Head of Data Operations

Description

Job Summary: We are seeking a leader for our Data Operations Hub in Iberia, responsible for ensuring the generation, quality, and availability of data to support informed decision-making. Key Highlights: 1. Lead and develop a Data Ops team to drive excellence. 2. Collaborate with central Data teams and Business Unit Data teams. 3. Analyze data to propose and implement improvements in processes and strategies. Younited is one of Europe’s fastest-growing fintech companies, operating in France, Italy, Spain, and Portugal. Founded in 2011, we launched in Spain in 2017 and in Portugal in 2018 with a clear mission: to revolutionize consumer credit through a fully digital, transparent, and responsible experience. We are the only fully digital consumer credit platform in Europe licensed as a credit institution—and also a B Corp—reflecting our commitment to generating positive societal impact and improving our customers’ financial well-being. We are part of the publicly listed Younited Financial S.A., traded on Euronext Paris and Euronext Amsterdam, underscoring our financial strength and long-term vision. With over 500 employees across Europe, a decade of experience, and strong institutional investors, we combine scale, stability, and ambition to transform the credit market. We are looking for the person who will lead our Data Operations Hub for Iberia, serving the business units in Spain and Portugal. This role is critical to guaranteeing the generation, quality, reliability, and availability of data within Operations—enabling teams to make informed, metrics-driven decisions. ### **Responsibilities** * Continuously monitor key business KPIs and trends to anticipate variations that may impact the business. * Analyze data and metrics to propose and implement improvements for process optimization and new strategies. * Manage and maintain reporting for Operations departments in Spain and Portugal: Sales, Customer Service, Granting & AFAML, and Collections. * Understand business needs within Operations teams to design required reports for monitoring processes and metrics. * Develop and ensure maintenance of mechanisms, macros, and scheduled automations for operational processes. * Provide general support to various Operations areas based on business needs. * Lead, develop, and evaluate the Data Ops team, driving its growth and excellence in deliverables. * Strategically coordinate with Data teams—both centrally and within the Business Unit—to ensure alignment, smooth information exchange, and joint execution of analytics and reporting initiatives. ### **Requirements** * +5 years of experience in data analysis, BI, or data operations. * Experience leading teams. * Advanced proficiency in key analytics and visualization tools—including SQL, Power BI, and advanced Excel—as well as data visualization tools; Python is considered a plus. * Strong analytical capability, strategic vision, and business orientation. * Clear communication skills and ability to collaborate effectively with multiple stakeholders. * Fluent Spanish and English (Portuguese is a plus). ### **What We Offer** * Permanent contract. * Flexible working hours and a hybrid work model, enabling you to balance your personal and professional life. * A diverse and inclusive environment where transparency, collaboration, and respect are part of our daily culture. In this role, we seek someone with a strong sense of data accountability, business value orientation, and the ability to drive tangible improvements through analysis. If you are motivated to work in a dynamic environment, collaborate with multidisciplinary teams, and lead a critical function for decision-making in Iberia, we would love to meet you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.