Description
Are you passionate about customer service? Delgado is seeking a **Telesales Representative** with strong communication skills, results orientation, and a clear commercial vocation.
**Delgado Selección** is a leading company in the gourmet sector, specializing in the production, distribution, and marketing of premium food and beverage products. With over 50 years of experience, we work to deliver the finest product selection to customers across Spain and international markets.
**We offer**
* Permanent contract.
* Working hours: Monday to Friday, 9:00–17:30/18:00.
* Integration into a solid team with a positive working atmosphere.
* Annual gross salary between €18,000 and €20,000, paid in 14 installments.
* Discount on the products we distribute.
**Responsibilities**
* Making and receiving calls for commercial client management.
* Taking orders and tracking them until successful delivery.
* Developing and retaining the assigned customer portfolio.
* Identifying sales opportunities: promotions, new products, campaigns, etc.
* Advising customers on the company’s product portfolio.
* Acquiring new customers and reactivating inactive ones.
* Resolving incidents and addressing inquiries.
* Recording commercial activity in CRM and databases.
**Requirements**
* Prior experience in telesales, call centers, or telephone customer service.
* Experience in the food, beverage, or HoReCa sector is valued.
* Commercial skills: communication, negotiation, and closing sales.
* Results orientation and commitment to achieving targets.
* Proficiency in IT tools and CRM systems.
* Ability to organize and track customers.
* Excellent verbal communication and active listening skills.
* Proactivity and dynamism.
Salary: €18,000.00–€20,000.00 per year
Work location: On-site position