Guest Experience Expert

Description

Summary: Guest Experience Experts build memorable guest experiences, take initiative to deliver a wide range of services, and make transactions feel like part of the stay. Highlights: 1. Builds memorable and unique guest experiences 2. Empowered to deliver a wide range of guest services 3. Focuses on creating authentic and chic experiences for guests **Additional Information** **Job Number**26067939 **Job Category**Rooms \& Guest Services Operations **Location**La Rambla 111, Barcelona, Barcelona, Spain, 8001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Our jobs aren’t just about giving guests a smooth check\-in and check\-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands\-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* No Le Méridien, nos inspiramos numa era de viagens de luxo, celebrando cada cultura através do distinto estilo europeu de aproveitar a boa vida. Nossos hóspedes são curiosos, criativos e cosmopolitas, buscando cultura para apreciar momentos de conexão e relaxamento no destino onde estão. Fornecemos um atendimento autêntico, chique e inesquecível, além de experiências que inspiram os hóspedes a aproveitarem o melhor da vida. Procuramos pessoas curiosas e criativas para nossa equipe. Caso goste de se conectar com hóspedes de mentalidade parecida e tenha um desejo de criar experiências memoráveis, convidamos você a explorar as oportunidades de carreira do Le Méridien. Ao entrar para o Le Méridien, você se junta a um portfólio de marcas da Marriott International. **Esteja** onde pode realizar seu melhor trabalho, **agir** conforme seu propósito, fazer parte de uma incrível equipe global e **se tornar** a melhor versão de quem você é.