Client Growth Specialist

Description

Summary: Adwake is seeking a Client Growth Specialist to manage a global client portfolio, drive revenue growth, cultivate strong relationships, and ensure long-term retention within the digital advertising industry. Highlights: 1. Manage a diverse portfolio of direct clients and advertising agencies. 2. Drive revenue growth and cultivate strong client relationships. 3. Collaborate with internal teams to ensure client success. ***Adwake*** is a tech\-enabled services company powered by Entravision. At Adwake, we place cutting\-edge technology and quality service at the heart of our approach to effectively find, connect and engage with your ideal customer across every screen. We are looking for an enthusiastic **Client Growth Specialist** to serve as the primary point of contact for a portfolio of global clients within the digital advertising industry. As a member of the Growth team, you will focus on driving revenue growth, cultivating strong client relationships, and fostering long\-term retention. You’ll join a dynamic and collaborative international team that is passionate about building meaningful connections with clients and driving success for their accounts! **Your mission:** * As a Client Growth Manager, you will take ownership of a portfolio of clients, serving as their trusted advisor and primary contact. Your core objectives will include growing revenue, nurturing relationships, and ensuring long\-term client retention by maintaining consistently renewed advertising budgets. * You will identify strategic growth opportunities, develop tailored initiatives, and build long\-lasting partnerships with your clients. If you are interested in the fast\-paced world of ad tech, thrive on challenges, and have a growth mindset, we’d love to hear from you! **Key responsibilities:** * **Client Portfolio Management:** Lead and grow a diverse portfolio of direct clients and advertising agencies across multiple verticals. * **Client Engagement:** Act as primary day\-to\-day point person with the clients for all their questions, related issues, and suggestions, providing strategic recommendations. * **Performance Optimization:** Monitor, analyze, and optimize campaign performance using data\-driven insights to achieve client growth objectives. * **Relationship Building:** Build and nurture trust\-based relationships by leading regular check\-ins, reviewing campaign performance, and identifying opportunities for expansion. * **Collaboration:** Partner closely with internal teams (Sales, Ad Operations, Supply, Finance) to ensure client goals are met and align efforts across departments. * **Strategic Growth:** Proactively anticipate client needs, identify pain points, and propose creative upsell and cross\-sell opportunities aligned with our product offerings. * **Billing and Reporting:** Manage billing processes, resolve disputes, and ensure accurate invoicing on a monthly basis. * **Campaign Strategy:** Develop and implement growth strategies for in\-app performance marketing campaigns, aligning advertiser objectives with company goals. * **Data Analysis:** Leverage tools like Excel, Appsflyer, and Adjust to analyze data, identify trends, and provide actionable insights to clients. **Skills and requirements:** * 1 year experience in Account Management, Client Success or a related role. * Basic understanding of the digital advertising industry; familiarity with tools like Appsflyer and Adjust is a plus. * Proficiency in Excel for data analysis and reporting. * Exceptional English communication skills (both written and verbal). * Strong negotiation, problem\-solving, and interpersonal skills. * A solid foundation in programmatic advertising and ad tech concepts (e.g., MMPs, tracking links, postbacks) is a plus * Proactive, self\-motivated, and growth\-oriented with excellent organizational and time management skills. * Comfortable multitasking in a fast\-paced environment and working collaboratively with cross\-functional teams **What We Offer** * Ticket Restaurant * Health Insurance and Gym Membership * Breakfast, Fruit \& Snacks at the office * Monthly team Events * Work Anniversary \& Gift Cards * Referral Program * Hybrid work format, combining remote and in\-office work twice a week LYIyqptJEv