DESCRIPTION With over 65 years of history, **Grupo Ortiz** has established itself as a key player in the global **construction of sustainable infrastructure**. Present in 12 countries, we specialize in investment, design, construction, and management of large-scale projects across sectors such as **Concessions, Energy, Real Estate, and Infrastructure.** We are seeking to hire a Coworking Manager for one of our spaces in Madrid, with strong organizational skills, customer orientation, daily space operations expertise, and sound operational judgment. **Your responsibilities will include:** * **Day-to-day management:** Overseeing proper operation of the space, facilities, and common areas. * **Administration and billing:** Managing supplies, handling contracts (onboarding and offboarding), maintaining up-to-date billing records, and operating internal tools or CRM systems. * **Incident resolution:** Responding to coworker requests, resolving daily issues, and ensuring an excellent experience at the center. * **Process optimization:** Supporting internal process organization using digital tools or automation. * **Customer service:** Serving as the visible face of the space and the first point of contact, delivering close and professional assistance through various channels; conducting commercial visits to the space and closing new desk or meeting room rental agreements. * **Community building:** Fostering an active, professional community, energizing the space, and organizing events for members. * **Marketing support:** Collaborating on marketing activities both for the coworking space and associated companies. **To join our team, you need:** * **Education:** Degree in Business Administration and Management (ADE), Marketing, Tourism, Public Relations, or related fields; higher-level degrees in similar disciplines are valued. * **Prior experience:** Experience in coworking management, *hospitality* (hotels/tourism), office management, event organization, marketing, or customer service is highly valued. * **Digital tools:** Proficiency in Office tools, CRM platforms, and comfort with technology applied to daily work. * **Especially valued:** Customer orientation, organizational skills, strong verbal and written communication. **What do we offer?** * **A high-impact project:** You’ll have the opportunity to work on an innovative, large-scale infrastructure project that leaves a lasting mark. * **Professional development:** We offer a long-term career path within a leading, stable, and diversified company, with real opportunities for growth and internal promotion. * **Continuous training:** We provide specialized training to help you continually develop your knowledge and skills, keeping you at the forefront of the industry. Even if you don’t meet 100% of the requirements, please apply! We’re eager to meet you. **Grupo Ortiz** is firmly committed to diversity and equal opportunity and guarantees that no discrimination based on race, nationality, gender, sexual orientation or identity, age, marital status, religious beliefs, or disability will occur in any of its selection processes.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
