Why Leroy Merlin? If you are passionate about omnichannel logistics and want to grow within a multinational that prioritizes customer experience, safety, and sustainability, this role is for you. Your talent knows no limits! Our purpose is to help our customers bring their ideas and projects to life. If you are passionate about co-creating, working with shared values, and guiding customers through an end-to-end experience, this is the place for you. What you’ll do (responsibilities and mission): You will join the store’s Logistics team as the Logistics Flow Manager. Your objective will be to ensure the preparation and delivery of omnichannel orders, manage inbound and outbound goods flows, and guarantee Customer OTIF (On-Time In-Full), maintaining an outstanding customer experience. Key responsibilities: * Omnichannel Orders: manage the entire preparation and delivery cycle; organize the team and plan loads; ensure Customer OTIF and meet performance KPIs; resolve incidents with customer-focused solutions. * Goods Receipt and Handling: coordinate unloading and handling according to channel and procedure; manage transfers, returns, technical service, waste, and pallets. * Warehouse Management: optimize space and layouts in coordination with Logistics World Leader; manage Stock-Dedicated, Customer Orders, and Merchandise Pick-up; consider seasonality. * Team Motivation and Development: build and develop a high-performing team aligned with the company’s culture and values; conduct quarterly evaluations and follow-ups. * Cross-functional Activities: comply with environmental plans and occupational health and safety regulations; ensure safety, cleanliness, and order; use tools and processes correctly. Requirements you demonstrate: * Minimum 4 years’ experience as a Preparation and Dispatch Manager in B2C environments (preferably in companies). * Qualification: Intermediate Degree in Logistics or equivalent. * Proficiency in office software tools. What we offer: * Purpose and development: an environment that drives the creation of better living spaces and opportunities to participate in cross-functional projects. * Benefits and compensation: flexible compensation policy, opportunity to participate in profit-sharing and benefits, health insurance, allowances, discounts, and other benefits. * Culture and diversity: equality and diversity as core pillars; an inclusive and respectful environment. * Professional development: continuous training, autonomy, and the opportunity to influence decisions and projects. Ready to transform our customers’ shopping experience? Apply now and join Leroy Merlin.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
