Description
### **Elite Challenge: Lead Evolution and Impact in .NET / Azure Ecosystems**
**Location/Work Mode:** Madrid, Spain (100% On-site — Offices at Paseo de la Castellana) **Language:** Spanish and Advanced English (C1).
### **Your Role and Mission in the Company**
At **Initium Software**, we are not a traditional consultancy; we are strategic partners who believe in real-world impact through technology. We connect top technical talent with the most challenging and innovative projects in the market.
As a **Senior Support Lead (.NET / Azure)**, you will become the primary technical authority and driving force ensuring stability, optimization, and evolution of our client’s (Bank Julius Baer) critical .NET-based application portfolio hosted on Azure. If you seek an environment where your analytical and technical problem-solving skills not only maintain systems but also transform operational quality and guide fellow engineers, this is your place.
### **Your Mission (Your Challenges and Responsibilities)**
* **Technical Authority (L3):** Serve as the definitive senior escalation point for resolving complex incidents, root cause analysis, and performance degradation in .NET, ASP.NET Core, and Razor Pages applications.
* **Code Evolution:** Review, refactor, and deliver code fixes alongside minor enhancements aligned with agreed change capacity.
* **Platform Guardian:** Proactively manage and monitor cloud infrastructure: Azure App Services, Azure SQL Server, Cosmos DB, and Azure DevOps pipelines.
* **Quality and Deployment Culture:** Lead and act as the quality gatekeeper (*gatekeeper*) for all deployments via thorough code reviews, test validation, and release sign-off.
* **Mentorship and Knowledge Transfer:** Train and guide the support analyst team on best practices in .NET development and incident management to elevate overall technical proficiency.
* **Security and Remediation:** Collaborate closely with architects and security teams to mitigate vulnerabilities under strict time-bound agreements based on severity.
### **What We Look for in You? (Your Arsenal)**
**Mandatory:**
* **Proven Track Record:** Over 10 years of hands-on experience in development, maintenance, and L3 technical support within .NET / C# ecosystems.
* **Technical Mastery:** Deep experience with .NET Core, ASP.NET, REST API development, and support for applications built on legacy frameworks.
* **Cloud Ecosystem (Azure):** Robust experience managing App Services, Azure SQL, Cosmos DB, Azure Monitor, and automation tools in Azure DevOps.
* **BI & Data:** High proficiency in reporting technologies such as SSRS, Power BI, and advanced T-SQL query optimization.
* **Languages:** Absolute fluency and professional working capability in both **Spanish** and **Advanced English (C1)**.
* Experience in regulated financial environments (banking).
* Practical knowledge or hands-on experience with containerization (Docker, Kubernetes).
* Official Azure certifications (Developer / Administrator) or ITIL 4 Foundation.
### **How Will We Measure Your Impact?**
* **Operational Excellence:** Maintain P2/P3 incident resolution within SLA at ≥97%.
* **Definitive Solutions:** Keep 30-day incident recurrence rate below 5%.
* **Zero Defects:** Ensure 100% code review coverage for every change request and maintain SonarQube quality gate pass rate ≥95%.
* **Knowledge Management:** Create entries in the Known Error Database (KEDB) within the first 24 hours after problem identification.
### **Benefits**
### **What Do We Offer You?**
* **Compensation:** Competitive fixed salary aligned with your expert-level experience.
* **Work Mode:** On-site at corporate offices in Madrid, interacting directly with high-performing global teams.
* **Exceptional Culture:** An environment rooted in autonomy, collaboration, and dynamism — far from bureaucratic monotony.
* A genuine engineering space where your initiative is valued, your impact on mission-critical systems is recognized, and your continuous growth is actively championed.
"At Initium, we don’t just build technology — we create an environment where people can evolve, deliver value, and leave their mark."
**Are you ready for your next big career step?** If you’re looking for a place where your code and decisions make a real impact, we want to meet you!
**Apply now and let’s talk.**