T&T PROJECT MANAGER

Description

DESCRIPTION Rn GP DIGITAL We are looking for a candidate for a public sector client **T\&T PROJECT MANAGER IT** --------------------------- T\&T Project Manager (**Transition and Transformation Project Manager**, in English) **Manage critical IT services**, lead multidisciplinary teams, and serve as the primary point of contact for the client. A particularly challenging role aimed at professionals with experience in **IT services, ITIL, and public administration environments**, where rigor, traceability, and communication skills make the difference. **Conditions** --------------- * Contract: **Indefinite** * Work location: **Spain** \>\> possible client visits * Work mode: **REMOTE** * Working hours: To be agreed upon * Salary: Based on relevant experience **Your responsibilities** ------------- * **Lead the management and evolution of a critical application portfolio.** * Prioritize the backlog and coordinate resources to ensure adherence to roadmaps. * Manage ANS/SLAs by applying **ITIL best practices for Incidents, Problems, and Changes.** * Identify and anticipate potential bottlenecks in ticket resolution. * Act as the primary technical-operational liaison with the client. * Participate in steering committees, presenting metrics, progress updates, and service status. * Manage **regulatory requirements, critical incidents, and urgent needs.** * Ensure full traceability across requirements, development, testing, and production. * Work with **Jira and HP ALM** to ensure proper lifecycle tracking. * Prepare reporting, dashboards, and progress reports. * Maintain up-to-date technical documentation aligned with security and quality standards. * Coordinate multidisciplinary teams and maintain focus on service objectives. REQUIREMENTS **Mandatory** ------------------ * **3\-5 years of experience** leading IT projects or services. * Experience in **IT service management**. * Prior experience in **public administration** is highly valued. * **MECES 3 qualification.** * Proficiency in **Jira and HP ALM**. * Practical knowledge of **ITIL**, including Incident, Problem, and Change Management. * Ability to communicate effectively with both technical and administrative stakeholders. * Experience managing multidisciplinary teams. * High level of documentation rigor and orientation toward traceability. * Ability to manage priorities, expectations, and critical situations. * **ENGLISH** minimum level B2 **Desirable** ------------ * Experience in IT services related to contracts with public administration. * Experience in environments subject to audits and compliance requirements. * Experience in managing ANS/SLAs and monitoring KPIs. * Knowledge of development, testing, and deployment processes. * Experience collaborating with Architecture, DevOps, and Development teams. About us ... **Grupo Digital** **** We are an IT consultancy firm with a team of over 150 technology professionals, offering stable projects with leading national and international clients, developing solutions in application development, systems architecture, Artificial Intelligence, Cloud, Cybersecurity, Big Data, etc. Further information is available on our website: **www.grupodigital.eu**