Field Repair Technician

Description

Job Summary: We are seeking a Field Service Technician to perform maintenance, diagnostics, and repair of professional machinery, as well as provide technical advice to customers. Key Highlights: 1. You will be part of a purpose-driven project with real impact. 2. A professional, human-centered, and flexible environment that supports career development and work-life balance. 3. Personalized guidance and hands-on training during your first months. **Description:** ---------------- **About Us** **Join the Juan XXIII Foundation and become part of social change** For 60 years, the Juan XXIII Foundation has been promoting the socio-labor inclusion of people in situations of vulnerability. Here, your work makes a real difference: you will join a purpose-driven project within a professional, human-centered, and flexible environment—offering stability, career development, work-life balance, and a close-knit, joyful, collaborative atmosphere. Over 900 people work here with passion, innovation, and social commitment; now you can join us and grow together! Are you passionate about technology and specialized technical service? Do you have experience with industrial machinery or HVAC systems? We are looking for a Field Service Technician to join a major home appliance company in Navarra. **Your Mission** You will be responsible for performing maintenance, diagnostics, repairs, and—on a smaller scale—selling accessories and consumables at professional installations. During your first months, you will receive personalized guidance and practical training. **Your Responsibilities:** * Repair, maintenance, and diagnostics of professional machinery. * Technical advice to customers on equipment usage and maintenance. * Sale of accessories, consumables, extended warranties, and detergents. * Incident and service request management via ERP/CRM systems. * Compliance with technical and safety regulations. * Reporting product and service quality improvements. **What We Offer:** * 6-month contract \+ direct permanent employment with the company (replacement contract due to retirement) * Working hours: Monday to Friday, 9:00–18:00 (flexible) * Salary Range: €28,000–€31,000 gross per year, paid in 12 installments. * Annual variable pay: Average of €5,000 based on sales of machinery, extended warranties, detergents, and consumables. * Base location: T Spare Parts Collection Point via SEUR Navarra. * Internal training on gas cooktops and other products. Initial mentoring and training. * Social benefits: Gourmet card, life and disability insurance. * Company laptop and mobile phone. * 23 working days of vacation \+ December 24 and 31 off. **Requirements:** --------------- * Minimum education: Vocational Training (FP) in Electronics, Electromechanics, or Refrigeration and Air Conditioning Systems. * Experience: Prior experience in industrial machinery, HVAC, or professional laundry equipment is preferred; minimum 3 years. * IT skills: Proficiency with digital tools for incident reporting (ERP/CRM). * Immediate availability. * Valid driver’s license (Class B) If you meet these requirements and wish to join our team, **apply now!**