




**Additional Information** **Job Number**25169173 **Job Category**Rooms \& Guest Services Operations **Location**Hotel Marqués de Riscal a Luxury Collection Hotel Elciego, Calle Torrea, 1, Elciego, Alava, Spain, 1340 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our job is not just about ensuring smooth check-in or check-out processes. It's also about creating a unique and memorable experience for the guest. Our Guest Experience Experts take the initiative to offer a wide range of services that guide our guests throughout their stay. They are empowered to be on the move and do whatever needs to be done at any given moment. Whether performing operational tasks, handling guest requests, completing reports, or sharing information about local events and highlights, Guest Experience Experts make these interactions part of the guest experience. Regardless of specific role, there are several fundamental requirements for success (creating a safe work environment, following company guidelines and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring professional uniform, personal appearance, and communication). Guest Experience Experts are constantly on the go (standing, sitting, walking for extended periods) and engage in various tasks (moving items, lifting, carrying, pushing, and placing objects under 10 pounds unassisted). It is essential that Guest Experience Experts consistently perform these tasks (and other reasonable tasks as assigned) well to ensure guest satisfaction and smooth hotel operations. DESIRABLE SKILLS Education: High school diploma or equivalent certificate from a General Educational Development (GED) program. (General Educational Development, GED). Related Work Experience: No related work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* The Luxury Collection Hotels \& Resorts, with over 120 hotels in more than 35 countries, offers authentic experiences that evoke lasting and cherished memories. Our legacy of over 100 years, beginning in 1906 with the Italian CIGA brand (a collection of Europe’s most famous and iconic hotels), serves as a solid foundation as we evolve to exceed the expectations of luxury travelers. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and treasured expression of its location: a gateway to the charms and cultural treasures of the destination. If you appreciate evocative storytelling, feel interest and passion for this destination's heritage, and desire to deliver genuine, personalized hospitality that anticipates guests’ needs, we invite you to join our journey. By joining The Luxury Collection, you become part of Marriott International's portfolio of brands. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** your best self.


