At **Juniper Travel Technology**, we provide cutting-edge technological solutions for the travel industry (OTAs, DMCs, BedBanks, Airlines, Wholesalers, and Cruise Lines). Since 2003, we have enhanced the potential of over 550 companies across 50 countries in the Americas, Europe, the Middle East, Asia, and Africa. We employ more than 400 professionals specialized in technology and travel who support tourism businesses daily in accelerating their global expansion through our specialized tourism distribution technology solutions. We are currently seeking to hire a **JBE Trainer \& Documentation Specialist** for our **Palma de Mallorca** offices, within the Process \& Planning department and as part of the Academy \& Training team. We are looking for proactive individuals capable of adapting to new environments and possessing a positive attitude. The **main responsibilities** are: * Delivering in-person and online training sessions to clients and internal teams. * Traveling globally to deliver in-person training to clients, when required. * Conducting training sessions outside regular working hours (e.g., across different time zones) according to project needs. * Designing and updating educational materials: manuals, guides, videos, presentations, etc. * Managing and enhancing the internal learning platform. * Participating in the design of training programs and content. * Processing and tracking training-related inquiries or incidents. * Drafting, editing, translating, and maintaining JBE documentation as well as corporate documentation. Supporting English/Spanish/English translations. **REQUIREMENTS** * Experience in teaching or training, or enthusiasm for sharing knowledge. * Strong oral and written communication skills. * Ability to adapt to diverse audiences and cultural contexts. * Proactive, organized, and customer-oriented mindset. * Capacity to collaborate effectively in teams and manage multiple tasks simultaneously. * Creativity and attention to detail. * Positive attitude. The following will be considered advantageous: * Advanced knowledge of the JBE. * Proficiency in languages other than English and Spanish. **BENEFITS** Because we want your **experience** at Juniper to be as comprehensive and enriching as possible, you will enjoy: * A continuous **training plan**, tailored to your role and oriented toward **professional growth** within the company. * **Team building** activities (padel, yoga, football, etc.) and an excellent team atmosphere. * Free English classes and access to **continuous training**. * A **healthy and fresh menu**, prepared by our chef and kitchen assistant. * On-site **physiotherapy** services. * An on-site **gym** available at a reduced rate. * Professional **coaching** services to support your personal and professional development. * A hybrid **remote work** model (50%) and flexible working hours to better balance work and personal life.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
