Description
At **Telfy**, we are looking to hire an **IT and Network Support Technician**.
You will collaborate with us on maintaining our internal network and provide technical support to our customers to resolve any incidents that may arise. Therefore, we seek an analytical, proactive individual with technical knowledge and experience in networking and IT to join our great team.
***RESPONSIBILITIES:***
* Providing assistance to customers for resolving technical queries or incidents.
* Maintenance and configuration of equipment such as switches, routers, and access points.
* Monitoring, analysis, and diagnosis of network incidents related to FTTH and WiMAX.
* Installation and maintenance of computer software and hardware.
***Requirements***
* Higher Vocational Training (FP) in Network Systems Administration or Higher Vocational Training (FP) in Telecommunications and Informatics Systems.
* Minimum experience: At least 1 year.
KNOWLEDGE:
* Proficiency in network traffic management tools and network analyzers.
* Proficiency in Windows and Linux operating systems.
* Knowledge of Artificial Intelligence, Big Data, etc. is a plus.
* Intermediate level of English.
COMPETENCIES:
* Responsibility
* Initiative and proactivity.
* Teamwork
* Experience working under defined deadlines
* Familiarity with Artificial Intelligence is a plus
WORK SCHEDULE:
* Full-time
* Rotating intensive shifts
WORKPLACE:
* Catral
Job Type: Full-time, Permanent
Benefits:
* Christmas basket
* Company events