Receptionist

Description

At **Hoteles Poseidon**, we are seeking a **Receptionist** to join the **Hotel Poseidón Resort** You will become part of a **family-owned business with nearly 100 years of history**, operating several establishments across Spain, committed to service quality, customer care, and people's well-being. ### **️ Job Description** The selected candidate will be responsible for customer service and the operational management of the front desk, ensuring a positive guest experience from arrival to departure. Key responsibilities include: * Attending to and assisting guests during their stay. * Performing **check\-in and check\-out**. * Managing reservations, modifications, and telephone inquiries. * Providing information and advice regarding hotel services and the surrounding area. * Coordinating with other departments to ensure smooth daily operations. * Handling payments and invoicing. * Resolving incidents and addressing complaints. * Adhering to internal procedures and quality standards. ### **What We Are Looking For** * Prior experience as a **Receptionist** or in similar roles (hotel experience is preferred). * Education in Tourism, Hospitality, or related fields (preferred but not mandatory). * **Intermediate level of English** (knowledge of additional languages is a plus). * Proficiency with computer tools and hotel management systems. * Strong communication skills, customer orientation, and ability to work effectively in a team. * A responsible, organized individual with a positive attitude. ### **What We Offer** * **Salary range: approximately €1\.700 gross per month in 12 installments**, depending on experience and qualifications. * Opportunity to join a stable and growing company. * Positive working environment and collaborative teamwork. * Employment conditions in accordance with the **Hospitality Collective Agreement**. ### **Commitment to Sustainability** At Hoteles Poseidon, we strive to deliver a responsible experience—caring for both the environment and people. We advocate for sustainable and high-quality tourism. **Will you join our team?** *Hoteles Poseidon actively upholds the right to equal treatment and opportunities, respecting diversity in gender, disability, age, ethnic, cultural or racial origin, marital status, as well as gender identity and sexual orientation of all applicants. Furthermore, we foster an inclusive culture that recognizes and values diversity.*