Customer Service

Description

**Description:** ---------------- **About Us** **Join the Juan XXIII Foundation and be part of social change** For 60 years, the Juan XXIII Foundation has been promoting the socio-labor inclusion of people in situations of vulnerability. Here, your work makes a real impact: you will become part of a purpose-driven project within a professional, human, and flexible environment offering stability, development opportunities, work-life balance, and a close, cheerful, and collaborative atmosphere. Over 900 people work with passion, innovation, and social commitment; now you can join us and grow together! We are currently seeking a Customer Service representative for our Special Employment Center who wishes to join this initiative. **Your Mission** Carry out and support administrative procedures and operations within your area of responsibility. **Your Responsibilities** * Customer service management * E-commerce management * Incident management * Preparation of quotations * Order management * Procurement management * Order dispatch and goods receipt documentation * Contact with suppliers * Data entry into the ERP system * Other duties arising from the position **What We Offer** * Temporary contract covering a long-term medical leave, with potential for subsequent permanent employment * Full-time schedule: Monday to Thursday, 08:00 or 09:00–17:00 or 18:00; Friday, 08:00–15:00 * Flexiwork option available after 6 months: 6 days per month working from your usual residence + Well-being Plan * Location: Vicálvaro * Salary: 18,000 euros gross per year, paid in 14 installments **Requirements:** --------------- * Disability certificate (recognized at least at 33%) is highly valued * Minimum academic qualification: Vocational Training Level 1 (FPI) * Minimum 1 year of experience working with suppliers * Minimum 1 year of customer service experience * Proficiency in Microsoft Office suite * Knowledge of SALESFORCE and SAGE is desirable If you meet these requirements and wish to join our team, apply now!