**Who are we?** Baleària is a leading company in the maritime sector, made up of more than 2,000 employees, and committed to innovation and sustainable development. Our success is based on the passion and dedication of our teams, through which we demonstrate a strong commitment to their growth and well-being, as well as creating a first-class work environment. All of this has allowed us to obtain the Top Employer 2025 certification, reaffirming the seal for the second consecutive year. **\#WeAreBalearia \#TopEmployer** We are opening a position at our Barcelona delegation as a Traffic Agent with the mission of managing daily full-load traffic for door-to-door service within our land transportation division. If you join our team, you will be able to perform the following responsibilities: * Handle all reservations received via email, fax, or phone * Manage loading and unloading of shipments * Review daily invoiced reservations to ensure data is correctly entered into the system, avoiding billing errors * Manage equipment rotation to optimize requested loads * Administrative management of invoices, delivery notes, and customers * Resolve incidents during cargo transportation, contacting clients and suppliers as needed * Perform tracking and traceability throughout the entire transport chain Working hours from 08:00 to 14:00 and from 16:00 to 18:00, Monday to Friday (flexible depending on workload) **What do we offer?** At Balearia, we value and care for our team. This is what you will find when joining us: * **Access to our own training school (EdEB)**: You can participate in language courses, technical training, and skill development through Baleària's Corporate School. * **Flexible compensation**: Allocate part of your salary to social benefits such as health, meals, transportation, or childcare, optimizing your tax situation. * **Collaborative work environment**: We believe in teamwork and value your ideas and contributions. * **Facilities facing the sea**: A unique setting that allows you to enjoy an inspiring and pleasant atmosphere. * **Social benefits**: Access to exclusive discount platforms, employee tickets, among others. * **Leading and recognized company**: Join an established company in the maritime sector, with solid values and a constant commitment to its employees. **Will you join us?** If you want to be part of a company where your work has a direct impact on our customers, Baleària is the place for you! * At least 1 year of experience performing similar duties * Strong customer orientation * Excellent incident resolution skills