Logistics Operations Manager

Description

587420 Alcala De Henares\-Alcala, ES **\#job\-location.job\-location\-inline { display:** inline; } Logistics Operations Manager CEVA Logistics provides global supply chain solutions to connect people, products, and suppliers worldwide. With a presence in more than 170 countries and over 110\.000 employees across 1\.500 facilities, we are proud to be one of the world's top five third-party logistics (3PL) providers. We believe our employees are the key to our success. We aim to motivate and empower our diverse global team to co-create value with our customers through our Contract Logistics and air, ocean, road, and finished vehicle transportation solutions. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, Rise in Motion. Your professional career is always on the move—growing as fast and as far as your ambition takes you. Join a global team comprising nearly 200 nationalities shaping the future of international trade, transporting essential goods, pioneering new paths, and pushing boundaries to serve an ever-changing world. The pace is agile, the challenges are real—but the rewards are even greater: growth, purpose, and the opportunity to make a meaningful impact. This is more than a job—it’s a journey where you keep growing. YOUR ROLE Within our Contract Logistics team, we have an excellent opportunity to hire a dynamic, results-oriented Operations Manager for our facility in Toledo. In this key role, you will be responsible for leading and overseeing daily center operations, ensuring compliance with agreed service-level agreements (SLAs) with clients and optimizing operational and human resources in coordination with various departments. WHAT WILL YOU DO? **Your main responsibilities will include:** **Operational Management:** Lead daily operations, ensure weekly planning, guarantee SLA compliance, and implement immediate action plans to resolve operational incidents. **Team Management:** Lead and coordinate Team Leaders, operational staff, and temporary agency workers. Optimize workforce sizing according to demand, foster talent development, cross-functionality, and performance monitoring in collaboration with HR. **Management Indicators (KPIs):** Analyze key operational metrics (productivity, quality, customer service, forecasting) and financial/HR metrics (personnel costs, absenteeism, profitability, and budget adherence). Monitor variances and define corrective actions. **Continuous Improvement:** Lead process optimization and redesign projects, layout improvements, and implementation of new technologies or automation. **Quality and Customer Service:** Ensure quality standards, guarantee proper execution of internal/external audits, and maintain direct client relationships during follow-up meetings. **Health & Safety (OHS):** Ensure strict compliance with occupational health and safety regulations, proper use of personal protective equipment (PPE), and promote a preventive culture by integrating the facility’s Emergency Response Team. WHAT ARE WE LOOKING FOR? **To succeed in this position, you must bring:** **Education:** Degree in Industrial Organization Engineering, Business Administration (ADE), or equivalent. A postgraduate degree or Master’s in Supply Chain is highly valued. **Experience:** Minimum 3–5 years of experience in logistics operations management and team leadership within logistics, contract logistics, or industrial environments. **Languages:** Fluent English (both spoken and written) is mandatory for this position. **Key Competencies:** Proven leadership and people management skills. Strong customer orientation and ability to manage commercial/operational relationships. High analytical capability, organizational skills, flexibility, and resilience. **Availability:** Flexibility to work onsite in Toledo on rotating shifts Monday to Friday (6:00 AM – 2:00 PM and 2:00 PM – 10:00 PM), with occasional Saturday availability as required by operational needs. WHAT DO WE OFFER YOU? **Contract Type:** Permanent contract. **Salary Package:** We will assess individual merit and salary expectations. **Work Environment:** We offer you the opportunity to develop professionally and grow within one of the world’s leading companies in logistics and supply chain. ABOUT TOMORROW We value your professional and personal growth. That is why we share numerous career opportunities to help you thrive at CEVA. Join CEVA for a career full of challenges !As a global organization—and part of the CMA CGM Group—diversity is fundamental to the success of our business; we can only thrive when we reflect the cultures, languages, behaviors, and local knowledge of our customers. By bringing together professionals with diverse experiences and skills, we broaden our expertise and drive creativity and innovation. **Please note:** Legitimate CEVA Logistics recruitment processes involve communication with candidates via recognized professional networks such as LinkedIn or through an official company email address: jacobo.del.cano@cevalogistics.com. We recommend that you do not respond to unsolicited commercial proposals or offers from individuals you do not know. **.buttontext8a889ca9edd3f301 a{ border:** 1px solid transparent; } .buttontext8a889ca9edd3f301 a: focus{ border: 1px dashed \#04246a !important; outline: none !important; }