Client Advisor - Madrid

Description

Summary: Seeking a client-focused Client Advisor to deliver exceptional service, build lasting relationships, and embody brand values in a luxury retail setting. Highlights: 1. Deliver exceptional luxury service and build lasting client relationships 2. Act as a brand ambassador with in-depth product knowledge 3. Collaborate to achieve individual and boutique sales goals **Role Overview** We are seeking a passionate and client\-focused **Client Advisor** to join our team in **Madrid**, representing our esteemed brand within the luxury retail sector. As a key point of contact for our clientele, you will deliver exceptional service, build lasting relationships, and embody the brand’s values through every interaction. **Key Responsibilities** * Provide each client with a personalized and memorable shopping experience, reflecting the highest standards of luxury service. * Engage with clients to understand their needs and offer tailored product recommendations to enhance satisfaction and loyalty. * Contribute to a welcoming and elegant boutique environment by supporting daily operations and maintaining impeccable product presentation. * Act as a brand ambassador by demonstrating in\-depth product knowledge and delivering compelling storytelling to inspire clients. * Leverage CRM tools to support clienteling efforts, including follow\-ups, client outreach, and relationship building. * Work collaboratively with the team to achieve individual and boutique sales goals. * Uphold visual merchandising and stock management standards to ensure a premium in\-store experience. **Profile Requirements** * Previous experience in a client\-facing role, ideally within the luxury retail or fashion industry. * Strong interpersonal and communication skills, with the ability to create genuine client connections. * Detail\-oriented, organized, and proactive in delivering outstanding service. * Fluent in **Spanish and English**; additional languages are considered an asset. * Passion for luxury, fashion, and delivering a best\-in\-class client experience.