Trainee Receptionist

Description

Job Summary: Trainee Receptionist internship at Only YOU Hotels in Madrid, supporting the team and gaining knowledge in the hospitality industry. Key Highlights: 1. Learn and develop professionally through hands-on experience. 2. Collaborate in various hotel tasks and operations. 3. No prior experience required—ideal for launching your career. Posted on: 21 May 2026 Category: Internship Brand: Only YOU Hotels City: Madrid Department: Front Desk/Guest Service/Concierge Contract Type: **Trainee Receptionist** ============================== **Job Mission** --------------------- Learn and develop professionally through practical experience across various hotel departments, supporting teams in their daily tasks and contributing to operations while acquiring specific knowledge and skills for a future career in the hospitality industry. **Profile Requirements** ------------------------- **Education (specify if there are legal requirements for performing the role):** Currently pursuing or recently completed studies related to the position (Tourism, Hospitality, Administration, etc.); **Experience and Technical Knowledge:** No prior experience required; ability to learn and adapt quickly to new tasks; basic communication and teamwork skills; **Other Desirable (but not mandatory) Requirements:** Language proficiency (especially English); proactive attitude, customer orientation, and willingness to learn. **Main Job Functions and Responsibilities** --------------------------------------------- Assist staff with daily tasks, learning and developing job-related skills. Perform administrative duties such as organizing documents and files, and managing correspondence. Attend meetings and training sessions to become familiar with company procedures and policies. Assist in preparing reports, presentations, and other required documents. Help coordinate events, activities, or projects within your training area. Observe and learn from professionals in the field, following their instructions and guidelines. Propose ideas and suggestions to improve internal processes when appropriate. Carry out specific tasks assigned by supervisors, under appropriate supervision to ensure compliance with standards. Conduct market research or studies as directed. Support database management, updating information or performing data entry tasks. Adhere to and respect internal company regulations, as well as safety and quality standards. Request feedback and guidance to improve performance and learning. Maintain high motivation and willingness to learn and adapt to change. Collaborate with other departments and team members, fostering a collaborative work environment. Perform minor operational tasks according to departmental or area needs. Assist in handling specific tools or equipment as required by the area. Report any issues, suggestions, or incidents to your supervisor for timely resolution. All selection processes conducted by PALLADIUM HOTEL GROUP comply with current data protection regulations. Your personal data will be processed effectively, proportionally, and responsibly, strictly adhering to Regulation (EU) 679/2016 General Data Protection Regulation (“GDPR”) and all other applicable legislation. By applying to this vacancy, you acknowledge and consent to the processing of the personal data you have voluntarily provided via this platform. PALLADIUM GESTIÓN S.L.U., as the data controller, will process your data to manage your application and enable your participation in selection processes across any company within PALLADIUM HOTEL GROUP, for pre-contractual measures or the intention to enter into an employment contract. As this job vacancy may be located at any PALLADIUM HOTEL GROUP hotel, your personal data may be shared with the hotel’s owning company and, where applicable, subject to international data transfer. You may consult our extended information on data processing, which details how to exercise your rights of access, rectification, erasure, restriction, objection, and data portability, in the Palladium Talent Privacy Policy.