Host/Hostess

Description

Job Summary: Greet and guide guests, ensure proper table and place setting arrangements, maintain cleanliness, and guarantee guest satisfaction in a luxury environment. Key Highlights: 1. Be part of a global team and become your best self. 2. A connected, can-do spirit is at our core. 3. Redefine luxury standards worldwide. **Additional Information** **Job Number**26036746 **Job Category**Food and Beverage & Culinary **Location**W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain, 7840 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **ABOUT THE PROPERTY** The luxurious beachfront W Ibiza stands stylishly on the palm-fringed sandy shore of Santa Eulalia. Located on the island’s east coast—just a 20-minute drive from Ibiza Town—it is the island’s third-largest municipality and offers a unique blend of relaxed island living and cosmopolitan energy. As one of Ibiza’s most luxurious hotels, it is an exclusive boho-chic seaside property with distinctive design inspired by the island’s essence and hippie heritage. Conceived to channel energy toward the horizon, the Mediterranean spirit is reflected in each of its 154 rooms and suites. Culinary excellence takes center stage with Yellow Fish restaurant showcasing the finest local flavors, and STEPS serving award-winning gourmet pizzas. Iconic dining venues such as W Lounge and Wet Deck further elevate the culinary experience with an international cuisine selection. The hotel features two spacious, bright meeting rooms, as well as wellness facilities including Away® Spa, the FIT® fitness center, and GLOW—a private, adults-only rooftop pool offering 360-degree panoramic views. To enhance the guest experience, the Whatever/Whenever® service ensures every request is fulfilled with impeccable efficiency. **ABOUT THE BRAND** W Hotels’ mission is to Ignite Curiosity and Expand Worlds. We are a place to experience life. We are here to open doors—and minds. We are constantly inspired by new people and new experiences. A connected, can-do spirit is at our core and has made us renowned for redefining luxury standards worldwide. Whatever/Whenever is our service culture and philosophy that brings our guests’ passions to life. If you’re original, innovative, and always looking toward what’s possible in the future, you’re welcome at W Hotels. By joining W Hotels, you become part of Marriott International’s portfolio of brands. You’ll be where you can do your best work, begin fulfilling your purpose, belong to an incredible global team, and become your best self. **ABOUT THE JOB** Greet guests and determine group size. Seat guests at clean, available tables—pulling out chairs, placing clean and updated menus in front of each guest, etc. Guide guests through dining areas and provide assistance as needed. Move and arrange tables, chairs, and place settings, and organize seating layouts for groups with special requirements. Ensure appropriate place settings and that each guest receives a napkin, clean cutlery, and any other standard place-setting items. Check menus to confirm they are up-to-date, clean, complete, and wrinkle-free. Maintain cleanliness of work areas throughout the day via consistent cleaning procedures. Monitor seat availability, service, safety, and guest well-being in dining areas. Comply with all company safety policies and procedures; report accidents, injuries, and unsafe working conditions to management; and complete required safety training and certifications. Ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company assets. Greet and acknowledge all guests according to company standards. Communicate with others using clear, professional language and answer phones following proper protocol. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; and listen to and appropriately respond to concerns raised by fellow employees. Ensure quality expectations and standards are met. Stand, sit, or walk for extended periods. Move, lift, carry, push, pull, and position objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. **PREFERRED QUALIFICATIONS** Education: High school diploma or equivalent General Educational Development (GED) certificate. Related Work Experience: No related work experience required; prior experience in food and beverage environments is preferred. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite fusion of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* W Hotels’ mission is to ignite curiosity and expand worlds. We are a place to enjoy life. We are here to open doors—and minds. We are constantly inspired by new faces and new experiences. Our core is a harmonious, can-do spirit that has made us famous for redefining luxury standards worldwide. The Whatever/Whenever service is our culture and service philosophy that brings guests’ passions to life. If you’re original, innovative, and always looking toward the possibilities the future holds, you’re welcome at W Hotels. By joining W Hotels, you join Marriott International’s portfolio of brands. **You’ll be** where you can do your best work, **you’ll begin** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** your best self.