturdays645213040696331218

Customer Support Agent - Tuesdays to Saturdays

**Job Title** Customer Support Agent \- Tuesdays to Saturdays**Job Description Summary** Shape the Future of Hospitality Support at Amadeus! Join our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higher! Our award\-winning Customer Support team provides first\-line assistance to a worldwide network of hotels—ensuring smooth operations and outstanding service every day. **Your Main Responsibilities:** * Deliver clear, professional, and timely support to our global customers via verbal and written communication; * Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction; * Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization; * Collaborate across departments to manage escalations and secondary investigations, ensuring seamless resolution; **About the Ideal Candidate:** * Proven experience in Customer Support or a related service environment; * A proactive problem solver who takes ownership and delivers results; * Strong customer focus with the ability to navigate technical and communication challenges; * Comfortable working with tools like Salesforce and Microsoft Office; * Previous experience in travel, hospitality, or airline industries is a plus; * Fluent in English; * Availability to work from Tuesdays to Saturdays; * Proficiency in other language will be a plus. **What we can offer you:** * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A flexible working model \- We want our employees to do their best work, wherever and however it works best for them. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. * A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. \#LI\-EMEA **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Carrer de la Granada del Penedès, 4, Sarrià-Sant Gervasi, 08006 Barcelona, Spain

Negotiable Salary

Customer Support Agent - Sundays to Thursdays645213040851231219

Customer Support Agent - Sundays to Thursdays

**Job Title** Customer Support Agent \- Sundays to Thursdays**Job Description Summary** Shape the Future of Hospitality Support at Amadeus! Join our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higher! Our award\-winning Customer Support team provides first\-line assistance to a worldwide network of hotels—ensuring smooth operations and outstanding service every day. **Your Main Responsibilities:** * Deliver clear, professional, and timely support to our global customers via verbal and written communication; * Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction; * Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization; * Collaborate across departments to manage escalations and secondary investigations, ensuring seamless resolution; **About the Ideal Candidate:** * Proven experience in Customer Support or a related service environment; * A proactive problem solver who takes ownership and delivers results; * Strong customer focus with the ability to navigate technical and communication challenges; * Comfortable working with tools like Salesforce and Microsoft Office; * Previous experience in travel, hospitality, or airline industries is a plus; * Fluent in English; * Availability to work from Sundays to Thursdays; * Proficiency in other language will be a plus. **What we can offer you:** * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A flexible working model \- We want our employees to do their best work, wherever and however it works best for them. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. * A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. \#LI\-EMEA **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Carrer de la Granada del Penedès, 4, Sarrià-Sant Gervasi, 08006 Barcelona, Spain

Negotiable Salary

Sales and Customer Service645213040537621220

Sales and Customer Service

Temporary, renewable contract For a financial institution located in Madrid city center, I am seeking a professional experienced in CUSTOMER SERVICE/SALES, accustomed to making phone calls and providing telephone and in-person customer support. 100% office-based work. Previous experience in financial institutions (pension plans, insurance, etc.) will be valued. Location: Plaza Colón, Madrid city center Working hours: Monday to Friday from 9:00 to 18:00 Position type: Full-time, Temporary contract Contract duration: 6 months Salary: €16,000.00 - €18,000.00 per year Benefits: * Meals provided by the company Job location: On-site

Calle de Lagasca, 37, Salamanca, 28001 Madrid, Spain

€ 16,000-18,000/year

Customer Support Representative - French or Italian speaker645213040373781221

Customer Support Representative - French or Italian speaker

**Job Title** Customer Support Representative \- French or Italian speaker**Job Description Summary** Maintain and Improve Amadeus’ high\-quality customer support! Join our Hospitality department at Amadeus to develop a fulfilling and rewarding career at the intersection of Technology and Hospitality. We are known worldwide for the quality of our customer care, and we want you to help us contribute to our success in the years to come! Amadeus Hospitality’s award\-winning Customer Support team offers first\-line support to its global customer base in Hotels! **Your main responsibilities:** * Maintain excellent verbal and written customer support required by our global customers. * Provide effective and timely customer service, technical support, and follow\-up on customer requests. * Develop continuous improvement initiatives to enhance our high\-quality customer service by identifying problems and opportunities in our processes. * Lead cross\-department collaboration initiatives such as secondary investigations from other departments and escalations. **About the ideal candidate:** * Experience in Customer Support area. * Proactive problem solver who takes initiative to get things done. * You are a customer\-oriented problem solver who can overcome communication barriers and technical obstacles for our customers. * Adept at using new software tools such as Salesforce or Microsoft Office is beneficial. * Previous professional experience in travel agencies or airlines (nice to have). * Fluent in English. * Second language: French or Italian, one of them is mandatory. **What we can offer you:** * A complete rewards offer \- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. * A truly global DNA \- Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. * Great opportunities to learn \- Learning happens all the time and in many ways at Amadeus, through on\-the\-job training, formal learning activities, and day\-to\-day interactions with colleagues. * A caring environment \- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. * A flexible working model \- We want our employees to do their best work, wherever and however it works best for them. * A diverse and inclusive community \- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. * A Reliable Company \- Trust and reliability are fundamental values that drive our actions and shape long\-lasting relationships with our customers, partners, and employees. * A critical mission and purpose \- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. \#LI\-EMEA **Diversity \& Inclusion** Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Carrer de la Granada del Penedès, 4, Sarrià-Sant Gervasi, 08006 Barcelona, Spain

Negotiable Salary

Airport Customer Service Agent (19 hrs)643966725230091222

Airport Customer Service Agent (19 hrs)

**Hello! We are Volotea, the airline of small and mid\-sized cities in Europe.** We’re looking for an **Airport Customer Service Agent** for **Valencia Airport** — a dynamic, people\-oriented professional who enjoys working in a fast\-paced, multicultural environment. You’ll be part of the team ensuring our passengers enjoy a smooth and welcoming travel experience, from check\-in to boarding. **Take off with us! Your journey starts here.** **How will it be to work with us?** * Welcome and assist passengers during check\-in, boarding, and arrivals. * Handle reservations, ticketing, and related administrative tasks. * Coordinate with flight and ground teams to support on\-time operations. * Provide customer assistance with claims, baggage issues, or lost items. * Represent Volotea’s values with professionalism and a positive attitude. * * **Why join us?** **Culture:** a positive, supportive, and multicultural work environment where your contribution counts. **Impact:** be part of a fast\-growing airline and make every passenger’s journey memorable. ‍️ **Health \& Energy:** discounted gym memberships. **Diversity:** work alongside colleagues from across Europe. ️ **Travel Benefits:** fly worldwide with 100\+ airlines, paying only taxes for you and your family. **Free airport parking.** #### **Ready to join us?** #### **What will make you succeed in this position:** * **Previous experience** in administrative or customer service roles; experience in **airports or transport** environments is highly valued. * **Advanced Spanish and English** (additional languages are a plus). * Excellent **communication, organization, and teamwork** skills. * Able to work under pressure and manage time efficiently. * **Flexible availability** to work part\-time (**19 hours per week**) on **rotating shifts** from **Monday to Sunday**. * **Immediate availability** – the position starts **December 1st**. * A genuine **interest in aviation and customer experience**. Learn more about working at Volotea HQ VOLOTEA \| Jobs and Careers VOLOTEA \| Vuelos baratos, ofertas y billetes de avión a ciudades de toda Europa. **Listen to our Top Management introduce our culture at Volotea.** *Volotea is an equal opportunity employer that values diversity and inclusion and strives to recruit diverse candidates. Our goal is to continuously improve and sustain an inclusive culture by attracting, developing, and engaging the best talent in our industry.* **Data Privacy** *Please read our Data Privacy Policy* *here**.*

Pl. de l'Ajuntament, 1, Ciutat Vella, 46002 València, Valencia, Spain

Negotiable Salary

Customer Service Engineer643966725076511223

Customer Service Engineer

**Description:** ---------------- At Mercaconsult, a consultancy specialized in technical and industrial talent selection and development, we are collaborating with a leading company in the capital goods sector that wishes to incorporate a Customer Service Technician into their team. We are looking for a professional with a solid technical background, customer service vocation, and enthusiasm to become part of an international and dynamic environment. ***Position Mission*** Reporting to the Customer Service Manager, you will join the technical-commercial customer support team, tasked with providing global solutions and support through spare parts management, maintenance services, and technical interventions (upgrades). **Main Responsibilities** * Provide customer support, both reactively (upon customer request) and proactively (identifying improvements and upgrades that add value). * Manage spare parts and services, coordinating incidents with various internal departments. * Prepare quotations for spare parts, services, and maintenance contracts. * Monitor contracts and plan technical interventions. * Collaborate on technological improvement projects with multidisciplinary teams. **What we offer:** * Opportunity to join a leading company in its sector with international presence. * Collaborative, technical, and dynamic work environment that values initiative and continuous improvement. * Stable project with opportunities for professional growth. * Competitive conditions, aligned with the experience offered. **Requirements:** --------------- * Degree in Industrial Engineering or equivalent qualifications. * Minimum of 3 years of experience in industrial environments, preferably within capital goods companies. * Technical knowledge of mechanics and electronics of industrial machinery. * Strong communication skills and customer orientation. * Ability to work in teams and manage projects. * Fluent English is essential; French is highly desirable.

Carrer del Camí Reial, 49, 08184 Palau-solità i Plegamans, Barcelona, Spain

Negotiable Salary

Customer Service Support Agent with Italian643862247313951224

Customer Service Support Agent with Italian

remote type Hybrid locations Madrid Office \- Spain time type Full time posted on Posted Today job requisition id JR10628 About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax\-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. What you will do* Provide first line technical and administrative analysis and resolution to issues raised by our customers, and creating escalations to other departments when necessary * Maintain the incident tracking system through all the steps of the ticket life cycle, from the input of issue through to the resolution * Get to know the key customers in the regions you are mainly responsible for; maintain good connections with them by proactive and clear communication * Through experience, independently assign priorities to reported issues * Gain knowledge of the systems which the customers in your region use; do your part in documenting this knowledge and Customer Support procedures in our knowledge management platform * Manage and safeguard the confidentiality, performance, and availability of our business applications Who you are* You have strong customer service/support attitude, ideally experience in a similar Merchant and Technical Partners Support Agent role * You have strong skills in MS Office (especially MS Excel/Outlook) * You have basic IT knowledge beyond Office suits is an advantage, but a desire to continuously learn and apply new knowledge is a requirement * Experience in the Card Payment industry will be a strong asset * You are fluent in English and Italian, verbal and written (native level) Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel\-good connected commerce. We would love to hear from you – Apply now At Planet, we embrace a hybrid work model, with three days a week in the office. Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully. About Us Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain

Negotiable Salary

PERSONAL CALL-CENTRE643745680166411225

PERSONAL CALL-CENTRE

PERSONAL FOR CALL\-CENTER WITH FREE TRAINING. Type of position: Full-time Salary: 1\.200,00€\-1\.300,00€ per month Work location: Onsite employment

Cam. Cruz de Martos, 10, 04120 Almería, Spain

€ 1,200/month

CUSTOMER SERVICE (Automotive Sector)643627754540811226

CUSTOMER SERVICE (Automotive Sector)

Are you ready to reach your full potential with our support? We want to accompany you step by step through the process! We are a company committed to equal opportunities between women and men, promoting equality in all our positions. We trust our teams, promote their well-being and professional development opportunities, and we would love to have you on board! This time, the only requirements are: Empathy, Communication, and willingness to learn. Those joining us will have the opportunity to learn firsthand how a renowned company in the banking sector operates within its car leasing department. Here’s what we’d like to offer you: * Training from November 17 to 28, from 1:00 PM to 7:00 PM * 30-hour/week contract \- Work schedule: 1:00 PM \- 7:00 PM * Location: Av. de la Industria, 49, 28108 Alcobendas, Madrid * Salary: 1062€ brutos/mes * Start date: December 1 * Opportunity to continue training through an available course catalog. * Internal promotions and transfers. * Konecta Benefits Club (exclusive portal where you can save on purchases through offers and discounts carefully prepared for you) Join the leading Customer Experience services company! * Empathy * Communication * Results orientation

Av. de la Industria, 44, 28108 Alcobendas, Madrid, Spain

€ 1,062/month

CALL CENTER AGENT FOR CUSTOMER SERVICE643301469728011227

CALL CENTER AGENT FOR CUSTOMER SERVICE

Would you like to become part of a leading multinational company in the contact center industry? Do you have communication skills? We are looking for committed and motivated individuals to help revolutionize the future. Your mission will be to ensure that every customer has a positive experience, helping resolve their questions and offering solutions tailored to their needs. For this opportunity, the only requirements are: team spirit, empathy, strong communication and office software skills, motivation, and willingness to learn. We offer: * In-person training starting on 13/11/2025 and ending on 28/11/2025, from 09:00 to 16:00, Monday to Friday (Training will be paid at 10€/day after passing the trial period). * Contract start date: 01/12/2025. * Full-time schedule of 39 hours per week. * Working hours: 09:00 to 18:00 (split shift). * Work location: On-site at Av. de la Industria, 49, 28108 Alcobendas, Madrid. * Salary: 1381.33 gross/month. Additional employee benefits at Konecta: * Dynamic and positive work environment. * Konecta Benefits Club (exclusive portal where you can save money through special offers and discounts carefully selected for you). * Catalog of free online courses to continue your professional development. We are a company committed to equal opportunities between women and men, promoting equality in all our positions. Join us and help create an unconventional future! * Learning ability * Resilience * Active listening * Empathy * Communication * Problem-solving ability

Av. de la Industria, 44, 28108 Alcobendas, Madrid, Spain

€ 1,381/month

CASHIER AND CUSTOMER SERVICE STAFF642936971334421228

CASHIER AND CUSTOMER SERVICE STAFF

Are you passionate about the restaurant industry? Is the customer your top priority? If so, we want you to become part of the great **KFC** family. **Responsibilities** * Serve and process customer orders * Prepare delicious dishes following our high quality standards * Provide excellent service to our customers * Maintain optimal working conditions **What are we looking for?** * Professionals with experience who enjoy hospitality and are passionate about customer service. If this is you, we've been waiting for you! * Experience in the sector is valued, but if you don't have it, don't worry: we will train you! * Commitment and responsibility * Motivation to grow within our brand * Flexible availability * Positive energy * Customer orientation * Willingness to learn **What do we offer you?** * The opportunity to build a career within the brand. * The possibility to transfer to other companies within the Group. * Continuous and specialized training. * Discount program * Access to our language learning platform **KFC** AmRest is committed to ensuring equal opportunities for men and women in accessing the company, hiring, promotion, training, compensation, work-life and family balance, and occupational health.

C. la Mies, 9, 39600 Camargo, Cantabria, Spain

Negotiable Salary

Teleoperator Sant Cugat del Vallés (CHRISTMAS CAMPAIGN)642888877969951229

Teleoperator Sant Cugat del Vallés (CHRISTMAS CAMPAIGN)

**Important Call Center is looking for a teleoperator in Sant Cugat del Vallés to carry out the following functions:** **Functions:** \- Answer customer inquiries and suggestions by phone. \- Make calls to present products and services to loyal customers (NO COLD SALES). \- Sell products or services via telephone calls. **Requirements:** \- Enthusiastic, creative and dynamic person with strong communication skills. \- Previous experience as a teleoperator will be valued. \- Availability to work from Monday to Saturday. **We offer:** \- An open and dynamic work environment. \- Immediate incorporation. \- Salary: 9.10 euros/hour. \- Morning shifts: 9.30-14.30 or 9.30-15.30h; or afternoon shifts: 15-21h or 16-21h. \+ Saturdays. \- Contract of 30h or 35h Job type: Temporary contract Salary: 15,000.00€-17,000.00€ per month Experience: * Customer service: 1 year (Required) Job location: On-site

Carrer d'Elisenda Ribatallada, 14d, 08172 Sant Cugat del Vallès, Barcelona, Spain

€ 15,000-17,000/month

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