Receptionist

Description

**Description:** ---------------- At **Neural**, we are the destination for individuals who have suffered a brain injury, and we work daily to become leaders in comprehensive brain care—from prevention through functional and emotional recovery. Are you passionate about accompanying people through profound life changes? **Then this opportunity is for you.** **What do we offer?** Temporary contract Part-time schedule of 20 hours/week, with the following shift distribution: * Monday / 3:00 PM\-8:00 PM / * Tuesday / 3:00 PM\-8:00 PM / * Wednesday / 10:30 AM \- 2:00 PM / 3:00 PM\-8:00 PM / * Thursday / 3:00 PM\-8:00 PM / Salary above the collective agreement (Private Healthcare Collective Agreement for the Valencian Community). Center located in Elche, Av. d'Alacant, 73, Work within a multidisciplinary team **What do we expect from you?** We seek a proactive, organized individual with strong attention to detail, who understands that reception involves far more than answering calls—it means caring for patients’ and their families’ first contact with the center. Someone with initiative, strong communication skills, and sensitivity to work in a clinical setting serving adult populations. **Your responsibilities will include:** Providing warm and professional service for both phone calls and in-person visits, managing communication with patients, families, and staff. Scheduling sessions for various professionals, coordinating appointments with precision. Performing administrative tasks specific to the center, such as attendance registration, document filing, and supporting internal processes. Monitoring material inventory and coordinating with auxiliary services (e.g., ambulances or other providers). Actively collaborating with the clinical team to ensure agile and efficient center operations. **Requirements:** --------------- **EDUCATION**: * Medium or Higher Vocational Training in Administration and Management and/or Care for Dependent Persons * Complementary training in the following areas is desirable: Patient Care, Appointment Management, Data Protection (GDPR), IT skills. **EXPERIENCE**: * Prior experience in a healthcare or socio-healthcare facility, performing reception or customer service duties **DESIRABLE**: * Basic familiarity with neurodevelopmental disorders and eating disorders (ED) * Intermediate IT proficiency (Excel, email, databases) **SKILLS**: * Empathy and courteous demeanor * Clear and patient communication * Organization and time management * Discretion and confidentiality * Ability to handle sensitive situations or stress * Teamwork with therapists (psychologists, speech-language pathologists, etc.)