Receptionist

Description

Job Summary: We are seeking an experienced receptionist to provide exceptional guest service, manage reservations, and ensure a pleasant stay at our Vincci Mercat 4* hotel. Key Highlights: 1. Join a professional and dynamic team. 2. Continuous training and opportunities for professional development. 3. A work environment based on equality, camaraderie, and innovation. **Receptionist for Temporary Replacement at Vincci Mercat 4\* Hotel in Valencia** ---------------------------------------------------------------------- ### **Job Description** We are seeking an experienced receptionist to cover a temporary absence at our Vincci Mercat 4\* Hotel located in Valencia. The selected candidate will be responsible for delivering exceptional guest service, managing reservations, handling check\-in and check\-out procedures, and ensuring a comfortable and hassle\-free stay. ### **Responsibilities** * Greet and assist guests professionally and courteously. * Manage reservations, room assignments, and billing. * Provide information and assistance regarding hotel services and local attractions. * Efficiently resolve guest issues or requests. * Collaborate with other departments to ensure guest satisfaction. ### **Requirements** * Proven prior experience as a receptionist in hotels, preferably in the 4\* or higher segment. * Fluency in Spanish and working knowledge of English; additional languages are a plus. * Strong communication and customer service skills. * Ability to work effectively in a team and under pressure. * Availability to cover a temporary replacement position. ### **Desired Competencies** * Organization and time management. * Problem\-solving skills. * Proactive attitude with attention to detail. ### **What We Offer** * Join a professional and dynamic team. * Continuous training and opportunities for professional development. * A work environment based on equality, camaraderie, and innovation. ### **Culture and Values** At Vincci Hotels, we promote continuous development, passion for detail, and commitment to quality and service. You will become part of an internationally oriented group with a business model rooted in sustainability and social responsibility. ### **Application Process** If you meet the requirements and wish to join Vincci Hotels, we invite you to submit your application. We look forward to meeting you and welcoming you to our team in Valencia. **TRAVEL. LIVE. VINCCI**