Description
DESCRIPTION
We are hiring! \- Customer Care Technician
Are you passionate about helping others? Do you enjoy solving problems and ensuring an exceptional experience for customers? This opportunity is for you!
About the position:
As a Customer Care Agent, you will be the first point of contact with our customers, ensuring that every interaction is positive and productive.
Responsibilities
* Monitoring and managing transportation operations.
* Handling incidents and communicating with customers and responsible parties.
* Document control and updating information in systems.
* Coordinating services, loading, and unloading.
* Tracking activities and reporting results.
Requirements
* Prior experience is valued.
* Qualification: Intermediate/Senior Technician in Transport and Logistics.
* Excellent written and verbal communication skills.
* Ability to handle high-pressure situations with empathy and professionalism.
What do we offer?
* Job stability — this is a long-term project.
* Opportunities for professional development and growth within the company.
* Continuous Training: Access to professional training and development programs.
Join a dynamic team dedicated to delivering excellent service!