Description
**Company Description**
Ibis \& ibis Budget Oviedo is a combo-format hotel hosting a total of 201 rooms and featuring a restaurant called "Be Smart Food".
At Ibis \& Ibis Budget Oviedo, we are seeking a person to join our team under a permanent, full-time contract.
What our company offers you:
* Become a Heartist and work in an environment that encourages you to be yourself and unleash your creativity.
* Benefits Card offering discounted rates at Accor hotels worldwide.
* Opportunities to develop your talent and grow within your hotel and across the globe.
* The ability to make a difference in the local community through our Corporate Social Responsibility initiatives, such as Planet 21\.
* Our commitment to Diversity \& Inclusion: We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
**Job Description**
* You will handle guest check-in/check-out, manage reservations, provide customer service, and offer tourist information—the essential duties of any front desk role.
* You will perform the nightly audit and monitor daily billing, so you must be organized and responsible.
* You will deliver exceptional service during every interaction with guests and proactively address situations arising from guest interactions, providing solutions that meet their needs.
* You will work rotating shifts from Monday to Sunday, with two consecutive days off per week.
* You will support breakfast and bar services as needed.
**Requirements**
* A customer-service-oriented personality is essential; prior experience in this field would be highly desirable.
* Intermediate-to-professional level English proficiency is mandatory. Knowledge of additional languages is highly valued.
* We require you to be responsible, capable of problem-solving, courteous, and possessing strong communication skills.
* Autonomous yet able to work effectively within a team.
* Tolerant and stress-resistant.
* Creative—we love creating personalized experiences for our guests, and we need you.