Description
**Customer Service Agent – Social and Healthcare Sector**
VitalServit, a company specialized in home care services and currently experiencing rapid growth, is seeking an experienced professional to assume the role of **Customer Service Agent** in Madrid.
**What will your responsibilities be?**
* Respond to and manage customer and user inquiries
* Handle incidents and service requests
* Keep CRM information up to date
* Answer incoming calls
* Support service management
**What profile are we looking for?**
* Prior experience of 1\-2 years, preferably in customer service and within the Social and Healthcare sector
* Relevant education in Social Work, Social Integration, or related fields is highly valued.
* A professional profile oriented toward customers with effective communication skills
**What do we offer?**
* Permanent employment contract
* Afternoon working hours (end time: 8:00 PM)
* Immediate start
We offer a dynamic and challenging work environment.
Join our team and become a key piece of our success!
Salary: Up to €1\.600,00 per month
Work location: On-site employment