Description
Job Summary:
We are seeking a Commercial Manager for a financial institution with a distinctive banking model, focused on customer service, financial advisory, product sales, and operational management.
Key Highlights:
1. Proximity banking model: close, transparent, and sustainable
2. An exciting team-based project focused on economic and social development
3. Comprehensive financial advisory services and support for local economies
Would you like to work for a financial institution with a **distinctive banking model**: proximity-oriented, close, transparent, and sustainable? If so, we offer you an exciting opportunity to join a team dedicated to contributing to the economic and social development of families and businesses in our region, delivering comprehensive financial advisory services, promoting financial inclusion, and boosting local economies.
At Caja Rural de Salamanca, we believe our greatest asset is the People who make up our team. To strengthen it, we seek individuals like you to fill the position of **Commercial Manager** **in the province of Salamanca.**
**What will be your mission?**
You will focus on customer service and commercial activities, ensuring achievement of business objectives and quality standards aligned with those of the Bank, reporting to the branch manager or deputy manager.
Your main responsibilities, among others, will include:
* Delivering excellent, personalized customer service, increasing customer engagement and anticipating their current and future needs.
* Providing financial advisory and selling products and services, oriented toward achieving business results and objectives, retaining existing customers and acquiring new ones.
* Managing documentation and handling routine customer operations at the branch across all marketed products and services, performing daily branch administrative tasks as required.
* Supporting other duties assigned by the branch or the institution.
**What do we offer?**
**Work-Life Balance:** ️
* Working hours: Monday to Friday, 8:00–15:00. On Thursdays, a 3-hour afternoon shift from November 1 to March 31. Annual working hours: 1,700.
* 23 vacation days + 2 personal days: ️
**Professional Development:**
* Training and upskilling programs
* Opportunities for professional growth
* Participation in events and conferences
**Compensation and Benefits:**
* Annual variable compensation linked to goal achievement and annual performance
* Participation in the employer-sponsored pension plan for permanent staff
* Life and accident insurance️️
* DKV health insurance
* Access to preferential financial terms
* Educational grants for employees’ children and for permanent staff
* Flexible Compensation System: childcare vouchers, medical insurance, and training allowances
*At Caja Rural de Salamanca, we aim to remain an engine of economic growth for people. If you share our passion for proximity, sustainability, diversity, and commitment to our members and customers, we’re waiting for you!*
* University degree in Economics, Business Administration and Management (ADE), Law, or SMEs, or equivalent; or Higher Vocational Training in Administration and Finance or equivalent.
* Commercial vocation, strong communication skills, customer orientation, and teamwork ability.
* Prior experience in the sector is desirable.
* Geographic availability to work in **any branch within the province of Salamanca.**