Description
DESCRIPTION
From **Icfide People & Talent Experts**, we are seeking a Horizontal Property Assistant who will support the property manager and management team in the daily administration of owners' communities, ensuring agile, approachable, and efficient service to both owners and suppliers.
**Main responsibilities:**
* Answering phone calls and providing in-person assistance to owners, community presidents, and suppliers.
* Managing and tracking incidents, malfunctions, and community requests.
* Coordinating with suppliers to request and compare budgets.
* Monitoring contracted works, repairs, and services.
* Preparing and managing documentation related to owners' communities.
* Supporting the convening, preparation, and follow-up of owners' meetings.
* Drafting and sending communications, circulars, and notices to owners.
* Managing and archiving physical and digital documentation.
* Updating owner, supplier, and community data in the management software (CISI).
* Performing administrative tasks and providing general support to the property manager.
* Addressing and resolving basic owner inquiries, referring matters requiring specific handling to the appropriate responsible person.
* Collaborating on improving and organizing internal processes within the Horizontal Property department.
**Conditions:**
* Indefinite-term full-time contract.
* Working hours: Monday to Thursday, 9 a.m.\-2 p.m. and 3 p.m.\-6 p.m.; Friday, 9 a.m.\-3 p.m.; intensive schedule in August.
* Remuneration: between €25,000 and €35,000 gross per year, depending on candidate experience and profile.
REQUIREMENTS
* We seek an organized, solution-oriented individual capable of managing multiple tasks simultaneously.
* Strong communication skills, customer orientation, and ability to work effectively in a team.
* **Especially valued:**
* Prior experience in property management or similar administrative roles.
* Knowledge of the Horizontal Property sector.
* Experience using community management software.
* Proficiency in office tools.
* Organizational, planning, and monitoring capabilities.
* Proactive attitude, responsibility, and service orientation.
* Strong communication and interpersonal skills with customers.