Job Summary: We are seeking an N2 Service Desk Support specialist to resolve incidents related to Microsoft, Azure, and on-premises environments, with strong motivation for professional growth. Key Highlights: 1. Be part of a team that humanizes technology. 2. Specialized incident resolution for Microsoft, Azure, and on-premises environments. 3. Flexibility, remote work, and personalized professional growth. Barcelona \- Posted on 5/18/2026 #### **Humanizing Technology.** We are a large company with the spirit of a startup. We operate through expert knowledge units that collaborate closely with one another. Therefore, we seek **curious individuals**, **motivated by challenges**, and eager to grow both personally and professionally—people who will join our team to make a **positive impact** on the world through technology. **ARE YOU READY TO TAKE ON THE CHALLENGE?** ------------------------ As an **N2 Service Desk Support** specialist, you will join our Support Center team, where we handle **specialized incident resolution**, providing rapid responses to service requests related to Microsoft, Azure, and on-premises environments. Our Support Center implements talent management focused on enhancing team well-being and performance. **WHAT WILL YOU DO DAILY?** ------------------------------- * Handle multi-client service requests in the areas of Microsoft 365, Azure, and On-Premise environments. * Perform one weekly on-call shift per month to support our 24x7 schedule. * Understand client requests, identify the best known solution within our systems, and implement it. When no documentation exists, collaborate with colleagues to find, apply, and help document the solution. * Track open cases to ensure SLA compliance. **WHAT DO WE EXPECT FROM YOU?** ------------------------- * Higher Vocational Training Degree in Computer Systems Administration. * Languages: + English required at B2 level + Catalan required at B2 level * Experience resolving incidents in the following environments: + Microsoft O365 Fundamentals + Microsoft Azure Fundamentals #### **WHAT WILL YOU FIND AT SEIDOR?** * **A diverse team**. We respect differences that make us more human. * **Teamwork**. We collaborate and learn from each other. * **Flexibility and work-life balance**. Remote work is in our DNA. We promote flexible working hours and offer shortened workdays on Fridays and during July and August. * **Continuous learning**. Training in languages, technical skills, certifications, etc. * **Personalized career development**, empowering you to decide how far you want to go. * **Autonomy**, along with opportunities to propose and drive new initiatives. * **Flexible compensation program**: daycare, meal, transportation vouchers, and health insurance. * **Exclusive discounts and special conditions** on technology, leisure, travel, etc. * Opportunity to participate in **social responsibility and environmental initiatives**. * If you have international aspirations, **we operate in 45 countries**. **Join our team and help us humanize the world through technology!**
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
