Description
Are you looking for a position where customer interaction is at the core of your daily work? If you enjoy resolving incidents and providing administrative support, this opportunity in Catarroja may be a great fit for you.
Your responsibilities will include handling customer inquiries and complaints, coordinating with various departments to address needs, managing warranties and returns, and keeping internal system documentation up to date. You will also monitor service quality and contribute to improving customer service processes, always complying with data protection regulations.
We are seeking a candidate with over two years of experience in customer service or after-sales management, who is organized, solution-oriented, and possesses strong communication skills. Proficiency in platforms such as SAP or Oracle is required, and you must have access to a vehicle to reach the site. We offer a temporary full-time contract, with working hours from Monday to Thursday, 8:30 AM to 6:00 PM, and Friday, 8:00 AM to 2:00 PM, along with a gross monthly salary of 1\.900 euros plus a meal voucher.