Administrative Customer Service Representative

Description

Position Summary: Vitobest seeks an organized, resourceful individual with management capabilities to lead customer service and daily administrative tasks, ensuring efficient and close client attention. Key Responsibilities: 1. Lead customer service and daily administrative management. 2. Handle incidents, coordinate orders, and provide close customer support. 3. Be part of a proactive and organized team. At Vitobest, we are looking to hire an organized, solution-oriented individual with management skills to lead customer service and day-to-day administrative operations. We aim to recruit a proactive person capable of handling incidents, coordinating orders, and delivering agile, efficient, and personalized customer support. **What will you do on a daily basis?** * Respond to and manage customer inquiries. * Manage and track incidents. * Coordinate with other departments to address customer needs. * Manage orders. * Manage the company's calendar. * Handle documentation and archiving. **What we require from you** * Minimum 2 years of experience in a similar position. * Education in administration or related field. * Good command of English. * Proficiency in Microsoft Office suite. * Ability to work effectively in a team. * Proactive, organized, and personable attitude. **What we value** * Knowledge of additional languages. * Experience in logistics environments. * Technical knowledge relevant to the industry. **What we offer** * Permanent full-time contract. * Working hours: 08:30 \- 17:00. For more information: rrhh@vitobest.com Salary: €20,000.00\-€22,000.00 per year Work location: On-site employment