Description
**About Us**
**Líbere Hospitality Group (LHG)**, as part of All Iron Group, was founded by the creators of Ticketbis (acquired by eBay in 2016\). Our vision at Líbere Hospitality Group is to provide the **largest alternative to hotels in Europe**, focusing on alternative accommodations with a strong emphasis on **technology**, **design**, and **experience**.
With technology at its core, we are advancing **smart buildings** and elevating the **guest experience** to the next level. With **automation** and **expertise** embedded in our DNA, we are building attractive hospitality solutions to deliver a unique experience to our guests.
**What will you do?**
We are seeking a commercially oriented, results-driven individual capable of managing reservations and opportunities across multiple channels, providing analysis and insight to drive revenue growth. With strong organizational and communication skills, you will play a key role in shaping the customer experience, internal coordination, and customer retention.
* Manage accommodation reservations across various channels and external platforms.
* Manage reservations for additional spaces, contributing to the growth of the new business area.
* Support analysis of customer types and reservation patterns for commercial prospecting.
* Maintain high levels of customer engagement and satisfaction, with a focus on loyalty.
* Maintain continuous communication and coordination with all departments to facilitate bookings and contracts for our spaces and services.
* Handle a high volume of customer interactions (email, phone, and platforms), serving as one of the company’s primary contact points.
**What can you expect from us?**
We offer you the opportunity to collaborate with a distinctive company that values both **Results** and **People**.
We offer an innovative, challenging, and scalable project in which you will participate from its creation phase—ensuring greater impact.
We offer the chance to work with a top-tier, newly formed team—not only technically skilled.
️We offer a stable project with flexible working hours, allowing you to balance your personal life.