Housing Technician

Description

Job Summary: Participate in the "Building Homes" project by providing support to individuals in managing and using their housing to foster community integration and eradicate homelessness. Key Responsibilities: 1. Support for homeless individuals to achieve social integration 2. Housing management and use, and mediation with landlords 3. Coordination with the socio-educational team and contribution to social transformation **Workplace:** *Calle Sancho Dávila 20, Madrid (28028\).* **Program:** *Building Homes. Housing First* **Working Hours:** *38.25 hours per week, Monday to Friday* **Gross Monthly Salary:** *1822.78 € (12 payments) \+ 303.80 € (prorated payments) \+ full dedication supplement 212.66 € (12 payments)* **Gross Annual Salary:** *28070.85 €* **Contract Type:** *Indefinite-term contract* **Start Date:** *Immediate* **Probation Period:** 6 *months* **Hierarchical Reporting Line:** *Homelessness Technical Manager* **Functional Reporting Line:** *Project Manager* **JOB MISSION** Reporting to the Director and the Technical Manager of the Homelessness Area, as well as to the coordination team of the "Building Homes" program, your mission will be to participate in the project and technically implement interventions by delivering necessary support to participants in housing management and use, as well as in their integration into the local community. Such support will be linked to assigned housing units and to participants’ relationships with those dwellings, aiming to normalize their lives and promote their socio-laboral integration—coordinated with the socio-educational team and contributing to the necessary social transformation to eradicate homelessness. Mediation with landlords and service providers related to housing. **FUNCTIONAL DESCRIPTION (NON-EXHAUSTIVE):** * Support the launch of the project (e.g., participant onboarding, housing adaptation). * Conduct studies of priority intervention areas and identify housing units suitable for rental. * Actively search for housing via specialized websites, leaflet distribution, “cold door” outreach, or other innovative techniques. * Negotiate and review documentation required for signing rental agreements. * Prepare housing units for occupancy: utilities setup, furnishing, maintenance, and repairs. * Intermediation with landlords, neighborhood communities, utility companies, and insurance providers. * Address landlord inquiries during the validity of the rental agreement. * Monitor payments to landlords, utility companies, and other expenses related to participants. * Conduct periodic visits to train participants in proper housing use. * Facilitate necessary documentation for housing-related procedures (e.g., municipal registration, financial assistance, access to services, residence certificates, etc.). * Training, support, and development of strategies for appropriate housing use. * Provide agreed-upon supports and services to participants from a strengths-based perspective, applying methodologies such as case management, recovery-oriented practice, and harm reduction. * Design plans and accompany participants through exit and emancipation processes from the program. * Evaluate achieved outcomes and jointly formulate alternatives with service users through housing-linked intervention plans. * Routinely supervise interventions based on identified difficulties. * Complete intervention and evaluation tools, draft reports and records / update information systemization records: intervention tracking tools, CRM, monthly indicators, microeconomic data, records, and case files. * Support theoretical reflection on practice by developing technical documentation (procedures, protocols, group activity materials, etc.). * Coordinate with Provivienda’s support services (administration, legal, evaluation, etc.). * Participate in coordination meetings, forums, and technical workshops. ### **Minimum Requirements** **ACADEMIC QUALIFICATIONS** * Social Sciences education: Higher Technician in Social Integration \| Bachelor’s Degree in Social Work \| Bachelor’s Degree in Social Education **COMPLEMENTARY TRAINING** * Training in mediation, preferably within residential contexts. **PROFESSIONAL EXPERIENCE** * Minimum 1 year of experience supporting homeless individuals or vulnerable groups. * Experience managing accommodations for vulnerable groups. * Experience or training in mediation processes. **OTHER REQUIREMENTS** * Advanced computer skills (Office suite) * Availability and flexible working hours. **PREFERRED QUALIFICATIONS** * Knowledge of or experience in the real estate sector and customer service. * Familiarity with the Urban Leasing Act and the Horizontal Property Act. * Specific training in intermediation or mediation for conflict resolution in general—or specifically in residential, neighborhood, or landlord-related contexts. * Advanced computer skills (Microsoft Office) * Experience in the real estate sector with commercial responsibilities. * Knowledge of the Urban Leasing Act (LAU) and the Horizontal Property Act. * Experience in mediation. * Disability certificate indicating at least 33% disability. * Proficiency in additional languages.