**Description:** ---------------- Servinform, a service company specialized in BPO and Call Center projects, made up of more than 9,000 professionals managing services for over 1,500 client companies, is committed to improving and accelerating the digital transformation of our company and our clients, leading us to adapt the structure of the Corporate IT department. For this reason, we need to incorporate a **Service Design and Transition Systems Architect** into our IT department. The objective will be the transformation of the corporate IT infrastructure through the design of solutions, development of projects related to communication infrastructures, virtualization or information security, deployment of new products and applications, and process automation. **RESPONSIBILITIES:** * Technological prospecting and evaluation of new solutions * Definition of requirements according to needs * Preparation of service requests and requirement specifications * Management of offers and suppliers * Project monitoring and leadership * Project quality control * Document management * Process compliance * Economic follow-up **WE OFFER:** * Permanent contract. * Full-time schedule of 40 hours/week from 8:00 to 16:15. * Consulting agreement. * Salary based on experience and knowledge. * Hybrid working model: 2 days onsite and 3 days remote. * Workplace: Calle Manufactura, 5 in Mairena del Aljarafe (Seville). * Employee benefits and discounts portal. **Equality and inclusion are essential for progress in every sector of society. At Servinform, we focus on equality and diversity as fundamental elements for social advancement, working every day to achieve this goal.** **Requirements:** --------------- * Degree in Telecommunications Engineering or Computer Engineering * Master’s degree in Telecommunications Engineering or Computer Engineering valued Essential technologies: * Operating systems: GNU/Linux (Debian), Windows Server * Virtualization systems: VMWare vSphere * Networking (vlans, inter-vlan routing, static routing, 802.1X) * Perimeter security: FortiGate, FortiManager * Orchestration tools: Ansible * Backup technologies: Veeam Backup * Scripting: Bash, Python, Powershell * Web technologies and services: HTTP, REST API, JSON * Environments based on Microsoft technologies: Domain Controllers, Active Directory, Group Policies, WSUS * Name servers and DNS records (internal and public) * Application servers: Apache Web Server * Load balancers: HAProxy * High availability software: Keepalived * Databases: MySQL, PostgreSQL * Remote desktop platforms: Microsoft Remote Desktop Services * Logging and monitoring systems: Syslog-NG, Zabbix, Elasticsearch, Kibana * SSL certificates * Documentation tools: Mediawiki, DrawIO * Process and workflow management: Redmine **VALUABLE REQUIREMENTS** * Virtualization systems: Proxmox VE * Networking (VxLAN, SDWAN, SDN) * Cloud environments: Google Cloud Platform * Orchestration tools: Terraform, Vagrant, Rundeck * Web technologies and services: SAML, OpenID, OAUTH * Application servers: Microsoft IIS, NgINX * Databases: MariaDB, MongoDB * Remote desktop platforms: Citrix * Logging and monitoring systems: EasyVista Observe * RMM tools: NinjaOne * MFA: Azure EntraID