Description
Job Summary:
We are seeking an organized and solution-oriented individual to provide support in order management, customer service, and internal coordination within the Back Office department of an industrial company.
Key Responsibilities:
1. Back Office Support in the Industrial Sector
2. Order Management and Customer Service
3. Internal Coordination and Incident Resolution
The candidate will join the Back Office team of an industrial company. The primary role will involve supporting order management, customer service, and coordination across various internal departments. We are looking for someone who is organized, proactive, service-oriented, and able to thrive in a dynamic environment.
Daily responsibilities include managing and tracking orders through the system, handling customer inquiries via phone and email, resolving incidents, providing administrative support, and updating data. Coordination with departments such as logistics or sales will also be required.
Prior experience in order management, customer service, or administration is required. Proficiency in Excel and familiarity with ERP or CRM systems are mandatory. Experience in logistics or industrial environments, as well as English language skills, are considered advantageous. A temporary contract is offered, with working hours from 08:00 to 17:00 and an intensive summer schedule. The position is located in Nuevos Ministerios, Madrid, with a salary of EUR 13 gross per hour.