Psychologist Assistant (Remote)

Description

Summary: Mind Friend is seeking a highly empathetic and organized Telehealth Psychologist Assistant to support licensed psychologists in delivering top-tier care to clients. Highlights: 1. Support licensed psychologists in delivering top-tier care 2. Act as the first point of contact for clients 3. Gain hands-on experience in the telehealth industry **Linkedin:** https://www.linkedin.com/company/mindfriend **Location:** 100% Remote **Job Type:** Full\-time / Part\-time **About Mind Friend** At Mind Friend, we believe that accessing quality mental healthcare should be as simple as reaching out to a good friend. We are a fast\-growing telehealth platform dedicated to providing compassionate, accessible, and effective psychological support to our clients from the comfort of their homes. We are looking for a highly empathetic and organized **Telehealth Psychologist Assistant** to join our fully remote team and support our licensed psychologists in delivering top\-tier care. **The Role** As a Telehealth Psychologist Assistant, you will be the backbone of our clinical operations. You will act as the first point of contact for our clients, ensuring a smooth and welcoming virtual experience, while providing vital administrative and clinical support to our psychologists. If you are passionate about mental health and want to gain hands\-on experience in the telehealth industry, this is the perfect role for you. **Key Responsibilities*** **Patient Onboarding:** Guide new clients through the intake process, ensuring all preliminary paperwork, consent forms, and assessments are completed prior to their first session. * **Schedule Management:** Coordinate calendars, schedule appointments, and manage cancellations or rescheduling for multiple psychologists. * **Virtual Room Support:** Act as the technical liaison for clients, helping them troubleshoot any video, audio, or platform connectivity issues before or during their sessions. * **Clinical Administration:** Assist psychologists with preparing session materials, organizing electronic health records (EHR), and proofreading non\-clinical documentation. * **Patient Communication:** Respond to patient inquiries via email and secure messaging with warmth, professionalism, and promptness. * **Compliance:** Maintain strict confidentiality and ensure all tasks are performed in compliance with HIPAA and other patient privacy regulations. **Requirements*** + **Experience:** A minimum of **3 years of experience** working as a psychology assistant, psychiatric technician, medical assistant in mental health, or a similar clinical support role. + **Education:** Bachelor’s degree in Psychology, Social Work, Counseling, or a closely related field. + **Tech\-Savvy:** Proficiency in telehealth software, electronic health records (EHR), and secure communication platforms. + **Soft Skills:** Exceptional emotional intelligence, active listening skills, and the ability to maintain a calm, supportive demeanor with individuals experiencing distress. + **Compliance:** Deep understanding of HIPAA guidelines and best practices for patient data security. **Benefits** **Work from Anywhere:** A 100% remote work environment with flexible scheduling options. **Competitive Compensation:** Salary commensurate with your 3\+ years of valuable experience. **Home Office Stipend:** Allowance to help you set up an ergonomic and secure remote workspace. **Professional Growth:** Opportunities for continuous learning and career advancement within the digital mental health space.