Description
We are seeking a person to attend to customers in the office, generate sales through direct contact and customer loyalty tools. Responsibilities include administrative support to the manager and sales staff, making calls to reactivate customers or handle cancellations, responding to inquiries from potential insured individuals, processing insurance incidents, and managing quality system commercial actions. Customer orientation, problem-solving ability, face-to-face and telephone communication skills, proactivity, and goal-oriented work are required. Prior experience in the insurance sector and in sales is desirable.
A full-time indefinite contract is offered, with an intensive summer schedule. Benefits include meal allowance, childcare vouchers, insurance discounts, medical and life insurance, training support, a pension plan, and opportunities for professional growth within a flexible environment.
A university degree, bachelor's degree, undergraduate degree, or medium-level vocational training is required. Technical knowledge of property-related products—such as auto, home, and funeral insurance—as well as underwriting regulations is desirable. Prior experience in customer service and target-based sales is required; experience in insurance companies is highly valued. Proficiency in computer applications and telephone techniques is also required.