F&B Team Leader

Description

**Summary** ----------- Can you imagine working in a hotel where Madrilenian culture becomes a unique experience for guests? Who are we? Welcome to Hyatt Centric Gran Vía Madrid, the most adventurous urban 5\* hotel in the heart of Madrid. Here, we live our purpose: “We care for people so they can be their best”. This means we care for you so you can grow, learn, and give your best every day—because at Hyatt Centric Gran Vía Madrid, people are at the center of everything we do. We believe in the power of belonging and in building a caring culture where every talent feels part of a family. Moreover, Hyatt has been named to the Fortune 100 Best Companies to Work For list for over 10 years—a reflection of our commitment to inclusion, well-being, and talent development. Your mission: We are seeking an F\&B Team Leader to join our team. Unleash your explorer side and help our guests enjoy the most authentic Madrid. What will you do daily with us? * Deliver exceptional guest service, ensuring guests’ needs are met and they enjoy a pleasant experience. * Coordinate and supervise food and beverage inventory, including receiving, storage, and stock control. * Manage departmental procurement by placing orders, overseeing goods receipt, and ensuring proper storage conditions. * Supervise daily POS cash reconciliation and reporting for the restaurant, and submit reports to Reception for verification. * Lead, supervise, and plan activities for your team members. Train the team on operational procedures, guest service, and quality standards. * Place orders for products required to support service operations. * Assist the supervisor in staff allocation across outlets, ensuring efficient distribution based on workload, schedules, and operational needs. * Conduct grooming (personal appearance) checks for the team to ensure compliance with hotel standards. **Qualifications** ------------------ What would we like you to bring? * Prior experience in a similar role within a 5\* hotel. * Previous experience leading and managing teams. * Proactivity, attention to detail, and ability to work under pressure. * Advanced English proficiency. And what can we offer you? We are proud to care for our team—and therefore offer benefits that truly make a difference. * Your development is our priority; thus, we provide continuous training programs and mobility opportunities—both internal, national, and international. * Enjoy complimentary stays at our hotels worldwide and experience Hyatt firsthand. * Because inclusion and respect are core to our identity, we proudly foster a workplace where diversity is not only respected but celebrated. We believe in equal opportunity and equity as foundational pillars of our culture. * Twice a year, we gather with our talents to celebrate having the best team. * Through our Hystar program, the team votes each semester for the Star Talent who inspires colleagues. * Because well-being is one of our core values, we support you through Wellhub, physiotherapy, psychological support, and more. * You’ll enjoy a competitive benefits package designed to support and recognize all you contribute—including exclusive discounts at our outlets and select nearby businesses. * We strive to support work-life integration for our employees, promoting initiatives that enable a genuine balance between professional life and personal well-being. We welcome you: We know many people only apply when they meet all job requirements. If you feel inspired to advance your career—go ahead and apply! We’d love to consider your experience and explore how you could help us make Hyatt even better! We are an equal opportunity employer. We do not discriminate on the basis of race, gender, sexual orientation, religion, disability, or any other protected characteristic. In line with Hyatt’s values, we place people at the center of everything we do, value diversity, and foster an inclusive environment where everyone can grow, contribute their talent, and feel respected. \#CareConnectsUs \#Hyattcareers \#WorkatHyatt