




**Additional Information** **Job Number**25198400 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort:** an oasis of tranquility where the sea, land, and lush subtropical gardens merge with architecture inspired by Arab design. With 462 rooms and suites spread across the vibrant “Citadel” and the exclusive “Retreat,” the resort offers spectacular views and unique experiences, alongside award-winning cuisine, multiple swimming pools, a 2,500 m² Spa & Fitness Center, and Europe’s largest Ritz Kids program. **JOIN OUR TEAM!** **…as a Bellhop / Door Attendant at The Ritz-Carlton Abama Resort in Tenerife.** **Who are we looking for…?** Are you naturally welcoming, service-oriented, and passionate about creating memorable arrivals and departures? As a Bellhop / Door Attendant, you will be the first and last impression our guests have of the resort. Your warm presence, attention to detail, and genuine care will set the tone for an exceptional stay. If you take pride in delivering attentive assistance, anticipating needs, and embodying the spirit of luxury hospitality, we’d love to meet you! **Your responsibilities will include…** * Deliver a warm, personalized welcome to each guest upon arrival and a courteous farewell upon departure. * Assist guests with luggage, transportation, and orientation within the resort. * Maintain a constant presence at the entrance, ensuring smooth vehicle and guest flow. * Support Front Office and Guest Relations to guarantee flawless arrival and departure experiences. * Anticipate guest needs and provide attentive assistance aligned with The Ritz-Carlton Gold Standards. * Ensure the entrance, vehicle area, and lobby are always immaculate, safe, and welcoming. * Respond to guest inquiries with courtesy, accuracy, and professionalism. * Coordinate with Valet Parking services as needed. * Manage luggage tagging, storage, and delivery with exceptional attention to detail. * Maintain high standards of personal appearance, posture, and communication. **What we’re looking for…** * A warm, helpful, guest-focused personality. * Excellent communication and interpersonal skills. * Experience in Guest Services, Bell Desk, Door Attendant, or similar customer-facing roles in hospitality (highly valued). * Ability to safely lift and carry luggage. * Fluency in Spanish and English; additional languages—especially German—are a strong advantage. * Outstanding presence, professionalism, and proactive attitude. * Valid work permit for Spain. **How we inspire you…** * Competitive above-market salary and flexible compensation. * “Explore Rate” travel benefits at over 9,500 Marriott hotels worldwide, extendable to family, spouse, and parents. * 20% discount on food & beverage globally and 50% discount on resort culinary offerings. * Up to 75% discount on flights for residents of Tenerife traveling to mainland Spain. * Corporate benefits program offering discounts on leisure and travel. * A special birthday surprise. * A complimentary stay at the resort after your first year of service. * Thirteenth and fourteenth-month salaries. * Continuous development through our own corporate university. * Professional growth opportunities within an international company. * Complimentary meals at the staff restaurant. * Uniform and laundry service provided. * Internal events, celebrations, and team-building activities. * Participation in social responsibility programs. * Comprehensive corporate medical coverage. *(All benefits and bonus programs are subject to internal policies and applicable tax regulations. There is no legal entitlement to benefit programs, and offerings may be adjusted by the employer at any time.)* **Interested?** Apply via MarriottCareers with your complete documentation. **Marriott International is an equal opportunity employer**, committed to a diverse and inclusive workforce. At The Ritz-Carlton, our Ladies and Gentlemen create memorable experiences guided by our Gold Standards. Join a team where excellence, creativity, and authentic care are part of everyday life. At more than 100 award-winning properties around the world, **The Ritz-Carlton’s Ladies and Gentlemen create such exceptional experiences that long after a guest visits us, the experience remains with them.** **Each day, we set the standard for unique and special luxury service**, and we take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz-Carlton’s “Gold Standards” are delivered with grace and consideration every day. These standards form the foundation of The Ritz-Carlton and guide us to become better each day. Thanks to this culture, The Ritz-Carlton has earned a global reputation as a leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, including our Employee Promise, Credo, and Service Values. **Our promise to you:** you’ll have the opportunity to feel proud of the work you do and the people you work with. By joining The Ritz-Carlton, you join a portfolio of brands under Marriott International. **Be part of a place where you can do your best work, find your purpose, belong to an incredible global team, and become the best version of yourself.** With more than 100 award-winning hotels worldwide, The Ritz-Carlton’s Ladies and Gentlemen create such exceptional experiences that guests remember them long after they’ve departed. We aim to attract the world’s top hospitality professionals to create lasting memories, believing that everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standards for exceptional and special luxury service worldwide and take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz-Carlton’s “Gold Standards” are upheld with kindness and attention every day. The Gold Standards are the foundation of The Ritz-Carlton—guiding us to make each day better than the last. Thanks to this foundation and our belief that our culture drives success, The Ritz-Carlton has earned its reputation as a global leader in luxury hospitality. As part of the team, you’ll learn and practice the Gold Standards—including the Employee Promise, Credo, and Service Values. Additionally, we promise to offer you the opportunity to take pride in the work you do and in your team. By joining The Ritz-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll begin** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** your best self.


