CF Flex Logistics Assistant

Description

Job Summary: Coordinate Amazon customer order operational processes and workflow, monitor key performance indicators, and maintain consistent communication with external and internal business partners. Key Highlights: 1. Responsibility for the continued success of Amazon's operational processes. 2. Direct contact with Vendors, 3PLs, and Amazon support teams. 3. Opportunity to identify and implement process improvements. **DESCRIPTION** --------------- At Amazon, we are always seeking opportunities to empower our partners with the latest technology to improve our offerings and reduce costs for our customers. One way we do this is through our Distribution Center / CF Flex network, which implements Amazon’s distribution processes within Vendor and 3PL warehouses—enabling greater storage capacity and faster delivery of items to customers. You will manage one or more strategic Vendors and/or 3PLs. You will be responsible for coordinating Amazon customer order operational processes and workflow, monitoring multiple key performance indicators, and maintaining consistent communication with business partners. As this role may involve on-site visits to Vendor Flex facilities to provide in-person support, a valid driver’s license may be required. Key job responsibilities * Ownership of the successful and continuous operation of Amazon’s operational processes, as well as participation in the coordination and continuous development of all processes within the CF Flex area, under the Amazon-Vendor/3PL partnership. * Monitoring of key operational processes within the warehouse to ensure defect-free execution. These processes include, but are not limited to, Receiving, Storage, Picking, Packing, Shipping, Transportation, Quality, Stock Integrity, and Transfers. * Direct contact with representatives from our Vendors and 3PLs, as well as with Amazon support functions across various teams—including, but not limited to, SST, Sales, Transportation, IT, and Business Development. * Oversight and tracking of key performance indicators aligned with overall CF Flex objectives. Support the CF Flex network in areas including, but not limited to, warehouse coverage, launches, closures, relocations, and conversions, as well as execution of continuous improvement initiatives and new projects. A day in the life As a Logistics Assistant, you will serve as Amazon’s local representative, communicating daily with external business partners (Vendors and 3PLs) and internal teams (leadership and other departments—including, but not limited to, SST, Sales, Transportation, IT, and Business Development). We constantly seek ways to improve our processes, and you will play a critical role in identifying and implementing such improvements. You will possess strong knowledge of daily logistics assistant tasks and serve as a trusted Amazon representative—demonstrating commitment, reliability, sound health and safety practices, and delivery of high-quality results. The CF Flex organization primarily relies on individual presence of the Logistics Assistant at the facility, supported by teamwork and remote management—making strong communication skills essential. Willingness to travel is mandatory, as you may occasionally be deployed to other CF Flex locations to provide support. **BASIC QUALIFICATIONS** ------------------------ * Relevant professional experience working with MS Office Suite (Word, Excel, Outlook). * Advanced proficiency in Spanish, both written and verbal (Common European Framework of Reference C1 level). * Relevant experience performing data analysis and using metrics to identify issues. **PREFERRED QUALIFICATIONS** ---------------------------- * Experience managing business partners—including establishing and maintaining professional and communicative relationships. * Experience in an operational environment, such as logistics, retail, hospitality, or customer service. * High school diploma or equivalent. * Intermediate-level English (Common European Framework of Reference B1 level). * Valid driver’s license. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.