Summary: As a Microsoft Office Apps Customer Engineer, you will provide expert technical guidance, support, and training for Microsoft 365 Apps, focusing on maximizing productivity and collaboration. Highlights: 1. Expert technical guidance for Microsoft 365 Apps and Teams 2. Deliver technical workshops and training sessions 3. Collaborate with internal IT teams for seamless integration Job Description As a Microsoft Office Apps Customer Engineer, you will work directly with customers to help them maximize employee productivity and collaboration through Microsoft 365 Apps for Enterprise, with a strong focus on Microsoft Teams and Office applications. **Together do what matters** **Key Responsibilities:** * Provide expert technical guidance and support for **Microsoft 365 Apps** , including Word, Excel, PowerPoint, Outlook, and Teams. * Diagnose and resolve complex issues related to Office Apps, both remotely and on\-site when required . * Support customers with **deployment, configuration, administration, and troubleshooting** of Microsoft 365 Apps for Enterprise. * Deliver **technical workshops, training sessions, and webinars** to educate customers on best practices, new features, and adoption strategies. * Collaborate with internal IT teams to ensure seamless integration of Office Apps within customer environments. * Guide customers in modernizing legacy solutions and adopting cloud\-based approaches. * Stay up to date with Microsoft 365 updates and proactively recommend improvements and optimizations. Qualification * Microsoft 365 Apps for Enterprise expertise , including deployment, administration, troubleshooting, and best practices across Office applications and Teams. * Customer\-facing technical consulting experience, with strong communication skills to engage technical, non\-technical, and leadership stakeholders. * Workplace productivity and collaboration solutions, including integration with SharePoint, OneDrive, and Office Online Server. * Automation and extensibility capabilities, such as PowerShell, Office Scripts, and VBA/ Macros to optimize and streamline user workflows. * Problem\-solving and analytical skills, with the ability to independently diagnose issues and deliver high\-quality, customer\-focused solutions. **About you:** * You approach challenges with sharp intellect and a strong desire to learn. * You collaborate seamlessly and foster open, effective communication. * You embrace creativity and explore innovative solutions. * Advanced level of English (C1\)
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
