At **KOALA BAY**, we create casual fashion inspired by leisure time. Our purpose is to connect with people through experiences that convey enjoyment, relaxation, and authenticity. We design exclusive, vibrant collections and bring them to our customers in spaces that reflect optimism, naturalness, and a fresh perspective on the world. But what matters most is how we do it: with teams that embody creativity, closeness, and commitment to delivering a unique experience on every visit. We believe in an environment where people can grow, contribute ideas, and feel part of an expanding project. That is our workplace: open, dynamic, and with a distinctive style that sets us apart. Koala Bay is strongly committed to equality and inclusion, ensuring all applications received are treated fairly. We are currently seeking talent with **geographic mobility availability**, as we offer Store Manager positions across various locations. If you are willing to take on a new professional challenge in another city, we will support you throughout the relocation process, providing assistance to facilitate your settlement and adaptation to the new environment. **Job Mission** * Manage the store team, evaluating and supporting team members’ work. * Perform administrative tasks, such as creating staff schedules and supervising timekeeping. * Train teams on internal store processes, including restocking, product management, shrinkage control, and customer experience. * Optimize store processes using appropriate management tools. * Analyze results and propose strategies to achieve established sales and KPI targets. * Handle customer complaints calmly and provide effective solutions. * Maintain smooth communication with the Product Department to ensure continuous feedback and collaboration. * Ensure proper implementation and monitoring of the customer experience model. **Required Profile** * Proactive attitude * Customer service orientation * Responsibility * Dynamism * Commitment * English (other languages are a plus) **Personal Competencies** * Clear orientation toward people and results * Analytical profile, attention to detail, and problem-solving ability * Ability to prioritize in dynamic environments * Communication skills and cross-functional teamwork abilities **Conditions** * Join a close-knit team that supports each other and celebrates collective achievements * Professional growth within a dynamic environment * A workplace that values individual opinions and working styles * Compensation will be determined based on: + Experience in the role + Technical competencies + Management responsibility If you meet these criteria, we look forward to meeting you!
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
