Software Operations & Maintenance Lead

Description

Summary: Join our team as a Software Operations & Maintenance Lead, ensuring the availability, performance, stability, and continuous improvement of critical software systems. Highlights: 1. Lead software operations and maintenance in mission-critical environments 2. Drive operational improvements and automate recurring tasks 3. Collaborate within Agile environments and full software lifecycle processes **Location:**Madrid, ES **Profile:** PyS Mobility \& Prointec **Required experience:****Working mode:****Software Operations \& Maintenance Lead** **San Fernando de Henares, Madrid · Hybrid** At **Indra Group, Tech for the future**, we lead the development of cutting‑edge technological solutions that transform mobility, public services and critical infrastructures. **Join our software operations and reliability team!** We are looking to strengthen our team with a **Software Operations \& Maintenance Lead**, responsible for ensuring the availability, performance, stability and continuous improvement of key software systems in mission‑critical environments. **What will you do?** * Supervise the **day‑to‑day operation** of software systems to ensure availability, performance, and correct functionality. * Perform **corrective and preventive maintenance**, detecting issues, analysing root causes, and anticipating potential failures. * Manage and implement **updates, patches and enhancements**, guaranteeing minimal service impact. * Handle, analyse and resolve **user‑reported incidents**, coordinating and escalating when necessary. * Monitor systems using tools such as **Zabbix, OpenSearch or Dynatrace** to detect anomalies and prevent service degradation. * Optimize application and database performance (PostgreSQL, Oracle, SQL, PL/SQL). * Drive **operational improvements** and automate recurring maintenance tasks (CI/CD, scripting, etc.). * Track and report **operational KPIs**, ensuring compliance with **SLAs**. * Collaborate within **Agile environments (Scrum/Kanban)** and participate in full software lifecycle processes. **What are we looking for?** Don’t worry if you don’t meet 100% of the requirements — we’d still love to get to know you and see what you can bring! ✅ Must‑have: * **3–5 years of experience** in software operations and maintenance. * Basic to intermediate knowledge of **AWS** and cloud environments. * Strong command of **Java / Spring Boot** and understanding of **microservices architecture**. * Experience managing and optimizing **databases** (PostgreSQL, Oracle, SQL, PL/SQL). * Hands‑on experience with **monitoring tools** (Zabbix, Dynatrace, OpenSearch). * Skills in **automation**, scripting and CI/CD pipelines. * Knowledge of **Git** and modern development environments. * Experience working with **Scrum and/or Kanban**. * **High level of English** (minimum B2\). Nice to have: * Experience or certification in **ITIL / Service Management**. * Familiarity with corporate tools: **Remedy ITSM, IBM Maximo, Jira**. * Functional knowledge in mobility, maintenance, ticketing or EMV‑based systems. * Experience in operational analysis, reporting and continuous improvement. **What we offer** * **Stability and long‑term growth:** Participate in large‑scale, high‑impact projects within a financially solid company. * **Innovative, high‑reach projects:** Work with cutting‑edge technology that has national and international impact. * **A close and transparent environment:** Direct communication, supportive teams and a collaborative culture. * **Real flexibility:** Hybrid work model and true work‑life balance. * **A personalised career development plan:** Tailored pathways for your professional growth. * **Continuous training:** Access to more than **6,000 courses**. * **Exclusive benefits:** Well‑being programs, discounts and flexible compensation. * **Competitive salary** aligned with your experience. **What does our selection process look like?** * **Profile review :** We evaluate your experience and skills to ensure alignment with the role. * **Initial contact (5–10 min) :** If you get a call from an unknown number — it’s us! A short conversation to get to know you and clarify details. * **Technical interview :** Meet the team, learn about the project, discuss your technical expertise, and complete brief competency and English assessments (if needed). * **Interview with the Talent Acquisition team :** Get to know our values, culture, career model and assess mutual fit. * **Offer and onboarding :** If everything aligns, you’ll join the team and start this new chapter with us! * *Estimated process duration: 2 weeks.* **Our Commitment** At Indra, we foster a work environment where every person is treated with respect and dignity, ensuring equal opportunities in recruitment, training and career development. We are committed to a workplace **free from discrimination** based on gender, age, disability, sexual orientation, gender identity or expression, religion, ethnicity, marital status or any other personal or social circumstance. **Indra is a Top Employer 2026!** Join a company certified as one of the best employers in Spain, thanks to our comprehensive HR model and employee‑focused culture.