**Who we are** At Merkal, we lead the footwear retail sector in Spain. We are driven by a clear mission: **to offer a comfortable and agile shopping experience, combining fashion, comfort, and personalized customer service.** If you are passionate about sales and customer interaction, this is the place for you! **The position** We are looking for a **Store Manager** for our store located at **Carretera de Manlleu, 19 in Vic (Barcelona)**, on a **40-hour weekly schedule** with **rotating morning and afternoon shifts**. You will be the key person responsible for the team and the point of sale, ensuring excellence in customer experience and achieving commercial targets, supported by your Area Manager. **Your key responsibilities** * **Lead, organize, and develop the team**: selection, onboarding, sales training, and performance follow-up. * Drive results through **analysis and monitoring of KPIs** (conversion rate, average ticket, UPT, shrinkage). * **Ensure operational excellence**: openings/closures, cash handling (cash counts and closing), restocking, organization, and cleanliness. * Ensure proper implementation of Merkal’s **customer service policy**. * Supervise the **implementation of visual merchandising** aligned with brand standards. * Ensure compliance with **administrative and management procedures** at the point of sale. **Requirements and skills we value** * **Minimum of 3 years’ experience** leading teams in retail (fashion/footwear experience valued). * **Close and supportive leadership** style and ability to develop people. * **Results and customer orientation**, with proven experience managing **KPIs** (conversion rate, average ticket, UPT) for decision-making. * **High adaptability and learning capacity**; **initiative** to anticipate and resolve in-store issues. * **Collaboration and teamwork**, with a **positive and proactive attitude**. * **Priority management**: planning, organization, and **time optimization** in high-activity environments. **What we offer** * Join a **solid and trusted company**, leader in footwear retail. * **Fixed + variable compensation** based on store objectives. * **Continuous training** in product knowledge, sales techniques, and KPIs to support your professional growth. * **Exclusive discounts of 30%** for you and your family. * A **supportive work environment** with a team that supports you from day one. **Key highlights at a glance** * **Position**: Store Manager * **Store**: Merkal Vic (Carretera de Manlleu, 19) * **Working hours**: 40 hours per week. * **Schedule**: rotating morning and afternoon shifts. * **Contract type**: permanent. * **Compensation**: fixed salary according to collective agreement + variable pay based on store targets. * **Benefits**: continuous training + exclusive discounts. **Want to get to know us? Apply now!** Merkal is committed to equal opportunities and diversity. All applications will be assessed based on talent and fit for the role. In accordance with the Organic Law on Personal Data Protection, we do not accept paper CVs at any of our stores. Discover more about us by visiting our careers page: https://jobs.merkal.com/