Sales Intern & Closer

Description

Job Summary: We are seeking a proactive and organized Sales Intern & Closer to support lead management, customer follow-up, and reservation closing at a company specializing in interior decoration and apartment management. Key Highlights: 1. Commercial support and lead follow-up to close reservations. 2. Experience in a dynamic, international, and growing environment. 3. Practical training in sales and operations. **Internship Offer — Sales Intern \& Closer** Madrid \| On-site \+ mobility within Madrid Mandatory internship agreement required Paid internship, negotiable Working hours: negotiable, ideally 35 hours per week. Minimum duration: 3 months. **About Miss Toctoc** Miss Toctoc is a boutique firm specializing in the interior decoration and end-to-end management of apartments for international students and professionals in Madrid. We transform apartments into move-in-ready homes, combining functionality, aesthetics, and an exceptionally curated customer experience. We manage apartments comprehensively: marketing, customer service, operations, interior decoration, and guest experience. We operate with high standards of rigor, attention to detail, and organization, within a dynamic, international, and rapidly expanding environment. Currently, we are restructuring and digitizing our entire business using tools such as ClickUp, Zoho, and Periskope to scale operations and deliver a premium experience to both property owners and tenants. We seek a commercially oriented individual with a “closer” mindset—someone eager to learn how a real business operates from the inside and grow professionally in sales, customer service, and commercial operations. **Position: Sales Intern \& Closer** We seek a proactive, organized, and communicative individual capable of supporting our sales team in lead management, customer follow-up, and reservation closing. We do not seek merely a “friendly” person: we seek someone with commercial energy, agility, autonomy, and the ability to build trust with demanding international clients—and who thrives in teamwork. **Main Responsibilities** **Commercial Support and Lead Follow-up** * Management and follow-up of incoming leads. * Contacting potential customers via WhatsApp, phone, and email. * Conducting commercial follow-up and lead re-engagement. * Assisting in closing reservations and rentals. * Promptly and professionally addressing customer inquiries. * Updating customer and opportunity information in Zoho CRM. **Property Viewings and Commercial Operational Support** * Supporting apartment viewings. * Coordinating availability with operations. * Sending commercial information and apartment listings. * Tracking contracts and documentation. **Organization and Tools** * Maintaining up-to-date CRM and sales pipelines. * Supporting task organization in ClickUp. * Using digital tools for internal tracking and communication. * Participating in improving commercial processes. **Tools Used** * Idealista * Periskope * Zoho CRM * ClickUp * Google Workspace * WhatsApp Business **Candidate Profile** **Mandatory Requirements** * Internship agreement with a university or school. * Fluent Spanish. * Good command of English. * Strong oral and written communication skills. * Commercial profile and customer orientation. * Organized and responsive individual. * Ability to communicate effectively with customers and build trust. * Adaptability to a fast-paced and demanding environment. **Highly Valued** * Prior experience in sales, customer service, hospitality, or real estate. * Interest in sales, real estate, hospitality, or customer experience. * French or other languages. * Basic knowledge of CRM or digital tools. * Driver’s license * Personal vehicle (car or motorcycle) **Key Competencies** * Professional communication * Organization * Sales follow-up * Problem solving * Attention to detail * Autonomy * Service-oriented mindset * Execution speed * Prioritization ability **What We Offer** * Real, hands-on training in sales and operations. * Direct experience within a growing company. * A dynamic, international, and highly operational environment. * Close interaction with leadership and exposure to the company’s overall business vision. * Potential for future career progression based on performance. * Remuneration (negotiable) Benefits: * Company laptop * Transportation allowance Work Location: On-site employment