Description
Do you have experience as a **customer service teleoperator**?
If so, we are looking for YOU!!!
**RESPONSIBILITIES**:
\-Outbound and inbound calls, plus BackOffice tasks for heating, ventilation, and air conditioning (HVAC) systems.
\-Multichannel customer support (phone, email, chat, etc.).
\-Consultative advice and sales where applicable.
**WHAT WE OFFER**:
\-Permanent employment contract directly with the company.
\-5-day training program (from 27 to 31 July, 9:00–15:00), included within the contract.
\-30-hour weekly working schedule in rotating or fixed afternoon shifts (no fixed morning shifts), Monday to Friday 9:00–21:00 and Saturdays and Sundays 9:00–18:00.
\-Salary according to the collective agreement for Specialist Teleoperator category \+ UNCAPPED COMMISSIONS.
\-On-site work near Suanzes metro station.
**REQUIREMENTS:**
\-Proven experience in telephone customer service (experience in heating systems or related fields is valued).
\-Computer literacy and experience in multichannel management.
\-Strong communication skills.
\-Excellent telephone etiquette.
\-Interpersonal skills.
Job type: Part-time
Salary: €1,050.00–€1,200.00 per month
Benefits:
* Option for a permanent contract
Work location: On-site employment